Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Overview
8
8
years of professional experience
Work History
Front Desk Associate
Zion Ponderosa
Responsible for providing quality guest service related to hotel check-in/out, reservations, and concierge services
Ensured accuracy in daily accounting procedures.
Reservation Agent
Zion Ponderosa
01.2018 - 01.2022
Managed reservation systems and facilitated bookings for guests, ensuring excellent customer service and satisfaction.
Bank Teller
Zions Bank
01.2014 - 01.2018
Provided exceptional customer service, processing transactions accurately and efficiently
Handled retail and commercial deposits, loan payments, and various account transactions.