Meghan Simmons
Mineral,VA
Summary
Dynamic professional with experience as a Medical Receptionist at UVA Health, excelling in front desk operations and appointment scheduling. Recognized for exceptional customer service and adept at maintaining accurate patient records. Proven ability to streamline processes and enhance clinic workflow while collaborating effectively with medical staff.
Overview
4
4
years of professional experience
Work History
Medical Receptionist
UVA Health
11.2023 - 08.2025
- Managed patient scheduling and appointment coordination to optimize clinic workflow.
- Provided exceptional customer service while addressing patient inquiries and concerns.
- Maintained accurate patient records using electronic health record (EHR) systems.
- Collaborated with medical staff to ensure seamless communication regarding patient needs.
Manager
McDonald's
10.2021 - 11.2023
- Supervised daily operations, ensuring compliance with health and safety standards.
- Trained staff on customer service protocols and operational procedures.
- Streamlined inventory management processes to reduce waste and enhance efficiency.
- Developed staff schedules to optimize labor costs while maintaining service quality.
Education
High School Diploma -
Glen Allen Highschool
Glen Allen, VASkills
- Front desk operations
- Telephone etiquette
- Appointment scheduling
- Medical terminology
- Customer service
- Team leadership
- Time management
- Decision-making
Timeline
Medical Receptionist
UVA Health
11.2023 - 08.2025
Manager
McDonald's
10.2021 - 11.2023
High School Diploma -
Glen Allen Highschool