Assistant Director The Salvation Army Social Services
Kingston, New York
06.2015 - 06.2020
Developed and managed a team of 25 employees to ensure efficient operations of the organization.
Implemented policies and procedures to ensure compliance with federal, state and local laws.
Monitored staff performance, provided feedback and conducted annual reviews.
Managed daily workflow of personnel by assigning tasks, tracking progress and providing assistance when needed.
Developed protocols for handling confidential information within the organization.
Ensured compliance with safety regulations among all personnel.
Negotiated contracts with vendors for services rendered or products purchased.
Oversaw employee relations issues such as grievances, disciplinary actions and terminations.
Generated billing reports to meet strict deadlines.
Implemented billing procedures, audited and reconciled accounts and recorded transactions.
Provided support in the recruitment and training of new staff members.
Prepared reports and presentations for executive leadership review.
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