Summary
Overview
Work History
Education
Skills
Websites
Affiliations
Timeline
Generic

Meghan Jackson

Twinsburg,OH

Summary

Driven and adaptable individual with a Bachelor of Business Administration in Human Resource Management and 4 years of retail experience. Skilled in customer service, visual merchandising, and inventory management, with a strong understanding of HR principles and workplace dynamics. Brings a people-first mindset, strong attention to detail, and a passion for creating positive, efficient work environments.

Overview

5
5
years of professional experience

Work History

Front Desk Associate

Optimal Spine and Wellness
06.2024 - Current
  • Greet and assist patients with a focus on creating a welcoming and professional atmosphere, ensuring their comfort from arrival to departure
  • Oversee scheduling and coordination of appointments for wellness services, optimizing patient satisfaction and clinic workflow
  • Streamline patient onboarding by providing clear service explanations and guiding them through necessary paperwork
  • Support therapy sessions by ensuring all equipment is properly set up and patients are at ease, contributing to a positive treatment experience
  • Maintain accurate and organized records and inventory, contributing to overall office efficiency and effective patient care management

Sales Associate, Sales Lead Keyholder

Bath and Body Works, Inc.
08.2023 - Current
  • Drive sales growth through strategic customer engagement and in-depth product knowledge, consistently exceeding sales targets
  • Cultivate strong customer relationships and enhance communication, ensuring a personalized shopping experience that fosters loyalty
  • Boost team productivity by providing ongoing coaching, support, and motivation, empowering staff to achieve collective goals
  • Deliver exceptional customer service that strengthens customer loyalty and encourages repeat visits
  • Lead the implementation of sales strategies, consistently achieving and surpassing targets through effective team communication and execution
  • Mentor and guide team members, fostering a culture of productivity and enhancing customer loyalty through high-quality service
  • Oversee inventory management to maintain optimal stock levels, maximizing sales opportunities, and minimizing product shortages
  • Ensure store cleanliness, organization, and visual merchandising are maintained to create an inviting environment that enhances the customer experience
  • Handle cash operations with accuracy and efficiency, ensuring financial integrity and smooth transactions
  • Streamline store operations and inventory management, while mentoring staff, resulting in improved customer satisfaction and consistent revenue growth
  • Trained new staff on operational procedures and customer service best practices.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.

Consulting for Nonprofits: Portage County Human Resource Association (PCHRA) & Ravenna Area Chamber of Commerce

Kent State University
01.2024 - 05.2024
  • Co-developed a mentorship program for HR students in partnership with PCHRA
  • Created materials including mentorship forms, manuals, and a feedback system
  • Presented program outcomes to stakeholders and successfully implemented at Kent State
  • Collaborated with the Chamber to design marketing strategies and a membership brochure
  • Attended weekly meetings, balancing deadlines and client expectations
  • Gained experience in client relations, project management, and nonprofit consulting
  • Managed time efficiently in order to complete all tasks within deadlines.

Telemarketing Intern

Sudden Impact Marketing
03.2020 - 08.2020
  • Engaged potential leads through strategic email outreach, significantly improving lead conversion rates
  • Left compelling voicemail messages for prospects, resulting in an increased rate of callbacks and follow-up opportunities
  • Accurately tracked and documented all lead interactions, ensuring a smooth and efficient follow-up process
  • Completed daily cold calling and outreach to build sales pipeline.
  • Maintained high call volume by managing time efficiently and adhering to daily targets.

Education

BBA - Human Resources Management

Kent State University
Kent, OH
12-2024

Skills

  • Technical: MS Word, MS Excel, MS PowerPoint, MS Outlook, Google Docs, Google Slides, Google Forms, Canva, POS systems
  • Professional: Customer Service, Team Collaboration, Adaptability, Leadership, Clear Communication, Sales Strategies, Human Resource Fundamentals, Visual Merchandising, Attention to Detail, Merchandising Expertise, Multitasking, Organization, Time Managment

Affiliations

  • SHRM- Society for Human Resource Management

Timeline

Front Desk Associate

Optimal Spine and Wellness
06.2024 - Current

Consulting for Nonprofits: Portage County Human Resource Association (PCHRA) & Ravenna Area Chamber of Commerce

Kent State University
01.2024 - 05.2024

Sales Associate, Sales Lead Keyholder

Bath and Body Works, Inc.
08.2023 - Current

Telemarketing Intern

Sudden Impact Marketing
03.2020 - 08.2020

BBA - Human Resources Management

Kent State University

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