Meghan Walker
Rowlett,TX
Summary
Organized and dedicated administrative professional with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
24
24
years of professional experience
Work History
ADMINISTRATIVE ASSISTANT
TEXAS HEALTH PRESBYTERIAN DALLAS BEHAVIORAL HEALTH
03.2020 - Current
- Relieves management of daily operational problems by responding to mail or telephone inquiries or seeking the appropriate personnel for resolution
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Built relationships with vendors, customers or other internal departments in order to complete projects or obtain services
- Performed simple research, data collection and/or data entry into databases e.g
- Responsible for data integrity of unit databases, reports or documents
- Created routine draft or final written correspondence for management review
- Spreadsheets, graphics, databases to collect, manipulate or report information for department projects, meetings or presentations
- Participated in documentation development or information research
- Responded to routine correspondence not requiring supervisors' attention
- Participated in functional, unit or project budgetary processes by assisting with data collection, reporting/tracking accounts payable/receivables, payroll and analyses
- With management approval, had limited funds disbursement authority
- Participated in creating or packaging presentation documentation or materials for meetings, education in-service classes or marketing activities
- Performed initial analysis of information for staff or management
- Performed in a work leadership role as part of a team project or as a lead person within the department or special committee(s).
SLEEP TECH, CPAP CLINIC, DME
TEXAS HEALTH PRESBYTERIAN DALLAS
06.2015 - 02.2020
- Performed diagnostic testing as required which includes, home sleep studies, overnight oximetry, actigraphy, CPAP/BIPAP trials, and MSLT's
- Enhanced patient satisfaction by effectively coordinating sleep clinic appointments and follow-up visits.
- Educated and evaluated scheduled patients in CPAP clinic
- Streamlined administrative processes for improved efficiency in scheduling, patient intake, and recordkeeping.
- Educated and evaluated inpatients as needed
- Educated patient on proper use and utilization of PAP and any PAP accessories
- Completed evaluation notes daily and charge for appropriate level of care
CSR, PCT, DME
HEALTH MANAGEMENT SERVICES INC
02.2010 - 03.2015
- CSR: Received and documented referral information from physicians, insurance companies, and others
- Scheduled clinicians daily set up of patients
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues efficiently.
- Contributed to company growth by consistently meeting and exceeding sales targets.
- PCT: Know principles, operation, safety, care, maintenance, and troubleshooting of all CPAP, BiLevel, BiLevel S-T, nebulizer, and oxygen equipment
- Demonstrate, train, and educate the patient/caregiver in the use, operation, safety and maintenance of all equipment
- Offer clinical support to encourage therapeutic delivery and compliant use of prescribed medical equipment
- CPR certification
- 24/7 on call.
SLEEP TECH, DME
TOTAL SLEEP DIAGNOSTICS
07.2008 - 02.2010
- Collected, analyzed and integrated patient information in order to identify and meet the patient-specific needs (Physical/mental limitations, current emotional/physiological status regarding the testing procedure, pertinent medical/social history), and to determine final testing parameters/procedures in conjunction with the ordering physician or clinical director and laboratory protocols
- Explained pre-testing, testing, and post-testing procedures to the patient
- Prepared and calibrated equipment required for testing to determine proper functioning and make adjustments if necessary
- Performed positive airway pressure (PAP) mask fitting
- Followed procedural protocols such as Multiple Sleep Latency Test (MSLT), PAP, oxygen titration etc
- Document routine observations including sleep stages and clinical events, changes in procedure, and significant events in order to facilitate scoring and interpretation of polysomnographic results
- Enhanced user experience by addressing and resolving technical issues promptly.
- Streamlined communication between team members, fostering a collaborative environment for project success.
TEACHER
APPLE VALLEY DAY SCHOOL
07.2005 - 06.2007
- Teacher and caregiver for children 6 months to 12 years.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Mentored new teachers, sharing best practices and providing guidance to help them adapt to their new roles successfully.
CLINICIAN/ BILLER
DR MAHENDRA MAHATMA
09.2000 - 02.2003
- Entered data, such as demographic characteristics, history and extent of disease, diagnostic procedures, or treatment into computer
- Compiled and maintained patients' medical records to document condition and treatment and to provide data for research or cost control and care improvement efforts
- Identified, compiled, abstracted, and coded patient data, using standard classification systems
- Post medical insurance billings
- Trained medical records staff
- Retrieved patient medical records for physicians, technicians, or other medical personnel
- Recorded patients' medical history, vital statistics, or information such as test results in medical records
- Prepared treatment rooms for patient examinations, keeping the rooms neat and clean
- Interviewed patients to obtain medical information and measured their vital signs, weight, and height
- Authorized drug refills and provide prescription information to pharmacies
- Cleaned and sterilized instruments and dispose of contaminated supplies
- Showed patients to examination rooms and prepared them for the physician
- Explained treatment procedures, medications, diets, or physicians' instructions to patients
- Helped physicians examine and treat patients, handing them instruments or materials
- Contacted medical facilities or departments to schedule patients for tests or admission
- Set up medical laboratory equipment
- Performed general office duties, such as answering telephones, taking dictation, or completing insurance forms
- Greeted and logged in patients arriving at office or clinic
- Scheduled appointments for patients
- Inventory and order medical, lab, or office supplies or equipment
- Kept financial records or perform other bookkeeping duties, such as handling credit or collections or mailing monthly statements to patients.
Education
Associate of Applied Science -
ATI, DALLAS, TEXAS
Dallas07.2007
Skills
- Office Administration
- Reception oversight
- Appointment Scheduling
- Invoice Processing
- Data Entry
- Information Security
- Texas Society of Sleep Professionals Committee Member
References
- TANIA COUSA, COWORKER, (214) 789-7292
- SHARI HILTERBRAN, MANAGER, (469) 767-4655
- STACEY STANSBURY, RRT, (903) 241-1602
Timeline
ADMINISTRATIVE ASSISTANT
TEXAS HEALTH PRESBYTERIAN DALLAS BEHAVIORAL HEALTH
03.2020 - Current
SLEEP TECH, CPAP CLINIC, DME
TEXAS HEALTH PRESBYTERIAN DALLAS
06.2015 - 02.2020
CSR, PCT, DME
HEALTH MANAGEMENT SERVICES INC
02.2010 - 03.2015
SLEEP TECH, DME
TOTAL SLEEP DIAGNOSTICS
07.2008 - 02.2010
TEACHER
APPLE VALLEY DAY SCHOOL
07.2005 - 06.2007
CLINICIAN/ BILLER
DR MAHENDRA MAHATMA
09.2000 - 02.2003
Associate of Applied Science -
ATI, DALLAS, TEXAS
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