Meghan Lunsford
Temple,TX
Summary
Helpful professional committed to making patients feel comfortable and secure. Proficient in cleaning and sanitizing patient rooms, documenting observations, and examining for symptoms. Compassionate approach to dealing with those under duress. Reliable food service worker bringing several years of experience in food preparation and customer service. Took orders and made food quickly. Knowledgeable and experienced in food handling procedures. Diligent Food Service Team Member offering many years of experience in foodservice. Skillful in maintaining cost controls and determining optimal coverage to meet business needs without sacrificing quality. Talented at building relationships with community members, clients, and staff.
Overview
14
14
years of professional experience
Work History
CNA - Certified Nursing Assistant
Abby Care
Colorado Springs, CO
11.2024 - 07.2026
- I am my daughter caretaker and i got my CNA license to be able to support all her needs.
- I help her with daily hygiene, using the bathroom and making sure is clean each time.
Respite Caregiver
Springs Family Respite Care
Colorado Springs, CO
08.2024 - 07.2026
- I was my daughter respite caregiver.
- I helped her learn personal care skills, bathing, dressing, hygiene, and cleaning herself after using the bathroom.
- I helped her learn how to do basic house cleaning. helping doing laundry, lawn care, dusting, and helping care for her pet.
- I helped her in the community to learn safety protocols and additional ADL skills needed to be successful in the community, like building friendship with others.
Home Healthcare Aide / Caregiver
Maxim Healthcare
Colorado Springs, CO
02.2023 - 06.2026
- I would help the patient with daily living task such as bathing, dressing, grooming, hygiene, vital signs multiple times a day, made sure the patient took their medications.
- I would also help the patient with mobility, transferring for bed or wheelchair, also helped with repositioning.
- I would also make patient meals for the day.
Cashier/Cook
Arby's
Temple, TX
07.2022 - 11.2022
- Greet customers warmly
- Take payments and notify kitchen staff about orders
- Serve and assemble orders for customers
- Communicate with customers for suggestions and complaints
- Clean dirty dishes in kitchen
- Prepare food items as and when necessary
- Clean and organize work place
Cashier/Customer Service/Sales Associate
711 Franchise
Temple, TX
11.2021 - 11.2022
- Greeted customers in a courteous and professional manner, while providing quality customer service to approximately 250 guests per day; answered questions about products and services, membership inquiries and renewals
- Received and processed payments by cash, check, credit card and automatic debit transactions while maintaining a balanced cash drawer
- Preformed opening and closing procedures effectively according to store policies and procedures
- Handled minor customer complaints and concerns in an effective, customer supportive manner.
Customer Service Representative
Teleperformance
Killeen, TX
08.2019 - 11.2019
- Build sustainable relationships of trust through open and interactive communication
- Manage large amounts of incoming calls
- Open and maintain customer accounts by recording account information
- Greet customers warmly and ascertain problem or reason for calling
- Handle complaints
- Follow communication procedures, guidelines and policies
- Resolve customer complaints via phone
McDonalds Crew Member
McDonald LLC
Temple, TX
07.2018 - 06.2019
- Greet customers warmly
- Take payments and notify kitchen staff about orders
- Serve and assemble orders for customers
- Communicate with customers for suggestions and complaints
- Clean dirty dishes in kitchen
- Prepare food items as and when necessary
- Clean and organize work place
CSR - Customer Service Representative
Tele Tech
Temple, TX
09.2017 - 12.2017
- Build sustainable relationships of trust through open and interactive communication
- Manage large amounts of incoming calls
- Open and maintain customer accounts by recording account information
- Greet customers warmly and ascertain problem or reason for calling
- Handle complaints
- Follow communication procedures, guidelines and policies
- Resolve customer complaints via phone
CSR - Customer Service Representative
C3/CustomerContactChannels, Inc
McGregor, TX
08.2016 - 10.2016
- Build sustainable relationships of trust through open and interactive communication
- Manage large amounts of incoming calls
- Open and maintain customer accounts by recording account information
- Greet customers warmly and ascertain problem or reason for calling
- Handle complaints
- Follow communication procedures, guidelines and policies
- Resolve customer complaints via phone
Cashier
Dollar General
Rogers, TX
04.2016 - 06.2016
- Greeted customers in a courteous and professional manner, while providing quality customer service to approximately 250 guests per day; answered questions about products and services, membership inquiries and renewals
- Received and processed payments by cash, check, credit card and automatic debit transactions while maintaining a balanced cash drawer
- Preformed opening and closing procedures effectively according to store policies and procedures
- Handled minor customer complaints and concerns in an effective, customer supportive manner.
