Meghan Traylor
Powder Springs,GA
Summary
Motivated individual with exceptional customer service and communication skills. Proficient in building strong relationships with customers, colleagues, and management. Experienced in efficiently managing multi-line phone systems, warmly greeting guests, and effectively organizing office supplies.
Overview
12
12
years of professional experience
Work History
Billing Specialist
Harddison LLC
09.2018 - Current
- Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
- Managed and processed invoices, ensuring timely and accurate billing for clients.
- Verified and reconciled billing data, identifying and correcting discrepancies to maintain accurate records.
- Coordinated with the finance team to resolve billing issues and improve process efficiency.
- Maintained confidentiality and security of sensitive billing information.
- Provided excellent customer service by addressing client inquiries and resolving billing disputes promptly.
Front Desk Receptionist
JumpStart Gym
06.2015 - 03.2017
- Greeted and welcomed visitors in a professional manner while managing multiple tasks simultaneously
- Provided a high level of customer service to all clients
- Managed incoming calls, directing them to appropriate staff members or taking detailed messages as necessary
- Processed payments received from customers via cash or credit card transactions accurately and efficiently
- Maintained an organized front desk area, ensuring all forms were up to date and available for visitors
- Assisted with completion of forms or sign-in procedures.
Front Desk Patient Coordinator
Doctors Diet Program
01.2013 - 05.2015
- Developed patient relations by maintaining a professional demeanor and answering inquiries with accuracy and efficiency
- Identified discrepancies in accounts receivable for follow-up action as appropriate
- Ensured that all necessary paperwork was completed prior to patient's visit or procedure
- Maintained records of patient visits, payments and insurance information accurately and confidentially
- Coordinated appointments between physicians, nurses and other healthcare staff members to ensure efficient scheduling of services
- Greeted and checked-in patients in a timely manner, while providing excellent customer service.
Skills
- Punctual and Reliable
- File Organization
- Data entry proficiency
- Listening Skills
- Customer Service
- Computer Proficiency
- Scheduling appointments
References
References available upon request
Timeline
Billing Specialist
Harddison LLC
09.2018 - Current
Front Desk Receptionist
JumpStart Gym
06.2015 - 03.2017
Front Desk Patient Coordinator
Doctors Diet Program
01.2013 - 05.2015
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