Meghan Spillane
Houston,TX
Summary
Dedicated to securing a dynamic work environment that leverages existing skills while fostering continuous professional development. Eager to embrace expanded responsibilities that contribute to organizational success and enhance personal value. Committed to driving results and innovation through collaboration and strategic problem-solving. Passionate about creating impactful opportunities that align individual growth with company objectives.
Overview
9
9
years of professional experience
Work History
Administrative Enrollment Specialist
United Education Institute
07.2025 - 05.2026
- Receive in-bound inquiries and conduct outbound phone calls and emails to prospective students utilizing the company approved telephone guidelines and scheduling appointments averaging 60-80 daily sales calls.
- Provide prospective students with detailed information about CDL training programs, class schedules, tuition costs, financing options, and admission requirements.
- Verify eligibility requirements, including age, residency, and pre-enrollment qualifications.
- Assess prospective student’s ability to meet Federal Motor Carrier Safety Administration regulations including ability to pass a DOT physical and DOT drug screen.
- Conduct interviews and tours of the campus facilities, communicating features and benefits related to prospective student’s interest and program offerings.
- Develop and implement a plan to follow up on those who enroll to confirm they start on their scheduled start date, that all admission paperwork and requirements are completed.
- Guide applicants through the CDL enrollment process, ensuring all necessary forms and documentation are completed and submitted accurately
- Comply with applicable federal and state laws and regulations, accreditor standards, and institutional policies and procedures, including but not limited to those related to student enrollment.
- Provide employer and placement information to students and accurately record in Student Management System.
Retail Sales Associate
Texian Leathers
08.2023 - 02.2025
- Maintain consistent, accurate and inviting merchandise displays, ensuring strategic placement of products to maximize sales.
- Greet and answer customer questions, make recommendations of appropriate products, and suggest available alternatives.
- Inventory management, overseeing ordering, receiving and stocking processes to ensure product availability.
- Sourcing, quoting and ordering special order items when necessary.
Community Outreach Coordinator
Create Healthy Thrift
09.2021 - 08.2023
- Recruit, guide and mentor volunteers, promoting teamwork, accuracy and efficiency in daily operations.
- Implement best practices for merchandising to enhance visibility and appeal.
- Maintain accurate labeling and pricing, ensuring compliance with organization’s standards.
- Organize one time and ongoing promotional events, driving community engagement and sales growth.
Operations Manager
Inwood Estates Winery and Bistro
09.2019 - 08.2021
- Maintain accurate and updated demographic database for wine club members including payment information.
- Review all wine club picks ups to ensure quality control and reconcile bottle counts.
- Lead point person for all conflict resolution with customers, vendors and other employees.
- Track capacity for online reservations and cancellations in addition to general walk in traffic and tour group bookings.
- Execute and track all shipping orders through the company; print FedEx labels; ensure the correct wine is delivered.
Cosmetic Sales Manager
Estee Lauder and Clinique
10.2017 - 09.2019
- Execute all cosmetic counter’s individual and collective business plans and expectations based on market calendar and goal attainment.
- Consistently exceeding quarterly sales goals and receiving sales achievement awards for both Estee Lauder and Clinique each quarter.
- Manage total sales goals in accordance with each individual counter merchandising guidelines.
- Identify underperforming metrics and develop strategies that leverage company programs, tools, and resources to improve and grow the business.
- Maintain and expand client lists using the Client Smart System.
- Execute proper visual directives in accordance with corporate visual merchandising schematics.
Education
Bachelor of Science - Psychology
University of Houston
Houston, TX01-2012
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Pearland High School
Pearland, TX01-2006
Skills
- Data management expertise
- Customer engagement through calls
- Proficient in Microsoft Office
- Accurate CRM documentation
- Customer behavior analysis
- Ring Central
- Time management
- Effective verbal communication
Timeline
Administrative Enrollment Specialist
United Education Institute
07.2025 - 05.2026
Retail Sales Associate
Texian Leathers
08.2023 - 02.2025
Community Outreach Coordinator
Create Healthy Thrift
09.2021 - 08.2023
Operations Manager
Inwood Estates Winery and Bistro
09.2019 - 08.2021
Cosmetic Sales Manager
Estee Lauder and Clinique
10.2017 - 09.2019
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Pearland High School
Bachelor of Science - Psychology
University of Houston