Meghan Hulme
San Diego,CA
Summary
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
- Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Restaurant Server
Outback Steakhouse
01.2024 - Current
- Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
- Increased table turnover rate by efficiently managing orders and ensuring timely delivery of meals.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Collaborated with kitchen staff to ensure accurate preparation and prompt delivery of special dietary requests.
Hostel Receptionist
California Dreams Hostel
01.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Used quick response and dynamic service skills to build relationships with patrons, improving customer retention rate.
- Entered customer data into room system and updated information whenever patrons changed rooms.
- Contacted housekeeping staff and maintenance department immediately to resolve guest room issues.
- Worked flexible hours; night, weekend, and holiday shifts.
- Maintained energy and enthusiasm in fast-paced environment.
- Carried out day-day-day duties accurately and efficiently.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Explained details regarding property to acclimate patrons to resort environment.
Counselor
Online Self Employed
04.2020 - Current
- Enhanced client progress by utilizing evidence-based counseling techniques and individualized treatment plans.
- Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
- Established trusting therapeutic alliances with clients through empathetic listening, validation, and unconditional positive regard.
- Listened to clients' concerns and provided encouragement and support.
- Supported individuals dealing with mental health and emotional issues.
Server
Bertucci's Italian Restaurant
08.2022 - 01.2023
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Course Instructor/Tour Guide
Airbnb
06.2019 - 03.2020
- Managed various training courses by developing curricula, instructions, documents and written tests
- Course consists of learning the art of photography, while touring the city of Boston, Massachusetts
- Developed complete training programs and led training using expert learning techniques
- Promoted increased productivity through appropriate allocation of resources, budgets, inventories, training support and team building materials
- Created practice exams, exercise documents and interactive videos from older content and transferred print materials to digital
- Checked tracking systems for student and instructor leaves, attendance scores and overall performance
- Administered course content, schedules and attendance
- Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings
- Created communication strategies to meet client objectives
- Delivered an exceptional level of service to each customer by listening to concerns and answering questions
Freelance Photographer
Self
01.2019 - 03.2020
- Relevant titles, education, and certificates: Massachusetts College of Art and Design, Lesley University, Photographer, Designer, Editor, Model, Creative content director for an entertainment company, Photographs in numerous art shows (Example: “Artists in Bloom” which displayed my piece “Celestial Visions”. Floral arrangements were made based on my work and placed below the image.)
- Cropped, manipulated and performed color-balance for final images
- Photographed special events and images for musicians
- Defined image requirements and planned photographic events
- Collaborated successfully with variety of personalities and work styles
- Set up precise photographic measurements and control equipment
- Collaborated with clients to guarantee satisfaction with advertisements
- Improvised photographic methods and techniques
- Highly intuitive and able to provide fast out-of-the-box thinking to get just the right shot
- Created visuals that appeal to leaders in big data and high-tech world
- Completed final fittings before special events
- Designed unique print materials, including advertisements, brochures and logo designs
- Prioritized graphic workload and effectively coordinated multiple projects
- Drove business growth and success through implementing marketing and sales strategies
- Determined styles, size and arrangement of illustrations and graphics
- Operated high-speed color copiers and wide bed printers to reproduce single and multicolor copies of graphics
- Recommended techniques, methods and media best suited to produce desired visual effects
- Altered style of animations and video materials for the web
- Supported production of various proposal volumes under tight time constraints
- Developed creative graphics that simplified complex messages
- Adjusted patterns to fit client requirements
- Contributed ideas during strategic and conceptual brainstorming sessions
- Managed strategic business planning and day-to-day operations
- Fostered productive, professional working relationships with vendors and fellow craftspeople
Warehouse Associate
Big Hearted Books & Clothing Inc.
08.2017 - 03.2018
- Inspected and moved products to designated areas in warehouse
- Inventoried items with daily cycle counts and monthly audits, investigating discrepancies to keep data accurate
- Examined incoming and outgoing shipments, rejected damaged items and appropriately recorded any discrepancies
- Exceeded specific team goal by partnering with staff to share and implement best practices
- Counted and stocked merchandise as specified by inventory control log
Hostess
Morrell's BBQ
05.2017 - 08.2017
- Maintained open communication with kitchen staff regarding cook times to prevent overloading workers and creating dissatisfied customers
- Prepared banquet rooms for use, adjusting lights, sound volumes and room temperature to provide comfortable experiences for guests
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods
- Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols
- Scheduled reservations, notified servers and managers of large groups in advance and prepared seating ahead of guests arrival
Cashier/Waitress
Smashburger
05.2016 - 08.2016
- Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders
- Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts
- Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests
- Discussed alternative selections with chef for guests with food allergies or gluten-free requests
- Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties
- Calculated charges, issued table checks and collected payments from customers
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages
Cashier/Waitress
Pizza Hut
01.2015 - 01.2016
- Maintained clean, well-organized and properly sanitized front counter area to greet customers
- Maximized time by restocking counter supplies and condiment stations, cleaning windows and emptying trash cans during slow periods
- Cleaned food preparation equipment, work areas and counters to maintain hygienic, sanitary establishment
- Completed efficient store opening and closing procedures each day to maintain preparedness for all customer needs
- Kept customer and food preparation areas clean and well-organized for maximum efficiency
- Worked with food service team members to handle every customer need and build brand loyalty
- Monitored and counted food stock and supplies to reorder on time
- Took customers' orders by recording requested menu items, substitutions and add-ons
Concession Stand Worker
Jordan's Furniture Enchanted Village
11.2014 - 01.2015
- Followed all established restaurant practices and procedures by delivering food which met quality standards
- Operated large-volume cooking equipment such as grills, deep-fat fryers and griddles with caution and according to manufacturer directions
- Communicated clearly and positively with co-workers and management
- Performed general maintenance duties, including mopping floors, washing dishes, wiping counter tops and emptying grease traps
- Answered customer questions regarding food preparation, responding to concerns regarding potential allergens
- Cleaned food preparation areas, cooking surfaces and utensils
- Safely prepared, assembled and presented food to satisfy customers and fill orders
- Carefully maintained proper sanitation, health and safety standards in all work areas by applying industry best practices and company requirements
Education
Some College (No Degree) - Photography
Massachusetts College of Art And Design
Boston, MAPsychology
Bunker Hill Community College
Charlestown, MACanton High School
Canton, MA2016
Skills
- Reliable and punctual
- Delivers exceptional customer service
- Engaging personality
- Excellent multi-tasker
- Neat, clean and professional appearance
- Proven leader
- Reliable team worker
- Concise time management
- Superior communication skills
Timeline
Restaurant Server
Outback Steakhouse
01.2024 - Current
Hostel Receptionist
California Dreams Hostel
01.2023 - Current
Server
Bertucci's Italian Restaurant
08.2022 - 01.2023
Counselor
Online Self Employed
04.2020 - Current
Course Instructor/Tour Guide
Airbnb
06.2019 - 03.2020
Freelance Photographer
Self
01.2019 - 03.2020
Warehouse Associate
Big Hearted Books & Clothing Inc.
08.2017 - 03.2018
Hostess
Morrell's BBQ
05.2017 - 08.2017
Cashier/Waitress
Smashburger
05.2016 - 08.2016
Cashier/Waitress
Pizza Hut
01.2015 - 01.2016
Concession Stand Worker
Jordan's Furniture Enchanted Village
11.2014 - 01.2015
Some College (No Degree) - Photography
Massachusetts College of Art And Design
Psychology
Bunker Hill Community College
Canton High School