Meghan Leos-Pitt
Sylmar,California
Summary
With over three years of experience in management and customer service I have gained many skills, including resolving issues with customers, excellent time management, great teamwork ethic, and improving the work flow through collaboration with coworkers.
Offering excellent organizational skills and positive attitude, eager to learn and grow in dynamic work environment.
Overview
3
3
years of professional experience
Work History
Utility Clerk/Cashier/Front-End Manager
Food4less
08.2023 - Current
- Processed customer transactions accurately at checkout stations.
- Managed front-end relations.
- Assisted customers with inquiries, providing knowledgeable product information and support.
- Maintained cleanliness and organization in store displays to enhance customer experience.
- Trained new employees on operational procedures and customer service standards.
- Resolved customer complaints effectively, enhancing satisfaction through prompt service recovery.
- Improved customer satisfaction by efficiently addressing and resolving utility service inquiries and concerns.
- Decreased wait time for customer with quick and efficient check out speed.
Manager
Human Claw Machine
07.2022 - 02.2023
- Supervised daily operations to ensure efficient machine performance and customer satisfaction.
- Trained new staff on operational procedures and safety protocols to enhance team effectiveness.
- Analyzed customer feedback to identify areas for service improvement and product enhancement.
- Developed staff schedules to ensure proper coverage during peak operational hours.
- Led team meetings to communicate goals, expectations, and performance standards effectively.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
Sales Associate
COSMETICS
02.2023 - 03.2023
- Assisted customers with product selection and application techniques to enhance shopping experience.
- Maintained product displays and ensured stock levels met customer demand.
- Educated customers on skincare routines and makeup application for improved satisfaction.
- Processed transactions efficiently, ensuring accurate cash handling and register operations.
Skills
- Organizational proficiency
- Cash handling expertise
- Stocking and replenishment
- Excellent customer satisfaction
- Efficient time management
- Bookkeeping
- Telephone etiquette
- Teamwork and collaboration
- Attention to detail
- Flexible and adaptable
- Problem-solving abilities
- Effective communication
Languages
Korean
Limited Working
Spanish
Professional Working
Timeline
Utility Clerk/Cashier/Front-End Manager
Food4less
08.2023 - Current
Sales Associate
COSMETICS
02.2023 - 03.2023
Manager
Human Claw Machine
07.2022 - 02.2023
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