Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Meghan Sturm

Phoenix,AZ

Summary

Experienced Leader with a history of exceeding company goals utilizing consistent practices. Exceptional reliability and a drive to contribute to positive outcomes for clients, and stakeholders. Working under pressure and adapting to new situations as well as skillful in monitoring and managing daily business operations with focus on continuous improvement. Transforms underperforming operations into successful enterprises using resourcefulness and high-level business acumen.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Court Appointed Special Advocate

CASA Of Arizona
Phoenix, AZ
06.2022 - Current
  • Provided assessments and made recommendations to court.
  • Testified in court and provided voice for severely abused and neglected children.
  • Researched each client's case to become familiarized with his or her background by carefully reviewing available documents.
  • Assessed clients for abuse and neglect and reported findings to court.
  • Conducted interviews with parents, foster parents, school officials and other individuals to better understand client's needs.
  • Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
  • Validated and substantiated admissibility of evidence, perpetuating integrity during court hearings.

Program Director

Navos Mental Health
Burien, WA
02.2009 - 04.2012
  • Provided ongoing direction and leadership for program operations.
  • Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
  • Collaborated with various teams to uncover issues, identify applicable solutions and offer guidance.
  • Maintained and updated project related documents.
  • Addressed and resolved technical, financial and operational concerns by working with team members and directors.
  • Oversaw team of 32 personnel focused on client outcomes, best therapeutic practices and agency growth.
  • Oversaw staff development through in-depth trainings, workshops, seminars and other learning opportunities.

Residential Counselor

Friends Of Youth
Renton , WA
06.2008 - 11.2010
  • Addressed behavioral and emotional needs of residents through activities and interventions, increasing resident socialization, interpersonal and social skills.
  • Delivered frequent summaries on resident progression and regression in treatment to provide recommendations towards treatment plan for success.
  • Resolved conflicts by performing in-time crisis intervention and enforcing discipline and behavior metrics.
  • Supported personal needs of residents dealing with diverse conditions.

House Manager

Ruth Dykeman Children's Center
Burien, Washington
03.2006 - 02.2009
  • Strategized to improve resident care and satisfaction and held weekly meetings with directors to advocate for resident needs.
  • Managed day-to-day operation comply with regulations and agency standards.
  • Evaluated performance, adjusted strategies and maintained agile, sustainable operations.
  • Managed all intake and discharge paperwork and procedures for residents.
  • Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth.
  • Provided swift and knowledgeable emergency support in line with campus crisis protocols.
  • Helped patients receive appropriate, high-quality care with reasonable results.
  • Evaluated treatment plans against individual goals and healthcare standards.
  • Managed support services and fostered communication among social workers, therapists, staff and patients.
  • Collaborated with external agencies to meet educational and transitional needs of students.
  • Reduced care costs without sacrificing quality through service coordination and multidisciplinary collaboration.
  • Evaluated IEP for compliance with state and federal requirements regulations and rectified non-compliance issues immediately.

Assistant House Manager

Ruth Dykeman Children's Center
Burien, WA
08.2005 - 02.2006
  • Managed day-to-day operation of home to comply with regulations and agency standards.
  • Supervised residents preparing meals and handling chores and provided constructive feedback.
  • Assisted residents with daily hygiene and living tasks.
  • Evaluated performance, adjusted strategies and maintained agile, sustainable operations.
  • Conducted inspections of property grounds, buildings and equipment to identify maintenance concerns and direct timely repairs.
  • Kept properties in compliance with local, state and federal regulations.
  • Managed Client Medication safety and distribution as well as documents for permanent records and regulatory requirements.

Residential Counselor

Ruth Dykeman Children's Center
Burien, WA
02.2005 - 08.2005
  • Addressed behavioral and emotional needs of residents through activities and interventions, increasing resident socialization, interpersonal and social skills.
  • Delivered frequent summaries on resident progression and regression in treatment to provide recommendations towards treatment plan for success.
  • Resolved conflicts by performing in-time crisis intervention and enforcing discipline and behavior metrics.
  • Assisted residents in adhering to treatment plans by setting up medical appointments, arranging transportation, coordinating services and providing emotional support.
  • Communicated behavior choices to residents by outlining positive and negative consequences of choices.
  • Engaged Therapeutic Crisis intervention techniques to deescalate aggressive and hostile behavior of residents.

Education

Bachelor of Science - Psychology And Human Development

Washington State University
Pullman, WA

Skills

  • Excellent communication skills
  • Program Operations
  • Maintain positive relations with staff, clients and shareholders
  • Comfortable in high-volume, fast-paced and high stress operations
  • Build rapport with diverse population
  • Communicate emotionally difficult information while maintaining professionalism, compassion, and confidentially
  • Team Development, Personnel Supervision, and Oversite
  • Organizational Systems
  • Planning and Coordination
  • Operational Procedures
  • Flexible and Adaptable
  • Crisis Resolution

Certification

Theraputic Crisis Intervention Trainer

Timeline

Court Appointed Special Advocate

CASA Of Arizona
06.2022 - Current

Program Director

Navos Mental Health
02.2009 - 04.2012

Residential Counselor

Friends Of Youth
06.2008 - 11.2010

House Manager

Ruth Dykeman Children's Center
03.2006 - 02.2009

Assistant House Manager

Ruth Dykeman Children's Center
08.2005 - 02.2006

Residential Counselor

Ruth Dykeman Children's Center
02.2005 - 08.2005

Bachelor of Science - Psychology And Human Development

Washington State University

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