Meghan Phillips
Augusta,Georgia
Summary
Energetic client service expert with outstanding interpersonal skills, adept in data analysis, event coordination, and diverse service roles, combining a social science background with proficiency in hospitality and public service.
Overview
12
12
years of professional experience
Work History
Graduate Assistant
Augusta University
Augusta, Georgia
2023 - Current
- Assist in administrative duties in JSAC event planning and coordinating
- Assist in scheduling with the JSAC Student Life and Engagement coordinators
- Writing and revising JSAC student employee policies and procedures
Server
Bonefish Grille
Augusta, Georgia
2021 - Current
- Enhancing customer satisfaction by promptly attending to their needs and providing personalized service
- Increasing sales with upselling techniques and thorough knowledge of menu items, specials, and promotions
Bartender & Server
Arsenal Taproom
Augusta, Georgia
2020 - 2022
- Pursuing proficient craft beer and bourbon knowledge
- Communicating with guests about upcoming beers and spirits
Server
Bees Knees & The Hive
Augusta, Georgia
2017 - 2017
- Recommending beverage pairings and daily features while asserting a mastery of alcoholic beverage principles
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Server
Olive Garden Italian Kitchen
Augusta, Georgia
2014 - 2016
- Engaging with customers to accommodate taste preferences
- Describing and recommending spirit and wine selections specific to guests' meals
Sales Associate
SalonCentric
Augusta, Georgia
2012 - 2014
- Demonstrating techniques, operation, and care of merchandise to licensed professional hair stylists
- Utilizing bookkeeping software to monitor financial records and inventory
- Addressing knowledge of promotions, policies regarding payment, exchanges, and security and theft risks
- Enacting product planograms, arrange merchandise displays
Education
Master of Public Administration - Criminal Justice
Augusta University
Augusta, GA12.2024
Bachelor of Arts - Sociology
Augusta University
Augusta, GA12.2022
Real Estate License - Real Estate
Georgia Academy of Real Estate
Augusta, GA08.2018
Evans High School
Evans, GASkills
- Faculty Collaboration
- Administrative Support
- Event Planning
- Data Evaluation
- Project Support
- Academic Research
- Event Coordination
- Schedule Coordination
- Presentation Development
- Operations Support
- Event Organization
Timeline
Graduate Assistant
Augusta University
2023 - Current
Server
Bonefish Grille
2021 - Current
Bartender & Server
Arsenal Taproom
2020 - 2022
Server
Bees Knees & The Hive
2017 - 2017
Server
Olive Garden Italian Kitchen
2014 - 2016
Sales Associate
SalonCentric
2012 - 2014
Master of Public Administration - Criminal Justice
Augusta University
Bachelor of Arts - Sociology
Augusta University
Real Estate License - Real Estate
Georgia Academy of Real Estate
Evans High School
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