MEGHAN PROCTOR
District Heights
Summary
A customer-service oriented professional with over nine years of experience working with children and in office settings, performing a variety of tasks from childcare, customer relations, bookkeeping, inventory management, calendar management, employee training, and contract fulfillment. Eager to return to the workforce in a fast-paced environment that utilizes my skills and talents while focusing on the tenets of life-long learning and employee advancement opportunities.
Security professional prepared to bring high standards and reliable service to team. Proven track record in maintaining secure environments and responding efficiently to potential threats. Known for team collaboration and flexibility in adapting to changing needs. Expert in access control and incident reporting.
Overview
12
12
years of professional experience
Work History
Unarmed Security Officer
Distinguished Private Protection Services (DPPS)
04.2020 - Current
- Completed full building and grounds patrols to spot and investigate concerns.
- Directed guests around building and answered accessibility questions.
- Contributed to a positive work environment through excellent teamwork and collaboration with colleagues.
- Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
- Prevented theft and vandalism by maintaining a visible presence and closely monitoring surveillance cameras.
- Enhanced safety by conducting thorough and regular patrols of the premises.
- Prevented crimes by immediately reporting all unusual, unauthorized, and illegal activity on premises.
- Responded quickly to incidents and assessed active situations for security concerns.
- Patrolled parking lots and garages to determine security of vehicles and property.
- Consistently maintained compliance with all site-specific guidelines, regulations, policies, procedures while carrying out duties as an Unarmed Security Officer.
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
- Provided exceptional customer service to clients, addressing concerns and providing appropriate solutions.
Front Office Manager
G&S Auto Center
01.2017 - 01.2022
- Supported online and in-person customer service inquires and addressed client concerns and complaints
- Completed inventory management and online ordering, as well as generated shrinkage reports
- Maintained online social media presence on promotions
- Completed bookkeeping processes and prepared bank deposits
- Led employee training on new product information
- Served as a liaison between senior-level management, employees, and clients
Childcare Provider
College Nannies and Tutors
01.2013 - 01.2017
- Developed and implemented childcare provider policies
- Utilized online calendars and scheduling tools to organize appointments and activities
- Ensured safe transportation for children
- Implemented health procedures for children
- Provided detailed reports and updates for parents
Administrative Clerk I
Montgomery County Recreation Therapeutics
01.2013 - 01.2016
- Managed accounts payable and receivable, as well developed purchase orders and bank deposits
- Developed employee schedules and completed payroll functions
- Onboarded, trained, and supervised camp counselor teams
- Conducted observations to evaluate employee performance
- Organized off-campus trips and transportation services
- Maintained office equipment and generated maintenance and work orders
- Organized and implemented support plans for clients with specific health and/or social-emotional needs
Education
High School -
James Hubert Blake High School
Silver Spring, Maryland06.2013
Skills
- Ability to type 45 WPM
- Proficient in Microsoft (Word, Excel, PowerPoint, Outlook)
- Proficient in Google (Docs, Sheets, Slides, Forms)
- Emergency management procedure implementation
- Bookkeeping and financial record maintenance
- Inventory control and online ordering
- Calendar management
- Scheduling and payroll management
- New employee trainer
- Customer-service skills focusing on problem resolution
- Highly effective communication in oral and written formats
- Ability to multi-task and work in a high-volume environment
- Team oriented approach
- Incident reporting
- Property patrol
- Maintaining order
- Traffic control
- Security equipment operation
- Facility security
- Crowd control
- Parking enforcement
- Entrance monitoring
Timeline
Unarmed Security Officer
Distinguished Private Protection Services (DPPS)
04.2020 - Current
Front Office Manager
G&S Auto Center
01.2017 - 01.2022
Childcare Provider
College Nannies and Tutors
01.2013 - 01.2017
Administrative Clerk I
Montgomery County Recreation Therapeutics
01.2013 - 01.2016
High School -
James Hubert Blake High School
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