Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Fresh Food Coordinator
Love's Travel Stops & Country Stores Inc.
Magee, MS
10.2018 - Current
Maintained accurate records of inventory, ordering, and sales activity.
Managed daily operations of the fresh food department, including staffing and scheduling.
Developed and implemented food safety protocols to ensure compliance with health regulations.
Coordinated product deliveries from vendors to ensure quality standards were met.
Ensured products were rotated properly to maintain optimal freshness and quality.
Trained new employees on proper sanitation, safety, and customer service procedures.
Conducted regular inspections of equipment and facilities to ensure they meet health code requirements.
Assisted in developing promotional strategies for increasing sales of fresh foods items.
Monitored product prices to stay competitive while maximizing profits margins.
Created weekly reports outlining sales performance, trends, and opportunities for improvement.
Evaluated employee performance regularly and provided feedback as necessary.
Resolved customer complaints promptly and professionally in accordance with company policies.
Provided guidance and direction to staff members regarding operational procedures.
Inspected all incoming shipments for quality assurance purposes before stocking shelves.
Performed cycle counts and monthly inventory audits.
Shift Leader
Hardees Resturamt
Magee, MS
09.2020 - 11.2022
Assisted in recruiting, training, and scheduling staff members.
Provided leadership and direction to restaurant employees.
Ensured compliance with health and safety regulations.
Monitored customer service standards and took corrective action when needed.
Supervised food preparation, ordering of supplies, and inventory control.
Conducted daily inspections of the dining area to ensure cleanliness and orderliness.
Resolved customer complaints in a timely manner.
Created weekly work schedules for all restaurant personnel.
Managed cash register operations including deposits and reconciling discrepancies.
Prepared monthly financial reports for upper management review.
Ensured that all customer orders were fulfilled accurately and efficiently.
Assistant Restaurant Manager
Taco Bell
Magee, MS
09.2008 - 06.2012
Assisted in recruiting, training, and scheduling staff members.
Provided leadership and direction to restaurant employees.
Supervised food preparation, ordering of supplies, and inventory control.
Conducted daily inspections of the dining area to ensure cleanliness and orderliness.
Shift Leader
Wendys Fast Food
Richland, MS
03.2007 - 05.2008
Assisted in training new employees on shift operations.
Maintained an organized work environment by delegating tasks to staff as needed.
Inspected food preparation areas to ensure proper sanitation standards were met at all times.
Education
Some College (No Degree) - Business Administration And Management
Jackson State University
Jackson, MS
Skills
Staff Supervision
Recordkeeping
Document Management
Database Management
Certification
Certified Nursing Assistant Since 2003
Certified Phlebotomist Since 2022
Timeline
Shift Leader
Hardees Resturamt
09.2020 - 11.2022
Fresh Food Coordinator
Love's Travel Stops & Country Stores Inc.
10.2018 - Current
Assistant Restaurant Manager
Taco Bell
09.2008 - 06.2012
Shift Leader
Wendys Fast Food
03.2007 - 05.2008
Some College (No Degree) - Business Administration And Management