MEGHAN HUGHES
Marion,OH
Summary
Customer service oriented and performance driven professional, possessing a strong understanding of the importance of accurate claims processing. Pays close attention to detail for accurate and compliant documentation and maintains and ensures patient privacy and confidentiality. Possesses 2+ years of healthcare industry experience. High Academic Honors Recognition. Strong written, verbal, and interpersonal skills. Effective problem solver, able to assess needs and identify solutions. Adept at managing time, coordinating details, and balancing competing demands. Brings finely tuned attention to detail and commitment to quality to all assigned tasks. Healthcare Software: Methasoft and Carelogic EHR. Microsoft Word, Excel, PowerPoint, and Outlook; Teams communication platform. Typing Speed: 52 WPM.
Overview
13
13
years of professional experience
1
1
Certification
Work History
DSP
Rescare
Marion, OH
04.2024 - Current
- Assisted residents with personal care and activities of daily living.
- Cleaned homes and provided transportation to workshops and appointments.
- Prepared meals and shopped for groceries.
- Distributed medications, assisted patients with hygiene needs, and cleaned laundry.
Hospital Services
Versiti Ohio
Columbus, OH
04.2022 - 09.2022
- Import blood products into the system, clean the machines, deliver the blood products to the hospital
Patient Support Representative
Brightview
Marion, OH
02.2021 - 06.2021
- Check patients in, verify insurance coverage, scan documents, and answer inbound calls
- Create and update patient profiles and schedule appointments
- Maintain confidentiality of patient information.
Kitchen Supervisor
Aramark
Mt. Gilead, OH
10.2020 - 02.2021
- Ensured all kitchen staff adhered to food safety and sanitation regulations.
- Conducted regular performance evaluations of kitchen personnel.
- Monitored inventory levels of ingredients, supplies and equipment.
- Performed regular inspections of storage areas, coolers, freezers, ovens.
- Maintained a clean working environment by delegating tasks appropriately among staff members.
- Monitored inmates in the kitchen while they cooked and served.
Medical Assistant
Marion Treatment Services
Marion, OH
07.2020 - 12.2020
- Answered inbound calls, scheduled and confirmed appointments, and trained new hires
- Created and updated patient profiles, verified insurance coverage, and accepted payments
- Completed daily reporting and prepared and delivered bank deposits
- Recorded vital signs, drew blood, sent specimens out for testing
- Scheduled equipment maintenance appointments and sample pick-ups
- Managed inventory levels and ordered supplies.
Direct Support Provider
Rescare
Columbus, OH
12.2019 - 02.2020
- Assisted residents with personal care and activities of daily living
- Cleaned homes and provided transportation to workshops and appointments
- Prepared meals and shopped for groceries
- Distributed medications, assisted patients with hygiene needs, and cleaned laundry.
Home Health Aide
AAU Home Health Care
Columbus, OH
12.2018 - 05.2019
- Assisted with activities of daily living, personal hygiene, mobility, and feeding
- Handled light housekeeping duties, prepared meals, and transported to locations outside the home
- Helped facilitate and contribute to a positive environment to enhance clients' quality of life.
Home Health Aide
Freedom Caregivers
Marion, OH
09.2018 - 02.2019
- Completed daily logs documenting patient condition and activities and any changes to patient care plan
- Engaged individuals in activities and sensory stimulation to encourage positive reactions
- Maintained a safe, secure, and healthy environment.
Kitchen Supervisor
Aramark
Mansfield, OH
01.2017 - 07.2017
- Ensured all kitchen staff adhered to food safety and sanitation regulations.
- Conducted regular performance evaluations of kitchen personnel.
- Monitored inventory levels of ingredients, supplies and equipment.
- Performed regular inspections of storage areas, coolers, freezers, ovens.
- Maintained a clean working environment by delegating tasks appropriately among staff members.
- Monitored inmates in the kitchen while they cooked and served.
State Tested Nursing Assistant
Marion Manor
Marion, OH
09.2011 - 12.2011
- Provided nursing care in accordance with resident care policies and procedures
- Ensured that residents and families received the highest quality of service in a caring and compassionate atmosphere, recognizing the individual's needs and rights
- Maintained confidentiality of proprietary information.
State Tested Nursing Assistant
Woodside Village
Mt. Gilead, OH
12.2010 - 04.2011
- Maintained accurate records of resident care, condition, progress, and concerns
- Responded appropriately to the physical, emotional, and developmental needs of the residents
- Assisted residents with activities of daily living
- Promoted positive relationships with patients, families, management, and staff.
Education
Associates - Medical Billing and Coding -
Ultimate Medical Academy
01.2021
Diploma - Medical Billing and Coding -
Ultimate Medical Academy
01.2020
Red Cross
Ohio School of Phlebotomy
Skills
- Electronic Health Records (EHR)
- Electronic Medical Records (EMR)
- Greenway Prime Suite EHR
- Front Office Operations
- Medical Office Procedures
- Scheduling
- Insurance Verification
- Insurance Claim Processing
- CMS 1500
- CMS 1450 (UB-04)
- Managed Care (HMO, PPO, POS)
- Workers Compensation
- Medical Billing
- Accounts Receivable
- Collections
- Co-Pay
- Deductibles
- Co-Insurance
- EOBs
- Medical Terminology
- Anatomy & Physiology
- HIPAA Compliance
- Medical Coding (ICD-10-CM, HCPCS, CPT)
- Revenue Cycle Management
- Posting Payments
- Government (Medicare & Medicaid)
- 3rd Party Payers
Key Qualifications
- Electronic Health Records (EHR)
- Electronic Medical Records (EMR)
- Greenway Prime Suite EHR
- Front Office Operations
- Medical Office Procedures
- Scheduling
- Insurance Verification
- Insurance Claim Processing
- CMS 1500
- CMS 1450 (UB-04)
- Managed Care (HMO, PPO, POS)
- Workers Compensation
- Medical Billing
- Accounts Receivable
- Collections
- Co-Pay
- Deductibles
- Co-Insurance
- EOBs
- Medical Terminology
- Anatomy & Physiology
- HIPAA Compliance
- Medical Coding (ICD-10-CM, HCPCS, CPT)
- Revenue Cycle Management
- Posting Payments
- Government (Medicare & Medicaid)
- 3rd Party Payers
Certification
- STNA lincese
- First Aid/CPR
Timeline
DSP
Rescare
04.2024 - Current
Hospital Services
Versiti Ohio
04.2022 - 09.2022
Patient Support Representative
Brightview
02.2021 - 06.2021
Kitchen Supervisor
Aramark
10.2020 - 02.2021
Medical Assistant
Marion Treatment Services
07.2020 - 12.2020
Direct Support Provider
Rescare
12.2019 - 02.2020
Home Health Aide
AAU Home Health Care
12.2018 - 05.2019
Home Health Aide
Freedom Caregivers
09.2018 - 02.2019
Kitchen Supervisor
Aramark
01.2017 - 07.2017
State Tested Nursing Assistant
Marion Manor
09.2011 - 12.2011
State Tested Nursing Assistant
Woodside Village
12.2010 - 04.2011
Associates - Medical Billing and Coding -
Ultimate Medical Academy
Diploma - Medical Billing and Coding -
Ultimate Medical Academy
Red Cross
Ohio School of Phlebotomy