Meghan Stephens
Santa Clarita,CA
Summary
Accomplished professional with strong understanding of payroll procedures, tax regulations and benefits administration. Proficient in using multiple payroll software programs with knack for quickly learning new systems. Highly organized, detail-oriented, and efficient at work.
Overview
13
13
years of professional experience
Work History
Human Resources Manager
American Girl Store
08.2022 - Current
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Increased employee retention, training staff in effective customer service techniques and product knowledge.
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Provided customer service to employees regarding payroll inquiries and issues.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
Human Resources Coordinator and Cafe Manager
American Girl
05.2021 - 08.2022
- Maintained human resources information system and kept employee files up to date and accurate.
- Conducted new employee onboarding and provided ongoing orientation training.
- Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
- Carefully interviewed, selected, trained, and supervised staff.
- Handled complex payroll situations such as back-pay calculations, garnishments, and overtime payments with accuracy and professionalism.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
Payroll Administrator
Hotel Bel-Air
08.2020 - 04.2021
- Payroll
- Team Training and team building exercises
- Monitored guest feedback closely, addressing any concerns promptly to maintain high levels of customer satisfaction rates consistently throughout their dining experience.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
Assistant Manager, Food and Beverage
Waldorf Astoria Beverly Hills
02.2019 - 08.2020
- Manage In Room Dining, Jean-George Restaurants
- Payroll
- Employee Relations
- Team Training
Human Resources Assistant/In Room Dining
Montage Beverly Hills
06.2011 - 03.2018
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Assisted in payroll processing to ensure timely delivery of paychecks to all employees.
- Administered compensation, benefits, and performance management systems
Education
Bachelor of Arts - Communications
University of Rhode Island
05.2003
Skills
- Personnel file management
- Benefits Administration
- Payroll coordination
- Recruitment and hiring
Employee Relations
- Performance Management
- New Hire Orientation
- Employee Onboarding
- New Employee Training
- Microsoft Office Suite
Timeline
Human Resources Manager
American Girl Store
08.2022 - Current
Human Resources Coordinator and Cafe Manager
American Girl
05.2021 - 08.2022
Payroll Administrator
Hotel Bel-Air
08.2020 - 04.2021
Assistant Manager, Food and Beverage
Waldorf Astoria Beverly Hills
02.2019 - 08.2020
Human Resources Assistant/In Room Dining
Montage Beverly Hills
06.2011 - 03.2018
Bachelor of Arts - Communications
University of Rhode Island