Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Meghan Oleary

Ferndale,MI

Summary

Nationally certified Pharmacy Technician with over 14 years of experience in retail and pharmacy environments for the nations largest drug store chain. Proven expertise in medication dispensing, inventory management, and patient care. Strong focus on team building, leadership, collaboration and achieving results. Known for problem-solving abilities and maintaining high standards in a fast-paced environment.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Lead Certified Pharmacy Technician/Immunization Specialist

CVS Pharmacy
04.2020 - Current
  • Supervised 12-16 pharmacy technicians and coordinated day-to-day workflow assignments.
  • Conducted interviews, onboarding and training of all new pharmacy hires, ensuring they are well prepared and aligned with company protocols.
  • Designed weekly work schedules for staff by planning and designating shifts based on colleague availabilities and fluctuating hour demands
  • Safely administered over 5000 vaccinations, providing education to customers on vaccines, dosage, indications, precautions, and potential side effects.
  • Mentored new immunizing technicians on proper vaccine handling techniques, storage requirements, and administration procedures.
  • Maintained and updated patient records, prescription information and patient data in accordance with HIPAA regulations.
  • Expanded patient access to medications through effective insurance claim processing and resolution of billing issues.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Optimized inventory management, regularly reviewing stock levels and placing timely orders to prevent shortages or overstocking issues.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Maintained safe and sterile environment for optimum patient safety.

Operations Manager

CVS Pharmacy
03.2014 - 04.2020
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and challenging customers.
  • Optimized inventory management with regular audits, forecasting demands, and adjusting orders accordingly.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
  • Optimized store displays and appearance via strategic merchandising.
  • Improved store security by implementing comprehensive loss prevention programs and strategies.

Shift Supervisor

CVS Pharmacy
05.2010 - 03.2014
  • Completed store opening and closing procedures and balanced tills.
  • Responded to and resolved customer questions and concerns.
  • Enhanced store appearance with regular maintenance, cleaning, and organization of merchandise areas.
  • Helped store management meet standards of service and quality in daily operations.

Education

- Marketing Research

Columbia College Chicago
Chicago, IL

Skills

  • Team leadership
  • Staff development
  • Confidentiality and HIPAA
  • Pharmacy operations management
  • Staff scheduling
  • Pharmacy and patient records management
  • Drug inventory management
  • Manual medication dispensing
  • Insurance knowledge
  • Pharmaceutical calculations
  • Immunization administration
  • Multitasking
  • 15 Years in customer service

Certification

  • Certified Pharmacy Technician (CPhT) - Pharmacy Technician Certification Board (PTCB).
  • Immunization Administration for Pharmacy Technicians - American Pharmacist Association, 2021

Timeline

Lead Certified Pharmacy Technician/Immunization Specialist

CVS Pharmacy
04.2020 - Current

Operations Manager

CVS Pharmacy
03.2014 - 04.2020

Shift Supervisor

CVS Pharmacy
05.2010 - 03.2014

- Marketing Research

Columbia College Chicago

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Meghan Oleary