Meghan Malles
Lake Forest,IL
Summary
Experienced candidate with a passion for verifying safety and security of all individuals within area of responsibility. Hardworking individual with excellent eye for detail and in-depth knowledge of emergency situation protocols and procedures. Natural problem-solver with keen ability to relate to people of all ages and backgrounds. Understanding of the hard work it requires to maintain a safe, yet positive working environment. Values building and maintaining positive relationships with coworkers.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Lifeguard Supervisor
Lake Forest High School
11.2019 - Current
- Opened and closed pool at designated hours of operation and aided in decisions for closing pool due to inappropriate chemical levels, inclement weather, as well as any reason reason safety of patrons and students was compromised.
- Provided maximum pool area surveillance and response to emergencies by performing appropriate rescues for pool patrons and administering first aid.
- Evaluated employees' daily job performance by adhering to development plans and personnel performance action plans.
- Communicated with patrons on a daily basis regarding available memberships and community swim schedules.
- Keep pool deck clean and organized.
- Complied with pool policies and procedures and offered suggestions to staff to maximize safety awareness.
- Aided in scheduling lifeguards to provide adequate coverage of pool areas during operating hours.
- Provided instruction and assistance to patrons on proper use of recreational equipment.
Lifeguard Supervisor
Winter Club
07.2022 - 08.2022
- Opened and closed pool at designated hours of operation and aided in decisions for closing pool due to inappropriate chemical levels, inclement weather, and low water temperature.
- Provided maximum pool area surveillance and response to emergencies by rescuing pool patrons and administering first aid.
- Evaluated employees' daily job performance by adhering to development plans and personnel performance action plans.
- Complied with pool policies and procedures and offered suggestions to staff to maximize safety awareness.
- Provided instruction and assistance to patrons on proper use of recreational equipment.
- Entered water immediately to pull struggling swimmers to safety.
- Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
Beach Lifeguard
Park District Of Highland Park
06.2020 - 08.2020
- Observed swimmers to quickly detect signs of distress and dangerous animal activity.
- Verified first aid supplies each day to effectively handle any emergency.
- Patrolled beach to check on beach-goers and identify unauthorized activities such as alcohol use.
- Simulated rescue conditions regularly with team members to maintain water rescue proficiency.
- Promoted guest satisfaction by offering exceptional support and helping with location or facility questions.
- Educated swimmers on safety requirements and enforced strict rules to protect beachgoers.
Head Lifeguard
Park District Of Highland Park
05.2017 - 08.2020
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Trained and managed team of lifeguards on pool safety and risk management protocols.
- Cooperated fully with manager to identify areas of concern and ascertain reliable methods for remediation.
- Responded to life-threatening emergencies and provided first aid and CPR.
- Provided customer service and responded to inquiries and complaints for optimal guest satisfaction.
- Attentively monitored swimmers to identify distress.
- Detailed safety rules and procedures regarding activities to customers and guests.
- Observed recreational users to detect safety concerns and prevent ongoing violations.
- Completed daily pool maintenance duties by checking chlorine levels, pH levels and other water chemistry.
- Reiterated water safety practices and lifesaving measures at every class to prevent accidents.
Education
Bachelor of Arts - Communications
Northern Illinois University
Dekalb, IL05.2020
High School Diploma -
Lake Forest High School
Lake Forest05.2016
Skills
- Swim Instruction
- Operational Procedures
- Update Logs and Reports
- Safety Management
- Emergency Situations
- Lifeguard Procedures
- Cardiopulmonary Resuscitation (CPR)
- Customer Satisfaction
Certification
- American Red Cross Lifeguarding with CPR/ AED for Professional Rescuers and First Aid
- American Red Cross Water Safety Instructor
- American Red Cross Lifeguard Instructor (to be obtained in October 2023)
Timeline
Lifeguard Supervisor
Winter Club
07.2022 - 08.2022
Beach Lifeguard
Park District Of Highland Park
06.2020 - 08.2020
Lifeguard Supervisor
Lake Forest High School
11.2019 - Current
Head Lifeguard
Park District Of Highland Park
05.2017 - 08.2020
Bachelor of Arts - Communications
Northern Illinois University
High School Diploma -
Lake Forest High School
- American Red Cross Lifeguarding with CPR/ AED for Professional Rescuers and First Aid
- American Red Cross Water Safety Instructor
- American Red Cross Lifeguard Instructor (to be obtained in October 2023)
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