Meghan Smith
Summary
Seasoned nursing professional offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader.
Overview
12
12
years of professional experience
Work History
Triage RN
MAINE DARTMOUTH GERIATRIC MEDICINE
2023.07 - Current
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Developed strong relationships with patients'' families, providing emotional support while addressing concerns or questions about care plans.
- Educated patients on disease management and self-care techniques, promoting lifestyle changes for improved health.
- Served as a liaison between physicians and patients'' families to facilitate clear communication regarding treatment options and progress updates.
- Managed patient caseloads effectively, ensuring timely interventions and thorough follow-ups to mitigate potential complications.
- Streamlined documentation processes to ensure accurate record-keeping and compliance with regulatory standards.
- Educated family members and caregivers on patient care instructions.
- Evaluated patient histories, complaints, and current symptoms.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
Executive Director
Healthy Living At Home
2020.10 - 2022.05
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Oversaw financial management, ensuring fiscal responsibility and long-term sustainability for the organization.
- Guided staff through periods of organizational change, maintaining morale and engagement during transitions.
- Forge strong relationships with board members, providing regular updates on organizational progress and soliciting their expertise when needed.
- Monitored compliance with laws and regulations to protect organization from legal liabilities and penalties.
- Managed a diverse team of professionals, fostering a collaborative work environment for increased productivity.
- Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
- Promoted a culture of continuous improvement by encouraging professional development opportunities for staff members.
- Negotiated contracts with vendors, securing favorable terms while adhering to budgetary constraints.
- Represented organization to local public by giving presentations and speeches and participating in community events.
- Exercised appropriate cost control to meet budget restrictions and maximize profitability.
- Drove strategic improvements to enhance operational and organizational efficiencies.
- Built and maintained strong company teams by hiring and training qualified staff to create positive and productive work environments.
- Evaluated program outcomes using data-driven metrics, identifying areas for improvement and implementing targeted interventions.
- Streamlined operations and reduced costs with implementation of efficient financial management systems.
- Implemented cutting-edge technologies to enhance data management and reporting capabilities.
- Led organization through significant transition period, maintaining stability and focus on strategic goals.
- Managed financial, operational and human resources to optimize business performance.
Director of Patient Care Services
Advanced Home Health & Hospice
2014.12 - 2020.10
- Oversaw recruitment, hiring, and onboarding processes for new employees, ensuring a consistently high level of talent within the team.
- Participated in interdisciplinary teams for continuous improvement of hospital services, resulting in better coordination of care between departments.
- Developed and executed strategies for enhancing patient satisfaction and service excellence.
- Led initiatives aimed at reducing hospital readmissions through comprehensive discharge planning and follow-up procedures.
- Coordinated with other hospital departments to optimize scheduling efficiency while maintaining adequate staffing levels for optimal patient care delivery.
- Improved patient care quality by implementing evidence-based practices and clinical guidelines.
- Implemented innovative technology solutions to support efficient patient care delivery and data management processes.
- Managed budgets for the department, optimizing resource allocation to maximize return on investment.
- Championed patient-centered care initiatives, leading to increased patient satisfaction scores.
- Ensured compliance with healthcare regulations through diligent documentation and consistent policy enforcement.
- Mentored nursing staff in professional development, promoting a culture of lifelong learning within the department.
- Served as an advocate for patients'' rights while collaborating with families, physicians, and other stakeholders to ensure comprehensive care was provided.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
RN Case Manager
Mission Home Health
2013.02 - 2014.07
- Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
- Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
- Educated patients and families on available community resources, facilitating access to necessary support services.
- Reduced hospital readmission rates through effective case management and patient education on self-care techniques.
- Served as a key liaison between patients, families, and healthcare providers, fostering open communication and trust among all parties involved in the care process.
- Promoted adherence to treatment plans by conducting regular follow-up visits and providing ongoing support to patients.
- Advocated for patients'' rights and preferences, working diligently to align care with individual values and goals.
- Implemented evidence-based practices to improve overall clinical performance and patient outcomes.
- Conducted thorough assessments of patients'' needs, enabling more accurate diagnoses and targeted interventions.
- Educated patients and caregivers on healthcare protocols and processes.
- Mentored new nursing staff, facilitating a faster learning curve and increased overall team efficiency.
- Navigated regulatory requirements effectively, ensuring proper documentation and compliance with relevant laws and guidelines.
- Developed strong relationships with patients and their families, providing support and education on health management.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Monitored patient reactions after administering medications and IV therapies.
- OASIS documentation
- RN skills to include: PICC care, IV insertion, phlebotomy, wound vacs, wound care, Foley care, etc.
Registered Nurse
Newport County Community Mental Health Center
2012.02 - 2013.08
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Monitored patient reactions after administering medications and IV therapies.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Recorded details regarding therapies to keep patient charts updated.
- Clinical outreach in community settings
- Responsible for group leadership activities
- Responsible for client injections, oral medications and clonazepam monitoring
Registered Nurse Consultant
Promising Futures, Inc
2012.02 - 2013.07
- Nursing assessments, scheduling and coordination of bi-monthly physician visits, aid with dental/medical visits for 18 residents
- Maintained accurate records of all interactions with residents including their concerns or questions regarding their diagnosis or treatments provided.
- Conducted comprehensive health assessments to identify potential issues and develop appropriate interventions.
- Collaborated with interdisciplinary healthcare teams for optimal resident care and treatment coordination.
- Inventoried medications, supplies and equipment and distributed stock to residents.
- Evaluated resident histories, complaints, and current symptoms.
- Observed and documented resident factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
- Review staff reports related to client injury, illness and use of psychotropic medications
Education
Associate Degree in Nursing - Nursing
Arizona Western College
Yuma, AZ12.2011
Bachelor of Arts - Psychology
Salve Regina University
Newport, RI05.1999
Skills
- Basic Life Support
- Clinical judgment
- Compassion and Empathy
- Discharge Planning
- Quality Improvement
- Geriatric Care
- Medication and IV administration
- Direct Patient Care
- Patient Assessments
- Team Coordination
- Patient education and counseling
- Strong Clinical Judgment
- Precepting
- Staff Supervision
- Infection control measures
- Licensed RN
- Case Management
- EMR / EHR
- Emotional awareness
- Chronic Disease Management
- Cardiac Care
- Intravenous therapy
- Diabetes management
- Vaccine administration
- Feeding pumps understanding
- Performing EKGs
- Home Health Care
- Emotional Intelligence
- Call triaging
Timeline
Triage RN
MAINE DARTMOUTH GERIATRIC MEDICINE
2023.07 - Current
Executive Director
Healthy Living At Home
2020.10 - 2022.05
Director of Patient Care Services
Advanced Home Health & Hospice
2014.12 - 2020.10
RN Case Manager
Mission Home Health
2013.02 - 2014.07
Registered Nurse
Newport County Community Mental Health Center
2012.02 - 2013.08
Registered Nurse Consultant
Promising Futures, Inc
2012.02 - 2013.07
Associate Degree in Nursing - Nursing
Arizona Western College
Bachelor of Arts - Psychology
Salve Regina University
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