Meghan Williams
Houston,Tx
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Human Resources Clerk
Sam’s Club DC
08.2022 - Current
- Delivered friendly assistance with new hires throughout hiring process.
- Provided guidance to managers and employees on talent management, payroll, and benefits.
- Handled recruiting tasks for best-in-class talent identification.
- Developed and enforced company policy and procedures relating to human resources activity.
- Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
QA Verifier
Sam’s, Sam’s Club DC 6698
08.2020 - 08.2022
- Checked packages and merchandise for damage and notified vendors.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Unloaded materials off of trucks for fast shipment.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Operated forklift to safely move and safeguard stock and supplies in warehouse.
- Maintained clean, orderly work environment free of hazards.
Bartender & Trainer
B.J.’s Brewhouse
08.2017 - 05.2020
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Trained new bartenders and servers on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Won sales contests with teams of 12-15.
- Brew Genius
Bar Manager & Trainer
Joe’s Crab Shack
06.2014 - 08.2018
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Improved customer service rankings by resolving issues quickly and accurately.
- Implemented drink prep procedures, significantly reducing wasted stock.
Restaurant Supervisor & Trainer
The Green Dragon
03.2012 - 06.2014
- Boosted customer satisfaction and service delivery to strengthen customer loyalty.
- Coordinated with kitchen employees and front of house personnel to consistently drive smooth operations.
- Conducted weekly and monthly staff meetings to review performance and discuss upcoming events.
- Served high customer volumes during special events and private parties.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Education
Bachelor of Science - Human Resources
Guild Eduaction
2026
Skills
- Recruiting Processes
- Compensation
- Human Resources Support
- Administrative Support
- Workday
- Microsoft Excel- Creating tables and organizing data
- Microsoft Outlook- Advanced skills using Outlook features like calendar and scheduling
- Microsoft PowerPoint-Creating slideshows for presenting information
Accomplishments
- 2023 Q4 MVP Award
- 2022 Q1 Make a Difference Award
- 4/17/22-Recognized for helping my shift make goal numbers.
- 2021 Q3 MVP Award
- Achieved Red Belt multiple times by completing production goals with accuracy, efficiency and attendance.
- Certified in BP, PE, RC
Timeline
Human Resources Clerk
Sam’s Club DC
08.2022 - Current
QA Verifier
Sam’s, Sam’s Club DC 6698
08.2020 - 08.2022
Bartender & Trainer
B.J.’s Brewhouse
08.2017 - 05.2020
Bar Manager & Trainer
Joe’s Crab Shack
06.2014 - 08.2018
Restaurant Supervisor & Trainer
The Green Dragon
03.2012 - 06.2014
Bachelor of Science - Human Resources
Guild Eduaction