Meghan Pow
Reno,NV
Summary
Motivated, outgoing, and creative healthcare professional with a strong background in patient care coordination and small business marketing. Known for reliability, effective problem-solving, and excellent interpersonal skills.
Overview
5
5
years of professional experience
Work History
Marketing Assistant
White Pine Family Dental
04.2025 - Current
- Coordinate marketing campaigns within the community and through social media.
- Assisted in market research initiatives.
- Collaborate with team leads to execute promotional and patient centered community events.
- Trained staff on marketing tools and best practices for effective execution.
- Created marketing materials such as brochures, flyers, email campaigns, and social media posts.
- Partnered with other local business through community engagement and networking to increase patient reach.
Treatment Coordinator
White Pine Family Dental
Reno, NV
04.2025 - Current
- Facilitated communication between patients and dental staff to ensure clarity regarding treatment options.
- Collaborated with healthcare professionals to develop individualized care plans, addressing unique patient needs and goals.
- Served as a reliable point-of-contact for both patients and healthcare providers, facilitating effective communication channels during care coordination.
- Communicated effectively with patients regarding treatment plans, fostering trust and understanding of procedures.
- Educated patients on pre-visit preparations and post-treatment care instructions for improved outcomes.
- Enhanced treatment outcomes for patients through thorough follow-ups and ongoing support.
- Provided empathetic support to patients during difficult moments, demonstrating compassion and understanding in challenging situations.
- Developed strong relationships with community partners to facilitate access to additional resources for comprehensive patient care planning needs beyond clinical settings.
- Identified opportunities for process improvement within the coordination process resulting in increased efficiencies.
- Created marketing materials such as brochures and product sheets.
- Streamlined marketing processes, optimizing efficiency through the use of project management tools and software.
- Maximized event attendance with thorough planning, promotion, and logistics support for patient centered events
- Organized and executed promotional events to strengthen community relations and company awareness
- Collaborated with cross-functional teams to develop and implement marketing strategies.
Treatment Coordinator
Sala Family Dentistry
Reno, NV
04.2022 - 04.2025
- Educated patients on treatment plans and financial responsibilities, fostering informed decision-making.
- Implemented follow-up procedures to ensure patient satisfaction and adherence to treatment schedules.
- Maintained detailed records of patient treatments, ensuring accurate billing and efficient followups.
- Provided exceptional customer service to create a welcoming atmosphere for patients and their families.
- Presented financial arrangements clearly to patients, enabling informed decisions about payment options and timelines.
- Organized daily huddles with dental team members to review schedules, discuss potential challenges, and prepare for success throughout the day.
Small Business Owner
Self Employed
Reno, NV
03.2020 - 04.2022
- Developed and implemented marketing strategies to increase customer engagement and brand awareness.
- Coordinated community outreach programs to boost local visibility and attract new clients.
- Leveraged social media platforms for promotional campaigns, driving increased traffic to the business website.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
Education
Psychology
Truckee Meadows Community College
Reno, NV01-2026
Associate of Arts - Biblical Studies
Grace College of Divinity
Fayetteville, NC05-2016
General Studies
Fayetteville Technical Community College
Fayetteville, NCHigh School Diploma -
Terry Sanford High School
Fayetteville, NC01-2010
Skills
- Patient care
- Proficient in Microsoft Office
- Creative problem solving
- Caring and empathetic
- Relationship building
- Organization, prioritizing, and multi-tasking
- Team collaboration
- Customer service
Timeline
Marketing Assistant
White Pine Family Dental
04.2025 - Current
Treatment Coordinator
White Pine Family Dental
04.2025 - Current
Treatment Coordinator
Sala Family Dentistry
04.2022 - 04.2025
Small Business Owner
Self Employed
03.2020 - 04.2022
Psychology
Truckee Meadows Community College
Associate of Arts - Biblical Studies
Grace College of Divinity
General Studies
Fayetteville Technical Community College
High School Diploma -
Terry Sanford High School