Meghan Lockleer

• Managed administrative and operational functions of a small business, including recordkeeping, scheduling, compliance documentation, and vendor coordination.
• Maintained accurate production and labeling records in accordance with food safety requirements.
• Communicated regularly with customers, resolving issues professionally, and maintaining strong relationships.
• Coordinated logistics for events and markets, ensuring procedures and timelines were followed.

Relevant to ICHS: Organization, documentation, compliance awareness, multitasking, communication

• Served as the primary front-desk contact, supporting daily operations through high-volume client check-ins, phone calls, and scheduling.
• Maintained confidential client records, accurately documenting notes, and entering information into internal systems.
• Processed payments, and ensured accuracy in daily transactions and reports.
• Assisted with inventory tracking and routine administrative tasks.
• Supported opening and closing procedures while adhering to established policies and standards.
• Provided calm, respectful service to a diverse clientele.

Relevant to ICHS: Confidentiality, documentation, scheduling, professionalism, people-centered service

• Provided full-time care in a private household while maintaining strict confidentiality and professionalism.
• Managed schedules, routines, and detailed communication with parents.
• Built trust through reliability, discretion, and consistent follow-through.

Relevant to ICHS: Trust, confidentiality, communication, responsibility