Meghan Palmer
Montague,MA
Summary
Nursing professional with extensive experience at Charlene Manor, excelling in optimizing patient care through effective medication monitoring and behavioral management. Committed to fostering a collaborative environment, enhancing employee engagement, and ensuring compliance with healthcare regulations for improved patient outcomes.
Overview
2026
2026
years of professional experience
Work History
Unit Manager
Charlene Manor
- Evaluated employee performance regularly for professional growth opportunities, accountability measures, and feedback-driven improvement strategies.
- Ensured compliance with regulations and standards through regular audits, staff education, and policy updates.
- Resolved conflicts among team members quickly to maintain a positive working environment conducive for continued excellence in patient care.
- Oversaw RNs, LPNs, nursing aides, and support staff
- Addressed clinical issues promptly to reduce risks associated with patient care or operational inefficiencies in the unit.
- Mentored new hires during orientation periods for seamless integration into the team while maintaining high-quality patient care standards.
- Assisted in development and implementation of policies, procedures, and regulations for unit operations.
- Developed strong working relationships with physicians, nurses, therapists, and ancillary staff for cohesive unit functioning.
- Facilitated interdepartmental collaboration through effective communication and coordination of patient care plans.
- Maintained adequate stock of medications, supplies and equipment to meet patient needs.
- Optimized staffing levels by monitoring unit needs and making data-driven adjustments to scheduling as necessary.
- Promoted a culture of safety within the unit by enforcing strict adherence to protocols, guidelines, and infection control measures.
- Handled complaints from patients and families and immediately took steps for quick resolution and to prevent reoccurrence.
- Streamlined daily operations for increased productivity by delegating tasks and supervising nursing staff.
LPN
Supervisory
- Utilized time management skills to prioritize tasks effectively, allowing for efficient completion of daily responsibilities.
- Maintained accurate documentation of all relevant clinical data, ensuring compliance with regulatory standards
- Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels and patient vital signs as well as monitoring lab values with updates to provider
- Assisted with admissions, appointments, transfers, and discharges.
- Performed wound care treatments promoting healing and preventing complications.
- Adhered to treatment plan instructions when administering medications and treatments to patients.
- Improved patient outcomes by providing high-quality nursing care and closely monitoring vital signs.
- Cared for wounds, provided treatments, and assisted with procedures.
- Reduced medication errors by accurately administering medications and diligently verifying patient information.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Performed routine evaluations of each patient's status, needs, and preferences.
LPN
Perdiem
LPN Charge Nurse
Charlene Manor
10.2023 - Current
- Assessed patients' vital signs and pain
- Delegated tasks effectively, optimizing staff productivity and maintaining a well-organized nursing unit.
- Assembled and used equipment such as catheters, oxygen supplies, bladder scanning, iv therapy to effectively manage patient care.
- Utilized critical thinking skills to make sound clinical decisions in high-pressure situations, minimizing risks and ensuring patient safety.
- Analyzed patient assessments and laboratory data to bring any issues to attention of physicians.
- Served as charge nurse, caring for patients with illness and or dementia on memory care unit and long term care units
- Provided compassionate end-of-life care, supporting patients and their families through difficult times.
- Documented vitals and medical histories in patient charts when assessing patients and communicated patient information to physicians and other nurses for care continuity.
- Promoted continuity of care by thoroughly documenting shift-to-shift communication in nursing reports.
- Promoted patient independence by teaching self-care skills and explaining conditions and medications.
- Developed strong relationships with patients'' families, keeping them informed of progress reports and collaborating on decisions regarding their loved ones'' healthcare plans.
- Maintained accurate medical records in accordance with established protocols, ensuring confidentiality of sensitive information at all times.
- Delivered direct quality care to patients by evaluating medical conditions and managing and assessing patients
Overnight Triage Nurse
North Field Mount Hermon School
05.2014 - 09.2020
- Counseled patients via telephone according to established guidelines and protocols, advising on provider-established plans of care.
- Maintained accurate patient records, ensuring thorough documentation of triage assessments and treatment plans.
- Developed strong rapport with patients through active listening skills, empathetic communication, and genuine concern for their wellbeing.
- Obtained case history and gathered triage information to determine appropriate avenue for care.
- Enhanced patient satisfaction by efficiently prioritizing and addressing urgent medical concerns in a timely manner.
- Maintained a calm and professional demeanor during high-stress situations, effectively managing patient expectations and alleviating concerns.
- Scheduled appointments for patients not requiring emergency services but needing examination from provider and consulting directly with provider.
- Performed additional clinic and non-triage nurse duties such as instructing patients in general and specific medical care and health issues and administering or dispensing medication and injections as well and wound care.
MDS Coordinator & Supervisor
Buckley Healthcare
08.2006 - 07.2014
- Set schedules for staff to start and complete MDS assessments and care plan meetings.
- Ensured timely completion of all MDS assessments, maintaining full compliance with federal and state regulations.
- Maintained up-to-date knowledge on CMS guidelines and changes to ensure accuracy in reporting and reimbursement processes.
- Assessed electronic medical record for required documentation to support MDS coding.
- Collaborated with nursing staff to provide accurate and timely clinical assessments for each resident.
- Enhanced patient care quality by implementing comprehensive MDS assessments and care plans.
- Collaborated closely with therapy departments to accurately capture rehabilitation needs within MDS documentation, supporting appropriate resource allocation for residents'' needs.
- Verified prompt and accurate completion of MDS activities for billing.
- Provided ongoing education for nursing staff regarding MDS best practices, contributing to a knowledgeable and skilled workforce.
- Monitored changing regulations related to RAI/MDS requirements, keeping staff informed of changes,
- Implemented interdisciplinary meetings focused on individualized care plan development, resulting in more targeted interventions and improved resident outcomes
- Reduced errors in data collection by streamlining the MDS process and improving communication among interdisciplinary teams.
Education
Certificate - LPN Nursing
Greenfield Community College
Greenfield, MA09.2006
Associates - Travel And Tourism
Champlain College
Burlington, VT05.1992
Diploma - College Prep
Greenfield High School
Greenfield, MA05.1990
Skills
- Infection control
- Nurse scheduling
- Behavioral management
- Medication monitoring
- Documentation review
- Quality control
- Staff training
- Safety enforcement
- Staff scheduling
- Records management
- Healthcare facility management
- Medical records management
- Pain control
- Report preparation
- Assignment delegation
- Treatment delivery
- Employee engagement
- Medication dispensing
Mother of two children and married for 30 years
One child is transgender and a type one diabetic and the other is a gay male. My husband Jeffrey is my best friend and co-parent. We have been married 30+ years. I live close to my parents and am active in their lives as they age.
Timeline
LPN Charge Nurse
Charlene Manor
10.2023 - Current
Overnight Triage Nurse
North Field Mount Hermon School
05.2014 - 09.2020
MDS Coordinator & Supervisor
Buckley Healthcare
08.2006 - 07.2014
Unit Manager
Charlene Manor
LPN
Supervisory
LPN
Perdiem
Certificate - LPN Nursing
Greenfield Community College
Associates - Travel And Tourism
Champlain College
Diploma - College Prep
Greenfield High School
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