Seasoned Sales Representative. Leverages exceptional customer relations experience to win new customers. Skilled at demonstrating products and closing sales with tenacious and driven approach. Talented networker with expertise in cold calling, strategic planning and task prioritization focused on maximizing efficiency and sales success.
Overview
11
11
years of professional experience
Work History
Associate Government Sales Representative
Echelon Supply and Service
08.2023 - Current
Increased government sales by building strong relationships with key stakeholders and decision makers.
Worked with internal employees and management on updates, resolve any conflict, and provide growth updates
Successfully worked to ensure customers needs have been met and customers are extremely satisfied
Educated customers on products, services offered and assisted them with any help they may need to grow business
Extremely skilled and enjoy building and maintaining professional relationships
Able to educate myself and attend trainings to stay up to date on products, and how they can help clients
Facilitated seamless communication between internal departments, expediting proposal development and submission timelines.
Provided exceptional customer service to existing clients, ensuring satisfaction and repeat business.
Analyzed historical sales data to identify areas of improvement and implement necessary changes within the team''s approach.
Expanded client base by researching and identifying new government prospects and opportunities.
Senior Administrative Assistant
SUNY Upstate Medical University
01.2021 - 08.2023
Provided excellent customer service skills to upper management, several doctors, and external clients
Successfully maintained schedules to manage due dates for grants and fiscal budgets
Expert in maintaining relationships with outside investors and scheduling regular meetings
Collaborated with several departments to ensure safe and accurate research took place
Participated in regular trainings to grow knowledge and educate other employees
Planned and hosted conferences, travel accommodations, dinners, and trainings
Used great attention to detail to keep track of requirements needed for employees and keep them up to date
Regularly kept track of office materials and utilized several office systems to make sure orders are up to date
Kept files and records in content management systems such as MS SharePoint, EXCEL and others.
Market Development Specialist II –Business Development
Ingram Micro
02.2015 - 07.2018
Assisted the Panasonic line in maintaining and growing business worldwide
Worked to educate clients on Panasonic products for education and government opportunities
Well versed in hosting professional meetings / presenting information relevant to business needs
Assisted unauthorized customers apply for Panasonic authorization to buy products
Successfully maintained records to ensure product lines have met government regulations
Updated inventory report to send out to employees, customers, and Panasonic representatives
Successfully ran reports daily that were compiled and delivered to management and executives
Organized successful trade show exhibits that showcased the company''s products and services, attracting a high volume of prospective customers.
Generated a steady pipeline of qualified leads by conducting regular prospecting activities such as cold calling and email outreach.
Monitored competitor activity closely to identify gaps in the market that could be leveraged for competitive advantage.
Education
Bachelor of Arts - Public Communications
Buffalo State College
Buffalo, New York
12.2012
Skills
Experienced in a Sales development role and assisting sales representatives - 8 years
Experienced in handling confidential information, vendor information, and customer contracts
Proficient in utilization of Microsoft office, Word, Excel, PowerPoint, Outlook and OneNote
Experienced in working with fiscal budgets and providing year over year growth reports
Experienced in being the primary point of contract for customers, vendors and management
Expert in managing customer portfolios and marketing materials specific to customer businesses
Knowledgeable with work effectively with internal and external coworkers / teams
Skilled in identifying issues and working to find resolution for all parties involved
Timeline
Associate Government Sales Representative
Echelon Supply and Service
08.2023 - Current
Senior Administrative Assistant
SUNY Upstate Medical University
01.2021 - 08.2023
Market Development Specialist II –Business Development