Meghan Potash
Moorestown
Summary
Motivated and reliable customer service professional with experience at Starbucks and Rita’s, skilled in cash handling, customer engagement, and teamwork. Proven ability to create positive customer experiences while maintaining efficiency in fast-paced environments. Recognized for contributing to a supportive workplace culture, strong communication skills, and a commitment to continuous personal and professional growth. Dedicated to delivering excellent service and supporting team success.
Overview
3
3
years of professional experience
Work History
Counter Service
Rita’s Water Ice
Mount Laurel, NJ
02.2024 - Current
- Exceeded customer expectations by consistently delivering exceptional counter service, contributing to a positive reputation for the establishment.
- Trained new employees on company policies, procedures, and best practices for exceptional counter service performance.
- Continuously sought opportunities for personal growth and development within the role, attending training sessions and seeking feedback from supervisors to advance career as a Counter Service Officer.
- Mentored new team members on best practices for exceptional counter service, promoting a culture of continuous improvement.
Sales Associate
Rally House
Mount Laurel, NJ
10.2024 - 02.2025
- Resolved customer inquiries and complaints promptly, fostering positive relationships and repeat business.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
Barista
Starbucks
Mount Laurel, NJ
04.2023 - 10.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Education
High School Diploma -
Moorestown High School
Moorestown, NJ06-2025
Skills
- Friendly and outgoing
- Team Player
- Cash Handling
- Opening and closing duties
- Foodservice experience
Timeline
Sales Associate
Rally House
10.2024 - 02.2025
Counter Service
Rita’s Water Ice
02.2024 - Current
Barista
Starbucks
04.2023 - 10.2023
High School Diploma -
Moorestown High School