Summary
Overview
Work History
Education
Skills
Activities
Timeline
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Meghan Jordan

North Chatham

Summary

Currently a graduate at The University at Albany with a bachelor’s in human development counseling psychology and a minor in psychology. While completing my degree I have also worked full-time in a demanding environment serving the public. I am currently a social welfare examiner within the Homeless unit at the Department of Social Services providing individuals and families with the proper care, support, and services needed during their time of hardship. I am a hardworking and resolute student while maintaining both a high GPA within school and managing a caseload at my place of employment.

Overview

7
7
years of professional experience

Work History

Adult Protective Investigator

Department of Social Services
Hudson
05.2024 - Current
  • Provided case management services to clients and their families including crisis intervention, advocacy, service coordination, referral and follow-up services.
  • Facilitated family conferences when needed to discuss safety concerns regarding an elder adult in need of protection from abuse or neglect.
  • Assisted clients with accessing available community resources such as medical care, housing assistance and financial benefits.

Homeless Unit

Department of Social Services
02.2022 - 04.2024
  • Supply individuals and families with the proper tools needed to successfully become self-sufficient.
  • Work with individuals by providing support and guidance while also ensuring and providing shelter, employment opportunities, access to mental health, cash assistance, Supplemental Nutrition Assistance, and a support system.
  • Also engage with the client and assist them with the proper programs needed such as drug rehabilitation programs.

Supervisor of Internet Fulfillment

Lowes
07.2020 - 08.2022
  • Supervising and making sure orders are being picked and placed at an appropriate time.
  • Making sure the employees and staging area are organized and being there to support and help the team when needed.

Medicaid Unit

Department of Social Services
09.2021 - 01.2022
  • Manage a caseload of 220 elderly clients within the Medicaid unit and assist them with the eligibility of Medicaid, understanding of the programs offered, assist with medical bills, managed care, and communicate with hospitals and doctors to ensure bills were being billed properly.

Head Cashier

Lowes
12.2018 - 06.2020
  • Supervising, training, supporting cashiers and making sure the front end is running smoothly.

Education

Bachelors - Human Development-Counseling Psychology, Psychology

University At Albany
Albany, NY
12.2023

associates - Psychology

Columbia Greene Community College
Hudson, NY
05.2020

high school diploma -

Seminole High School
Sanford, FL
05.2017

Skills

  • Organized
  • Leadership
  • Customer service
  • Problem solving
  • Listening skills
  • Social skills
  • Critical thinking
  • Time management
  • Active listening skills
  • Case management
  • Conflict resolution
  • Effective communication

Activities

  • Employee of the Month at Lowes
  • Student of the Month at Seminole High School
  • Volunteer Junior Teacher in Early Education
  • Lowes Heroes Projects/Helping Rebuild Hudson
  • Graduated Magna Cum Laude
  • Dean's and President's List throughout college
  • Service Star Award from the Senior Vice President of Lowes
  • Internship at the Boys and Girls Club as a Teacher Assistant
  • Taught a career development course to teens

Timeline

Adult Protective Investigator

Department of Social Services
05.2024 - Current

Homeless Unit

Department of Social Services
02.2022 - 04.2024

Medicaid Unit

Department of Social Services
09.2021 - 01.2022

Supervisor of Internet Fulfillment

Lowes
07.2020 - 08.2022

Head Cashier

Lowes
12.2018 - 06.2020

Bachelors - Human Development-Counseling Psychology, Psychology

University At Albany

associates - Psychology

Columbia Greene Community College

high school diploma -

Seminole High School

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Meghan Jordan