Meghan Newton
Grafton,OH
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Intern
Medina County Job And Family Services
Medina, OH
09.2023 - Current
- Streamlined office processes for improved efficiency and time management through regular organization and filing.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Interacted with clients by phone, email, or in-person to provide information.
Customer Service Attendant
AVI Foodsystems
Cleveland, OH
11.2021 - Current
- Enhanced customer satisfaction by consistently providing prompt and courteous service.
- Resolved customer complaints effectively, ensuring a positive experience and maintaining loyalty.
- Collaborated with team members to improve overall customer service standards within the company.
Intern
Cleveland Clinic Rehabilitation Hospital
Avon, OH
01.2022 - 08.2023
- Improved client outcomes by developing and implementing individualized service plans.
- Assisted clients in navigating community resources for optimal support and services.
- Collaborated with multidisciplinary teams to optimize client care and improve overall wellbeing.
- Maintained detailed case notes, documenting progress towards goals and critical incidents for accurate reporting.
- Developed strong rapport with clients by establishing trust and maintaining open lines of communication throughout the internship experience.
Team Member
Swings-n-Things Fun Park
Olmsted Falls, OH
04.2020 - 02.2022
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
Education
Master of Social Work - Social Work
Cleveland State University
Cleveland, OH05.2024
Bachelor of Social Work - Social Work
Cleveland State University
Cleveland, OH08.2023
Associate of Arts - Social Sciences
Lorain County Community College
Elyria, OH05.2022
High School Diploma -
Midview High School
Grafton, OH05.2020
Skills
- Active listening
- Critical thinking
- Time management
- Team collaboration
- Organizational Abilities
- Self-Motivation and Initiative
Certification
- Licensed Social Worker (BSW) - January 2024
Timeline
Intern
Medina County Job And Family Services
09.2023 - Current
Intern
Cleveland Clinic Rehabilitation Hospital
01.2022 - 08.2023
Customer Service Attendant
AVI Foodsystems
11.2021 - Current
Team Member
Swings-n-Things Fun Park
04.2020 - 02.2022
Master of Social Work - Social Work
Cleveland State University
Bachelor of Social Work - Social Work
Cleveland State University
Associate of Arts - Social Sciences
Lorain County Community College
High School Diploma -
Midview High School