Summary
Overview
Work History
Education
Skills
Timeline
Generic

Meghan Owen

Reno,NV

Summary

Professional with background in Human Resources, prepared for this role. Expertise in recruitment, employee relations, and policy implementation. Strong focus on team collaboration and achieving results. Reliable and adaptable, skilled in conflict resolution, talent acquisition, and performance management.

Overview

15
15
years of professional experience

Work History

HR Specialist II

Arrow Electronics
07.2023 - Current
  • Ensured compliance with federal, state, and local labor laws through regular audits and policy updates.
  • Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
  • Led open enrollment periods for health insurance coverage options, assisting employees in making informed decisions regarding their benefits selections.
  • Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
  • Assisted employees in resolving conflicts through mediation services, leading to improved working relationships among team members.
  • Resolved employee disputes with empathy and professionalism, maintaining harmonious work environment.
  • Enhanced internal communication strategies, resulting in improved information flow across departments.
  • Conducted comprehensive training sessions, equipping staff with necessary skills for optimal performance.
  • Enhanced employee satisfaction by implementing regular feedback mechanisms and addressing concerns promptly.
  • Facilitated smooth onboarding experiences for new hires, ensuring they felt welcomed and well-informed.
  • Collaborated with managers to identify and address employee relations issues.
  • Assisted employees through the workplace accommodation process as well as the Leave of Absence process.
  • Organize and execute onsite events such as volunteer events and flu shot clinics.

General Manager

Cambridge Spa Group
01.2021 - 07.2023
  • Managed budget implementations, employee reviews, training, schedules and salary negotiations.
  • Maximized efficiency by coaching and mentoring personnel on management principles, company procedures and technology systems.
  • Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
  • Reduced corporate risk by managing shrink processes and controlling inventory levels.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Assessed reports to evaluate performance, develop targeted improvements and implement changes.
  • Reviewed shift reports to understand current numbers and trends.

Payroll Analyst 1

Arrow Electronics
07.2021 - 01.2022
  • Calculated payroll deductions by accurately using Kronos and processed payroll to meet preset requirements.
  • Verified and submitted timekeeping information for accurate and efficient payroll processing.
  • Performed calculations in overtime, vacation and sick hours to provide accurate data to payroll processing database.
  • Offered payroll-related subject matter expertise to management and employees to resolve payroll discrepancies.
  • Managed payroll data entry and processing for approximately 1,000 employees to comply with predetermined company guidelines.
  • Uploaded time records into Kronos and made adjustments to create accurate database for payroll processing functions.
  • Investigated payroll variances and employee claims to resolve discrepancies and balance financial records.
  • Reviewed time records for approximately 1,000 employees to verify accuracy of information.
  • Monitored compliance with generally accepted accounting principles and company procedures.

Store Manager and District Talent Scout

Torrid LLC
06.2014 - 07.2021
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
  • Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
  • Managed 15 associates and managers successfully in fast-paced environment through proactive communication and positive feedback.
  • Approved regular payroll submissions for 15 employees within Kronos.
  • Kept inventories accurate with daily cycle counts and weekly audits to identify and resolve variances.
  • Developed new store location from ground up by hiring and training efficient team.
  • Rotated stock to achieve optimum appeal and minimize shrinkage.
  • Completed all point of sale opening and closing procedures, including counting contents of cash register.
  • Recruited, interviewed and hired staff members who brought talent, enthusiasm and experience to skilled team of support managers and associates.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.

Store Manager and Base Manager

Motherhood Maternity
10.2013 - 06.2014
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
  • Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
  • Supervised guests at front counter, answering questions regarding products.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Completed all point of sale opening and closing procedures, including counting contents of cash register.
  • Recruited, interviewed and hired staff members who brought talent, enthusiasm and experience to skilled team of support managers and associates.

Acting Store Manager

Bath And Body Works, Limited Brands
10.2010 - 10.2013
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Eased team transitions and new employee orientation through effective training and development.
  • Developed and implemented high-quality work environment as measured through employee satisfaction ratings.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Assisted in recruiting, hiring and training of team members.
  • Directed HR operations, including strategic workforce planning, goal cascading, performance management, staffing and benefits administration.
  • Interviewed and hired strong candidates for team openings,using job boards and social media to find applicants.
  • Directed management meetings to enhance collaboration and maintain culture based on trust and group problem-solving.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Trained new employees on proper protocols and customer service standards.
  • Quickly and accurately counted drawers at start and end of each shift.

Education

Associate of Arts - General

TMCC
Reno, NV

High School Diploma -

Portola Junior/Senior High School
Portola, CA
05.2005

Skills

  • Relationship building and management
  • Maximizing Profitability
  • Schedule Management
  • Performance reviews
  • HR policies and procedures
  • Training development
  • Recruiting
  • Diversity and inclusion
  • Employee relations
  • Onboarding and orientation
  • Employee surveys
  • Risk management
  • Manager coaching and training
  • Microsoft office
  • Conflict resolution
  • Confidentiality requirements
  • Payroll and budgeting
  • Customer Complaint Resolution
  • Computer proficiency
  • Detail-oriented

Timeline

HR Specialist II

Arrow Electronics
07.2023 - Current

Payroll Analyst 1

Arrow Electronics
07.2021 - 01.2022

General Manager

Cambridge Spa Group
01.2021 - 07.2023

Store Manager and District Talent Scout

Torrid LLC
06.2014 - 07.2021

Store Manager and Base Manager

Motherhood Maternity
10.2013 - 06.2014

Acting Store Manager

Bath And Body Works, Limited Brands
10.2010 - 10.2013

Associate of Arts - General

TMCC

High School Diploma -

Portola Junior/Senior High School

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