Meghan Wibbell

Progressive Roles within Sound Physicians (2015 - Current) : Regional Operations Manager > Regional Director, Performance Management > Director BIA > General Manager, Operations

• Developed and executed strategic plans for business growth and expansion.
• Overhauled operational workflows.
• Managed multiple simultaneous implementations with minimal supervision, demonstrating strong organizational skills and adaptability.
• Established effective communication channels between internal teams and external clients to facilitate smooth project execution.
• Presented project updates to senior leadership, highlighting successes and addressing challenges with proposed solutions, ensuring ongoing support for multiple service lines.
• Reviewed files, records and other documents to obtain business information and key data informing high level decision making for acquisitions.
• Mapped process activities to identify shortfalls and propose options to rectify operational inefficiencies.
• Delivered exceptional level of service to each customer by listening to concerns and answering questions.
• Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
• Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
• Provided timely project management while adhering to budget constraints.
• Streamlined implementation processes by identifying inefficiencies and implementing best practices.
• Trained end-users on BI tools usage to maximize adoption rates and improve overall company data literacy levels.
• Provided ad-hoc reports for executive leadership team to support informed decision-making during critical situations or periods of change management.
• Onboarded clinicians with coding and billing education, utilization of proprietary applications, and compliance education.

• Improved success of program by making proactive adjustments to operations focused on improving clinical outcomes.
• Met with project stakeholders on regular basis to ensure Hospitalist program aligned and helped drive success for system goals.
• Participated in LEAN and Six Sigma events and routinely looked for processes to apply LEAN concepts.
• Implemented red-carpet interview process to attract qualified physicians to our team.
• Collaborated with Immigration to ensure all documentation needs were met for hiring H1B and J1 Visa physicians.
• Published hospitalist schedules greater than 90 days out to maintain hospitalist satisfaction and ensure coverage for all holidays, weekends and vacations.

• Held oversight of office inventory activities, including ordering and requisitions, stocking and shipment receiving.
• Established annual budget and monitored throughout the year.
• Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
• Hired and trained new office colleagues.

• Provided overnight administrative coverage throughout the hospital.
• Monitored productivity and order entry accuracy of Health Unit Coordinators.
• Implemented new processes as hospital transitioned towards CPOE.
• Piloted Hospitalist Health Unit Coordinator position focused on ensuring continuity of care with Primary Care Physicians.

• Drafted equipment layout plans to enhance workplace efficiency for new and existing production lines.
• Supervised production workers to determine problematic areas and implement solutions for optimized production while factoring in ergonomic design considerations.
• Conducted time study using work measurement tools to validate accuracy of labor standard time.
• Mapped entire warehouse to implement automated productivity standards.