Meghan Pohl
Randolph,MA
Summary
Adaptable leader with a strong background in office management and customer service. Known for optimizing processes and facilitating effective communication across departments to ensure timely project delivery and improved client satisfaction.
Experienced with equine care, overseeing daily operations to ensure optimal health and productivity. Utilizes effective management techniques to coordinate staff and maintain facilities efficiently. Track record of implementing best practices in veterinary care, feeding routines, and barn maintenance.
Overview
18
18
years of professional experience
Work History
Office Manager
Pohl's Landscaping
09.2010 - Current
- Streamlined office operations, enhancing workflow efficiency across departments.
- Managed vendor relationships to ensure timely delivery of landscaping supplies.
- Coordinated scheduling for staff and project timelines, optimizing resource allocation.
- Achieved timely project delivery through effective scheduling and precise estimation of work requirements. Enhanced team productivity by streamlining processes and fostering collaboration among stakeholders. Delivered consistent results by maintaining focus on project goals and timelines.
- Responded to phone calls, providing information and resolving issues to enhance client relations.
- Processed and documented billing statements for accuracy and compliance.
- Facilitated business banking operations, including deposit management and transaction processing.
Health Unit Coordinator Critical Care Unit
South Shore Hospital
03.2023 - 07.2023
- Coordinated patient admissions, transfers, and discharges to ensure seamless workflow.
- Managed electronic health record updates for accuracy and compliance with hospital policies.
- Facilitated communication between healthcare teams to enhance patient care and operational efficiency.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Enhanced communication between medical staff by promptly answering phone calls, relaying messages, and responding to inquiries.
- Assisted nursing staff with daily tasks, contributing to a well-organized and efficient unit environment.
- Assembled and maintained patient medical records and other documents related to patient care.
- Assisted with processing patient admissions, transfers and discharges.
- Ensured patient safety through strict adherence to HIPAA regulations and maintaining confidentiality of sensitive information.
Patient Access Coordinator
South Shore Health
01.2021 - 08.2021
- Coordinated patient registration processes to enhance efficiency and reduce wait times.
- Managed insurance verification procedures to ensure accuracy and compliance with regulations.
- Facilitated communication between departments to streamline patient access and improve service delivery.
- Achieved seamless appointment management through effective scheduling practices. Enhanced client satisfaction by organizing new appointments efficiently. Improved follow-up processes to maintain strong client relationships.
Driver
First Call Medical Transportation
05.2014 - 04.2018
- Facilitated transportation of individuals with physical and mental disabilities to day programs.
- Facilitated safe and punctual transport of children to enhance access to early intervention services.
- Ensured safe and secure transport of wheelchair-bound individuals.
- Ensured vehicle cleanliness and conducted routine inspections to uphold safety compliance standards.
- Facilitated transport for passengers with mobility challenges by providing essential support.
- Communicated effectively with dispatch to optimize route efficiency and minimize delays.
Barn Hand
Country Road Stables
08.2017 - 11.2017
- Assisted in daily feeding and care of horses, ensuring optimal health and well-being.
- Maintained cleanliness and organization of stables, enhancing safety and efficiency.
- Monitored horse behavior and health, reporting any concerns to management promptly.
- Operated various farm equipment for maintenance tasks, improving operational workflow.
Barn Manager
Blazing Saddles Equestrian Center
04.2012 - 08.2017
- Oversaw daily barn operations, ensuring safe and efficient care for over 40 horses.
- Facilitated regular veterinary, farrier, and chiropractic services to ensure optimal health and well-being of horses and farm animals.
- Coordinated birthday parties, weddings, and trail rides to ensure smooth execution of events. Organized logistics and schedules to support event planning. Assisted in managing vendor relationships for successful event outcomes.
- Developed and implemented coordinated work schedules to ensure operational efficiency.
- Conducted first aid procedures for all farm animals, addressing injuries and health concerns promptly.
- Oversaw cleaning and maintenance of 40 stalls and paddocks to ensure optimal animal welfare.
- Transported horses to off-site birthday parties and wedding events.
- Operated machinery efficiently to support farm operations.
Assiatant Manager and Trainer
Windhorse Farm
06.2008 - 03.2014
- Coordinated daily operations of barn management, ensuring optimal care for horses and facility upkeep.
- Supervised staff in feeding, grooming, and exercise routines, promoting animal welfare and efficiency.
- Developed training programs for new employees, enhancing team skills and operational knowledge.
- Implemented safety protocols to maintain a secure environment for staff and animals alike.
- Streamlined scheduling processes for lessons and events, optimizing resource allocation and client satisfaction.
- Utilized a holistic approach to educate new students, fostering a supportive learning environment.
- Utilized natural techniques to enhance horse training and promote overall welfare.
Education
Graduate Certificate - CNA & HHA
K & K Healthcare
Brockton Ma10-2020
High School Diploma -
North Quincy High School
Quincy Ma06-2011
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Customer relations
- Clear oral/written communication
- Billing
- Scheduling and calendar management
- Administrative support
- Stable management
- Horse training
- Animal first aid
- Animal health monitoring
- Assisting veterinarian
- Assisting farrier
- Veterinary treatments
- Healthcare management
- Healthcare system navigation
- Healthcare documentation expertise
- New admissions
- Scheduling management
- Appointment scheduling
Timeline
Health Unit Coordinator Critical Care Unit
South Shore Hospital
03.2023 - 07.2023
Patient Access Coordinator
South Shore Health
01.2021 - 08.2021
Barn Hand
Country Road Stables
08.2017 - 11.2017
Driver
First Call Medical Transportation
05.2014 - 04.2018
Barn Manager
Blazing Saddles Equestrian Center
04.2012 - 08.2017
Office Manager
Pohl's Landscaping
09.2010 - Current
Assiatant Manager and Trainer
Windhorse Farm
06.2008 - 03.2014
Graduate Certificate - CNA & HHA
K & K Healthcare
High School Diploma -
North Quincy High School