Meghan Walker
Rowlett,TX
Summary
Organized and dedicated administrative professional with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
24
24
years of professional experience
Work History
ADMINISTRATIVE ASSISTANT
TEXAS HEALTH PRESBYTERIAN DALLAS BEHAVIORAL HEALTH
Dallas, TX
03.2020 - Current
- Relieves management of daily operational problems by responding to mail or telephone inquiries or seeking the appropriate personnel for resolution
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Built relationships with vendors, customers or other internal departments in order to complete projects or obtain services
- Performed simple research, data collection and/or data entry into databases e.g
- Responsible for data integrity of unit databases, reports or documents
- Created routine draft or final written correspondence for management review
- Spreadsheets, graphics, databases to collect, manipulate or report information for department projects, meetings or presentations
- Participated in documentation development or information research
- Responded to routine correspondence not requiring supervisors' attention
- Participated in functional, unit or project budgetary processes by assisting with data collection, reporting/tracking accounts payable/receivables, payroll and analyses
- With management approval, had limited funds disbursement authority
- Participated in creating or packaging presentation documentation or materials for meetings, education in-service classes or marketing activities
- Performed initial analysis of information for staff or management
- Performed in a work leadership role as part of a team project or as a lead person within the department or special committee(s).
SLEEP TECH, CPAP CLINIC, DME
TEXAS HEALTH PRESBYTERIAN DALLAS
Dallas, TX
06.2015 - 02.2020
- Performed diagnostic testing as required which includes, home sleep studies, overnight oximetry, actigraphy, CPAP/BIPAP trials, and MSLT's
- Enhanced patient satisfaction by effectively coordinating sleep clinic appointments and follow-up visits.
- Educated and evaluated scheduled patients in CPAP clinic
- Streamlined administrative processes for improved efficiency in scheduling, patient intake, and recordkeeping.
- Educated and evaluated inpatients as needed
- Educated patient on proper use and utilization of PAP and any PAP accessories
- Completed evaluation notes daily and charge for appropriate level of care
CSR, PCT, DME
HEALTH MANAGEMENT SERVICES INC
Dallas, TX
02.2010 - 03.2015
- CSR: Received and documented referral information from physicians, insurance companies, and others
- Scheduled clinicians daily set up of patients
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues efficiently.
- Contributed to company growth by consistently meeting and exceeding sales targets.
- PCT: Know principles, operation, safety, care, maintenance, and troubleshooting of all CPAP, BiLevel, BiLevel S-T, nebulizer, and oxygen equipment
- Demonstrate, train, and educate the patient/caregiver in the use, operation, safety and maintenance of all equipment
- Offer clinical support to encourage therapeutic delivery and compliant use of prescribed medical equipment
- CPR certification
- 24/7 on call.
SLEEP TECH, DME
TOTAL SLEEP DIAGNOSTICS
Irving, TX
07.2008 - 02.2010
- Collected, analyzed and integrated patient information in order to identify and meet the patient-specific needs (Physical/mental limitations, current emotional/physiological status regarding the testing procedure, pertinent medical/social history), and to determine final testing parameters/procedures in conjunction with the ordering physician or clinical director and laboratory protocols
- Explained pre-testing, testing, and post-testing procedures to the patient
- Prepared and calibrated equipment required for testing to determine proper functioning and make adjustments if necessary
- Performed positive airway pressure (PAP) mask fitting
- Followed procedural protocols such as Multiple Sleep Latency Test (MSLT), PAP, oxygen titration etc
- Document routine observations including sleep stages and clinical events, changes in procedure, and significant events in order to facilitate scoring and interpretation of polysomnographic results
- Enhanced user experience by addressing and resolving technical issues promptly.
- Streamlined communication between team members, fostering a collaborative environment for project success.
TEACHER
APPLE VALLEY DAY SCHOOL
Irving, TX
07.2005 - 06.2007
- Teacher and caregiver for children 6 months to 12 years.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Mentored new teachers, sharing best practices and providing guidance to help them adapt to their new roles successfully.
CLINICIAN/ BILLER
DR MAHENDRA MAHATMA
Lancaster, TX/ Irving, TX
09.2000 - 02.2003
- Entered data, such as demographic characteristics, history and extent of disease, diagnostic procedures, or treatment into computer
- Compiled and maintained patients' medical records to document condition and treatment and to provide data for research or cost control and care improvement efforts
- Identified, compiled, abstracted, and coded patient data, using standard classification systems
- Post medical insurance billings
- Trained medical records staff
- Retrieved patient medical records for physicians, technicians, or other medical personnel
- Recorded patients' medical history, vital statistics, or information such as test results in medical records
- Prepared treatment rooms for patient examinations, keeping the rooms neat and clean
- Interviewed patients to obtain medical information and measured their vital signs, weight, and height
- Authorized drug refills and provide prescription information to pharmacies
- Cleaned and sterilized instruments and dispose of contaminated supplies
- Showed patients to examination rooms and prepared them for the physician
- Explained treatment procedures, medications, diets, or physicians' instructions to patients
- Helped physicians examine and treat patients, handing them instruments or materials
- Contacted medical facilities or departments to schedule patients for tests or admission
- Set up medical laboratory equipment
- Performed general office duties, such as answering telephones, taking dictation, or completing insurance forms
- Greeted and logged in patients arriving at office or clinic
- Scheduled appointments for patients
- Inventory and order medical, lab, or office supplies or equipment
- Kept financial records or perform other bookkeeping duties, such as handling credit or collections or mailing monthly statements to patients.
Education
Associate of Applied Science -
ATI, DALLAS, TEXAS
Dallas07.2007
Skills
- Office Administration
- Reception oversight
- Appointment Scheduling
- Invoice Processing
- Data Entry
- Information Security
- Texas Society of Sleep Professionals Committee Member
References
- TANIA COUSA, COWORKER, (214) 789-7292
- SHARI HILTERBRAN, MANAGER, (469) 767-4655
- STACEY STANSBURY, RRT, (903) 241-1602
Timeline
ADMINISTRATIVE ASSISTANT
TEXAS HEALTH PRESBYTERIAN DALLAS BEHAVIORAL HEALTH
03.2020 - Current
SLEEP TECH, CPAP CLINIC, DME
TEXAS HEALTH PRESBYTERIAN DALLAS
06.2015 - 02.2020
CSR, PCT, DME
HEALTH MANAGEMENT SERVICES INC
02.2010 - 03.2015
SLEEP TECH, DME
TOTAL SLEEP DIAGNOSTICS
07.2008 - 02.2010
TEACHER
APPLE VALLEY DAY SCHOOL
07.2005 - 06.2007
CLINICIAN/ BILLER
DR MAHENDRA MAHATMA
09.2000 - 02.2003
Associate of Applied Science -
ATI, DALLAS, TEXAS