Dynamic and dedicated professional with a proven track record at the City of Vancouver, excelling in customer satisfaction and organizational skills. Recognized for enhancing member retention through exceptional service and meticulous attention to cleanliness standards. Committed to continuous improvement and fostering positive relationships, ensuring a safe and welcoming environment for all.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Weight Room Attendant
City Of Vancouver - Board Of Parks And Recreation
06.2025 - Current
Provided exceptional customer service, addressing member inquiries both in-person and via phone or email communication.
Ensured a clean and organized weight room environment through diligent sanitation and equipment organization practices.
Contributed to membership retention by fostering positive relationships with members and addressing their concerns promptly.
Improved overall gym safety by conducting regular equipment inspections and maintenance.
Increased member satisfaction by offering orientation sessions for new members on proper use of weight room equipment.
Conducted routine inventory assessments of gym supplies and initiated restocking procedures as needed to maintain optimal availability for users.
Greeted customers and offered them assistance.
Performed daily inspections, checking for adequate stock supplies and proper equipment functionality.
Actively monitored weight room activities to ensure compliance with gym policies and safely address any incidents that arose.
Educated members on proper form during exercise execution, reducing risk of injury while maximizing gains from each movement.
Promptly responded to all requests for assistance.
Maintained accurate records of member attendance, equipment usage, and facility maintenance tasks.
Housekeeper
Self-employed
02.1997 - Current
Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
Provided exceptional customer service by addressing client concerns promptly and professionally.
Managed household tasks efficiently, ensuring timely completion and high-quality results.
Implemented customized cleaning schedules tailored to individual client preferences and needs.
Improved overall cleanliness of homes with meticulous attention to detail during deep-cleaning tasks.
Maintained confidentiality at all times, upholding privacy standards essential in private housekeeping roles.
Contributed to a harmonious family atmosphere by maintaining open communication channels with clients regarding expectations and priorities.
Ran special errands, including retrieving dry cleaning and making requested purchases.
Parks and Board Skating Instructor/Attendant at City Of Vancouver - Board Of Parks And RecreationParks and Board Skating Instructor/Attendant at City Of Vancouver - Board Of Parks And Recreation