MEGHAN MITCHELL
Paris,KY
Summary
Organized with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Terrific team player with deadline-oriented nature. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
12
12
years of professional experience
Work History
Auto Detailer
Dan Cummins Chevrolet Buick
10.2021 - 02.2022
- Washed cars and trucks daily for auto dealership.
- Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
- Interacted face-to-face with customers to understand vehicle detailing needs and deliver quality satisfaction.
- Shined vehicle windows and windshields to remove water spots.
- Vacuumed interiors of vehicles to remove dirt and debris.
Retail Sales Associate
Gordmans
02.2020 - 07.2020
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Maintained clean sales floor and straightened and faced merchandise.
- Helped customers complete purchases, locate items, and join reward programs.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Greeted customers and helped with product questions, selections, and purchases.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Used POS system to process sales, returns, online orders, and gift card activations.
Cashier Team Lead
Apple Market
07.2018 - 04.2019
- Restocked and organized merchandise in front lanes.
- Increased customer loyalty and retention.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Processed both cash and card purchases and returns.
- Quickly and accurately counted drawers at start and end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers by answering questions and fulfilling requests.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
Supervisor of Operations
Kellwell
08.2017 - 06.2018
- Devised processes to boost long-term business success and increase profit levels.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety, and compliance.
- Established and administered annual budget with controls to prevent overages, minimize burn rate, and support sustainability objectives.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
Cashier Team Lead
Apple Market
05.2017 - 10.2017
- Restocked and organized merchandise in front lanes.
- Increased customer loyalty and retention.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Processed both cash and card purchases and returns.
- Quickly and accurately counted drawers at start and end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Assisted customers by answering questions and fulfilling requests.
Associate Cashier
Circle K
08.2016 - 02.2017
- Restocked and organized merchandise in front lanes.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
- Assisted customers by answering questions and fulfilling requests.
Associate Cashier
Thortons
11.2015 - 02.2016
- Restocked and organized merchandise in front lanes.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
- Assisted customers by answering questions and fulfilling requests.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Helped customers complete purchases, locate items, and join reward programs.
Cashier Team Lead
Apple Market
08.2013 - 01.2014
- Restocked and organized merchandise in front lanes.
- Increased customer loyalty and retention.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Processed both cash and card purchases and returns.
- Quickly and accurately counted drawers at start and end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers by answering questions and fulfilling requests.
Restaurant Busser
Ladobee's
02.2010 - 08.2010
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Trained new staff in bussing and cleaning procedures.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Education
Associate of Science - Business Administration
Colorado Technical University
Colorado Springs, CO09.2021
High School Diploma -
Bourbon County High School
Paris, KY05.2011
Skills
- Fabric treatment
- Promotional support
- Upselling
- Sales Development
- Order Processing
- Business Development
- Customer Retention Strategies
- Client Relationship Building
- Performance Tracking
- Merchandise Rotation
- Strong reading talents
- Precise
- Excellent grammar
- Document conversion
- Deadline Adherence
- Corporate Communications
- Excellent Communication
- Interpersonal Communication
- Written Communication
- Verbal Communication
- Microsoft PowerPoint
- Stocking and Replenishing
- Microsoft Word
- Account Management
- Retail Sales Customer Service
- Customer Relations
- Staff Training
- Store Maintenance
- Stockroom Procedures
- Money Handling Abilities
- Problem-Solving Ability
- Critical Thinking
- Customer Relationship Management
- Conflict Resolution
- Professional Telephone Demeanor
- Typing Proficiency
Timeline
Auto Detailer
Dan Cummins Chevrolet Buick
10.2021 - 02.2022
Retail Sales Associate
Gordmans
02.2020 - 07.2020
Cashier Team Lead
Apple Market
07.2018 - 04.2019
Supervisor of Operations
Kellwell
08.2017 - 06.2018
Cashier Team Lead
Apple Market
05.2017 - 10.2017
Associate Cashier
Circle K
08.2016 - 02.2017
Associate Cashier
Thortons
11.2015 - 02.2016
Cashier Team Lead
Apple Market
08.2013 - 01.2014
Restaurant Busser
Ladobee's
02.2010 - 08.2010
Associate of Science - Business Administration
Colorado Technical University
High School Diploma -
Bourbon County High School
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Location
RemoteImportant To Me
Work-life balanceFlexible work hoursPaid time offWork from home optionCareer advancementSimilar Profiles
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