Summary
Overview
Work History
Education
Skills
Timeline
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Meghan Jordan

Summary

Personable and organized individual with a talent for multitasking and maintaining a positive customer service experience. Possesses foundational knowledge in inventory management and customer service, as well as skills in time management and attention to detail. Committed to ensuring smooth and efficient operations that enhance customer satisfaction.

Overview

5
5
years of professional experience

Work History

Bartender

Munjoy hill tavern
11.2023 - 02.2024
  • Greeted customers and provided excellent customer service.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Provided drink suggestions to customers based on their preferences.
  • Assisted in setting up the bar for service shift.
  • Kept track of all orders made by customers and communicated them promptly to kitchen staff.
  • Stocked ice bins and coolers as needed throughout shift.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Resolved customer complaints in a professional manner.
  • Cleansed glasses with sanitizing solution after each use.

Server

Bethel Inn Resort
12.2022 - 10.2023
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Took orders from customers accurately and in a timely manner.
  • Prepping for banquets
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Cleaning and inventory.
  • Assisted in training new servers.
  • Provided excellent customer service to ensure satisfaction.
  • Worked with POS system to place orders, manage bills, and handle complimentary item
  • Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
  • Greeted customers warmly to provide exceptional customer service.

Packer Operator

Poland Spring
05.2021 - 11.2022
  • Machine set up.
  • Keeping the machines at a steady pace.
  • Communication throughout the ware house with the crew members.
  • Maintaining a clean work area .
  • Diagnosing machine problems to fix and be on the right track.
  • Making sure numbers are matching quota throughout shift hr on hr.
  • Sealed and labeled packages accurately for distribution.

Kitchen Manager

Portland Pottery Cafe
10.2018 - 03.2020
  • Oversaw daily operations of the kitchen including meal preparation, cooking methods, portion sizes and plate presentation.
  • Developed and implemented kitchen policies, procedures and quality standards.
  • Conducted regular staff meetings to discuss menu changes, safety protocols and performance reviews.
  • Trained new kitchen staff on proper food handling techniques and safety regulations.
  • Ordered ingredients and supplies to maintain adequate inventory levels for the kitchen.
  • Monitored sanitation practices to ensure that all employees adhere to health department regulations.
  • Created weekly schedules for kitchen staff members based on anticipated business volume.

Education

High school diploma -

Dirigo High School
Dixfield, Maine
05-2012

Skills

  • Customer service
  • Time management
  • Instructing
  • Troubleshooting
  • Beverage Preparation
  • Highly reliable
  • Food Preparation
  • Clear and effective communication
  • Engaging personality
  • Patience and tolerance
  • Organizational ability
  • Team player attitude
  • Strong multitasking

Timeline

Bartender

Munjoy hill tavern
11.2023 - 02.2024

Server

Bethel Inn Resort
12.2022 - 10.2023

Packer Operator

Poland Spring
05.2021 - 11.2022

Kitchen Manager

Portland Pottery Cafe
10.2018 - 03.2020

High school diploma -

Dirigo High School

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Meghan Jordan