Meghan Mousty
Milltown,IN
Summary
Although I've been a stay at home mother for the past few years, I am ready to return to the work force. I'm a Medical Assistant with extensive experience at IU Health Bedford Hospital, skilled in clinical documentation and patient scheduling. Known for compassionate care and building trust with patients, I excel in optimizing workflows and enhancing patient satisfaction through effective communication and reliable support. Committed to maintaining HIPAA compliance and delivering quality healthcare.
Overview
5
5
years of professional experience
Work History
Medical Assistant
IU Health Bedford Hospital
10.2016 - 02.2018
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Enhanced patient care by meticulously recording vital signs and updating patient records.
- Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Collected and documented patient medical information such as blood pressure and weight.
- Oriented and trained new staff on proper procedures and policies.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Pharmacy Technician
IU Health Paoli Hospital
02.2016 - 10.2016
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Entered and processed patients' prescriptions into internal system.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
- Counted, measured, and compounded medications following standard procedures.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
Data Entry Clerk
IU Health Bedford Hospital
07.2015 - 02.2016
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
- Verified accuracy of data entered into system to produce error-free reports.
- Sorted documents and maintained organized filing process.
- Verified entered data against source documents to maintain consistency across multiple platforms within the organization.
- Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
Lifeguard
Big Splash Water Park
05.2014 - 07.2015
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Attentively monitored swimmers to identify distress.
- Responded to emergency situations in a timely, efficient manner.
- Prevented accidents through regular equipment inspections and maintenance.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.
- Reduced the number of rule violations with clear signage and consistent enforcement of policies.
Receptionist
Guyz & Dollz
08.2013 - 05.2014
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
Education
High School Diploma -
Paoli Jr Sr High School
Paoli, IN05-2014
Recieved Pharmacy Tech License -
Online Pharmacy Tech School
Online06-2017
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- Direct patient care
- Clinical documentation
- Data entry
- Compassionate
- Trustworthy
- Reliable team player
Timeline
Medical Assistant
IU Health Bedford Hospital
10.2016 - 02.2018
Pharmacy Technician
IU Health Paoli Hospital
02.2016 - 10.2016
Data Entry Clerk
IU Health Bedford Hospital
07.2015 - 02.2016
Lifeguard
Big Splash Water Park
05.2014 - 07.2015
Receptionist
Guyz & Dollz
08.2013 - 05.2014
High School Diploma -
Paoli Jr Sr High School
Recieved Pharmacy Tech License -
Online Pharmacy Tech School
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