Summary
Overview
Work History
Education
Skills
Timeline
Generic

Meghan Ireton Coyle

Gaylordsville

Summary

Dynamic and dedicated professional with 12 years of experience in retail pharmacy. Renowned for exceptional customer service skills, reliability, and a strong work ethic. Expertise includes pharmacy operations, compliance with laws and regulations, and advanced proficiency in pharmacy software systems and Microsoft Office (Word, Excel, PowerPoint). Adept at training and mentoring teams, improving operational efficiency, and fostering district-wide success.

Overview

15
15
years of professional experience

Work History

Lead Pharmacy Technician - Inventory Specialist - District Training Coach

CVS/Pharmacy
01.2021 - Current
  • Efficiently handle pharmacy operations, including multi-tasking in a fast-paced environment and maintaining regulatory compliance
  • Resolve insurance-related issues, including adjudication and billing concerns, to ensure customer satisfaction
  • Delegate tasks to pharmacy team members, oversee workflow processes, and ensure completion of daily and weekly objectives
  • Train and mentor new hires within the district, ensuring adherence to policies, procedures, and operational standards
  • Conduct inventory management, including cycle counts, returns, and medication orders through Cardinal and other vendors
  • Support the pharmacist in achieving corporate and store goals while maintaining an organized, clean workspace
  • Communicate with patients, doctors, and insurance providers to address medication refills, clarifications, and overrides/billing issues
  • Schedule and interview new hires for district positions, collaborating with district managers as needed
  • Assisted as a temporary district performance coordinator, scheduling pharmacists and supporting district-level operations

Customer Service Associate

Lyon & Billard Lumber Co. / Center Hardware
01.2012 - 01.2013
  • Delivered exceptional customer service by maintaining positive relationships and addressing customer needs effectively
  • Utilized point-of-sale systems to process transactions, manage inventory, and educate customers on product use
  • Assisted customers in product selection, ensuring their needs were met efficiently and accurately
  • Collaborated with coworkers to create a positive and productive work environment
  • Supported sales growth by promoting new products and maintaining high company standards

Childcare Assistant

The Stork Club
01.2010 - 01.2011
  • Organized and led creative activities, including arts and crafts, to foster children’s healthy development
  • Provided attentive care to ensure children’s safety, growth, and educational needs
  • Maintained a clean, organized classroom environment

Education

Pharmacy Technician Certification -

PTCB Certified

College - Studying Nursing

Naugatuck Valley Community College
Waterbury, CT

High School Diploma - undefined

Cromwell High School
Cromwell, CT
01.2012

Skills

  • Strong Communication & Interpersonal Skills
  • Customer Service Excellence
  • Leadership & Team Collaboration
  • Organization & Time Management
  • Inventory Management
  • Problem Solving & Conflict Resolution
  • Proficiency in Pharmacy Software Systems & Microsoft Office
  • Compliance with Pharmacy Laws & Regulations
  • Insurance billing
  • Workflow optimization
  • Prescription processing

Timeline

Lead Pharmacy Technician - Inventory Specialist - District Training Coach

CVS/Pharmacy
01.2021 - Current

Customer Service Associate

Lyon & Billard Lumber Co. / Center Hardware
01.2012 - 01.2013

Childcare Assistant

The Stork Club
01.2010 - 01.2011

College - Studying Nursing

Naugatuck Valley Community College

High School Diploma - undefined

Cromwell High School

Pharmacy Technician Certification -

PTCB Certified

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Meghan Ireton Coyle