Bartender
Beer Gardner
Temple, TX
04.2015 - 04.2016
- Prepare the bar for the opening shift and restocking.
- Collect money for drinks served.
- Check identification of customers to verify age requirements needed for the purchase of alcohol.
- Attempt to limit problems and liability related to customers' excessive drinking by taking steps such as persuasion and stopping orders of alcohol or transportation for intoxicated patrons.
Daycare Teacher
Marlandwood Daycare
Temple, TX
01.2015 - 02.2015
- Planned and prepared meals in accordance with Federal nutritional guidelines
- Planned and executed age-appropriate activities
- Communicated with parents and guardians regarding children's progress and daily activities
- Supervised play indoors and outdoors
Cashier/Customer Service
Macy's
Temple, TX
10.2014 - 11.2014
- Greeted customers in a courteous and professional manner, while providing quality customer service to approximately 250 guests per day; answered questions about products and services, membership inquiries and renewals
- Received and processed payments by cash, check, credit card and automatic debit transactions while maintaining a balanced cash drawer
- Preformed opening and closing procedures effectively according to store policies and procedures
- Handled minor customer complaints and concerns in an effective, customer supportive manner.
Cashier
Cefco
Temple, TX
06.2014 - 10.2014
- Greeted customers in a courteous and professional manner, while providing quality customer service to approximately 250 guests per day; answered questions about products and services, membership inquiries and renewals
- Received and processed payments by cash, check, credit card and automatic debit transactions while maintaining a balanced cash drawer
- Preformed opening and closing procedures effectively according to store policies and procedures
- Handled minor customer complaints and concerns in an effective, customer supportive manner.
Usher
Cinemark Temple and DX
Temple, TX
09.2013 - 03.2014
- Greeted guests attending entertainment events.
- Examined tickets or passes to verify authenticity, using criteria such as color and date issued.
- Guided guests to exits or provided other instructions or assistance in case of emergency.
- Maintained order and ensure adherence to safety rules.
- Provided assistance with guests' special needs, such as helping those with wheelchairs.
Temporary Employee
Spherion Temp Service
Temple, TX
01.2013 - 05.2013
- Temp worker for Pactiv and McLane's
- Maintained speed of assembly and followed all safety procedures.
- Identified any assembly line maintenance issues and reported as needed.
- Operated and monitored assembly machines and maintained productivity.
Cashier
Wendy's
Temple, TX
06.2012 - 01.2013
- Take payments and notify kitchen staff about orders
- Serve and assemble orders for customers
- Communicate with customers for suggestions and complaints
- Clean dirty dishes in kitchen
- Prepare food items as and when necessary
- Clean and organize work place
Skills
- Multitasking Abilities
- Problem resolution
- Attention to detail
- Teamwork and collaboration
- Customer relations
- Calm under pressure
- First Aid/CPR
- Verbal communication
- Flexible and adaptable
Timeline
CNA - Certified Nursing Assistant
Abby Care
11.2024 - 07.2026
Respite Caregiver
Springs Family Respite Care
08.2024 - 07.2026
Home Healthcare Aide / Caregiver
Maxim Healthcare
02.2023 - 06.2026
Cashier/Cook
Arby's
07.2022 - 11.2022
Cashier/Customer Service/Sales Associate
711 Franchise
11.2021 - 11.2022
Customer Service Representative
Teleperformance
08.2019 - 11.2019
McDonalds Crew Member
McDonald LLC
07.2018 - 06.2019
CSR - Customer Service Representative
Tele Tech
09.2017 - 12.2017
CSR - Customer Service Representative
C3/CustomerContactChannels, Inc
08.2016 - 10.2016
Cashier
Dollar General
04.2016 - 06.2016
Bartender
Beer Gardner
04.2015 - 04.2016
Daycare Teacher
Marlandwood Daycare
01.2015 - 02.2015
Cashier/Customer Service
Macy's
10.2014 - 11.2014
Cashier
Cefco
06.2014 - 10.2014
Usher
Cinemark Temple and DX
09.2013 - 03.2014
Temporary Employee
Spherion Temp Service
01.2013 - 05.2013
Cashier
Wendy's
06.2012 - 01.2013