Dynamic Office Assistant with a proven track record at Regional Health Management Corp., excelling in customer service and data entry. Enhanced office efficiency through meticulous organization and proactive scheduling, contributing to improved patient management. A dedicated team player, skilled in maintaining confidentiality and fostering positive relationships within the workplace.
Experienced with administrative support and office coordination. Utilizes organizational skills to manage schedules and maintain records efficiently. Track record of effective communication and problem-solving in dynamic office environments.
Professional office support specialist with proven ability to manage administrative tasks efficiently and enhance workplace productivity. Strong focus on team collaboration, with adaptability to meet changing needs. Known for reliability, effective communication, and proficiency in scheduling, data management, and customer service, ensuring smooth operations and achieving results.
Overview
12
12
years of professional experience
Work History
Office Assistant
Regional Health Management Corp.
03.2023 - Current
Organized patient records and documentation to enhance accessibility and efficiency.
Assisted in scheduling appointments and managing calendars for healthcare providers.
Managed office supplies inventory, ensuring timely reordering to prevent shortages.
Coordinated communication between departments to streamline workflow and improve service delivery.
Trained new staff on office procedures, enhancing team performance and support functions.
Conducted data entry with high accuracy, contributing to reliable record keeping for patient management.
Developed process checklists that improved task completion consistency across administrative functions.
Maintained confidentiality in handling sensitive information while performing administrative tasks.
Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
Expedited document processing with accurate data entry and timely filing.
Increased customer satisfaction by providing professional and courteous front desk support.
Contributed to a positive work environment by fostering open communication among colleagues.
Prepared and edited documents to produce precise, accurate and professional communication.
Supported executive staff with well-prepared reports, presentations, and meeting materials.
Increased team productivity, organizing and scheduling appointments and meetings without overlap.
Facilitated better customer service by promptly addressing inquiries and concerns via phone and email.
Improved data accuracy, entering and updating records in database with keen eye for detail.
Assisted in preparation of reports and presentations, which contributed to informed decision-making processes.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Processed incoming and outgoing mail and packages according to established procedures.
Simulator Technician
HOMELAND SECURITY
02.2014 - 08.2023
Operated and maintained advanced simulation systems for training exercises.
Diagnosed and resolved technical issues to ensure optimal system performance.
Trained junior technicians on simulator operation and troubleshooting protocols.
Collaborated with cross-functional teams to develop training scenarios and materials.
Supported instructors in utilizing simulators effectively for various training scenarios, elevating overall educational quality.
Enhanced simulator performance by conducting regular maintenance and troubleshooting tasks.
Assisted in the design and integration of new simulation technologies, advancing company capabilities in the market.
Contributed to a safe learning environment by maintaining compliance with industry safety standards and regulations.
Conducted thorough pre-and post-training inspections to ensure optimal functionality of all simulator components at all times.
Delivered exceptional customer service when addressing user inquiries or concerns regarding simulator usage.
Collaborated with team members to complete complex repairs or modifications, ensuring prompt project completion.
Optimized user experience by customizing simulator settings according to client requirements.
No Fault / Workers Compensation Collector at Health Management Corp. of AmericaNo Fault / Workers Compensation Collector at Health Management Corp. of America