Meghan Kohler
Summary
Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service.
Overview
8
8
years of professional experience
Work History
Case Manager
Shelter House Inc
03.2023 - Current
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Monitored clients' progress and tracked client services to provide crisis interventions.
- Developed comprehensive discharge plans to transition clients to appropriate service providers in community.
- Developed and implemented safety plans for clients at risk of harm to provide protection.
- Utilized trauma-informed approach to promote healing and empowerment for clients.
- Provided leadership, guidance and support to staff members.
Sales Coordinator
Uplevel At Home Academy
06.2021 - 12.2022
- Improved productivity by increasing customer communication and responding to feedback.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Compiled client profiles and entered information into operating system.
- Handled customer inquiries by staying up-to-date on market and industry trends and finding unique solutions to issues.
- Prepared pricing strategies for current customers to enhance sales and increase profitability.
- Provided effective recommendations to increase customer satisfaction and marketing effectiveness to secure long-term accounts.
- Reduced errors during sales and service processes by devising and deploying template responses.
Behavioral Therapist
Compass Counseling Services Of Virginia
11.2017 - 12.2021
- Responded effectively to crisis situations and aggressive behaviors, skillfully mitigating conflicts with proven strategies.
- Helped teach important social, play and basic life skills such as personal hygiene management.
- Documented patient information through analyzing data, interview notes, and test results and identified and diagnosed nature of clients' problems.
- Collected session data to aid in treatment planning and assessment.
- Motivated clients to reach treatment goals and supported each through difficult situations and transitions.
- Encouraged clients and family members to practice and use skills and strategies for confronting problems constructively.
- Counseled individuals, groups, and families to bring awareness of problems, deal with crisis situations and develop action plans.
- Referred clients to specialists, educational outreach programs, or social service agencies for additional interventional needs.
Hiring Coordinator
UBot Studios
01.2021 - 06.2021
- Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Identified and implemented appropriate strategies to increase employee satisfaction and retention.
- Created and implemented forward-thinking initiatives to improve employee engagement.
- Recruited top talent to maximize profitability.
Assistant Property Manager
Langley Apartments & VUE Communities
03.2017 - 11.2017
- Followed up on delinquent tenants and coordinated collection procedures.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Kept accurate records of all resident and tenant correspondence.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
- Showed apartments to potential tenants and answered questions regarding community.
- Collected and maintained careful records of rental payments and payment dates.
- Conducted regular inspections of both interior and exterior of properties for damage.
Fundraising Volunteer
CASA Of Central Virginia
09.2015 - 05.2017
- Spearheaded relationship building initiatives with potential funders and community donors through research and constant contact.
- Developed proposals to existing and potential supporters to maximize revenues.
- Managed inventory to process orders for office supplies.
- Coordinated and organized annual fundraising events to educate potential donors and increase awareness.
- Reviewed and distributed mail to process incoming funds and ticket orders.
- Coordinated events to encourage community involvement and increase awareness of organization's mission.
- Attended events to develop professional network of potential donors.
Education
Bachelor of Science - Psychology
Liberty University
Lynchburg, VA05.2017
Bachelor of Science - Criminal Justice
Liberty University
Lynchburg, VA05.2017
Skills
- Sales Expertise
- Product and Service Sales
- Managerial Skills
- Exceptional Leadership
- Adaptable to Changing Demands
- Staff Training
- Problem Anticipation and Resolution
- Case Planning and Management
- Motivational Interviewing
Timeline
Case Manager
Shelter House Inc
03.2023 - Current
Sales Coordinator
Uplevel At Home Academy
06.2021 - 12.2022
Hiring Coordinator
UBot Studios
01.2021 - 06.2021
Behavioral Therapist
Compass Counseling Services Of Virginia
11.2017 - 12.2021
Assistant Property Manager
Langley Apartments & VUE Communities
03.2017 - 11.2017
Fundraising Volunteer
CASA Of Central Virginia
09.2015 - 05.2017
Bachelor of Science - Psychology
Liberty University
Bachelor of Science - Criminal Justice
Liberty University
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