Meghan Johnson
Spring,TX
Summary
Driven and resourceful administrative professional with over 10 years of experience supporting high-achieving medical executives. Demonstrated expertise in managing high-volume workloads with precision, even in rapidly changing environments.
Overview
8
8
years of professional experience
Work History
Customer Service Representative
Texas Home Medical
07.2023 - Current
- Managed and optimized office workflow procedures, increasing overall efficiency.
- Organized and maintained effective filing system, reducing document retrieval time.
- Coordinated travel, agendas, and appointments for senior management, streamlining executive schedules.
- Handled office communications, from phone calls to emails, ensuring timely and professional correspondence.
- Keep track of CPAP/BIPAP purchases and ordering process
- Verifying medical insurance benefits
- Ensured operational functionality of office equipment and managed supplies inventory.
- Process orders for products, supplies, and services as needed through CRM system.
- Fostered positive relationships with vendors, visitors, and internal staff, maintaining high satisfaction.
Executive Operations Assistant
Equitable Finance
07.2022 - 07.2023
- Acquired contracts and agreements to finalize negotiations and obtain approval signatures.
- Assist with procurement projects (fundraisers and grants)
- Updated spreadsheets and created presentations to support executives and boost team productivity
- Managed executive calendars, catering, scheduling meetings and appointments and coordinating travel arrangements to optimize time
- Transcribed meeting minutes to support sales, business development and senior management teams
- Created and maintained event expenditures, budgets and timelines in job-related software.
- Performed event coordination for larger parties and gatherings.
- Established working relationships with clients by organizing various events.
- Coordinated with participating vendors during event planning.
- Handled confidential and sensitive information with discretion and tact
Rehab Mental Clinician
The Harris Center
03.2016 - 06.2022
- Evaluated patients based on mental and physical parameters discovered through interviews and standardized assessments.
- Documented client progress in confidential files.
- Delivered individualized counseling services to clients working through issues such as mental illness and substance abuse.
- Revised individual treatment plans for clients with mental health concerns to obtain best possible outcomes.
- Educated clients and families about mental health issues, treatments and resources.
- Supported continuity of care after discharge with individualized discharge plans.
- Implemented crisis intervention plans to support client safety.
- Assisted in development and implementation of relapse prevention strategies.
Education
Bachelors - Psychology
The University of Texas At San Antonio
San Antonio, TXSkills
- Advanced MS Office Suite
- Expense Reporting
- Schedule & Calendar Planning
- Project Planning
- Project Management
- Filing and Organizing Data
- Budgeting
Timeline
Customer Service Representative
Texas Home Medical
07.2023 - Current
Executive Operations Assistant
Equitable Finance
07.2022 - 07.2023
Rehab Mental Clinician
The Harris Center
03.2016 - 06.2022
Bachelors - Psychology
The University of Texas At San Antonio
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