Meghan Wilson
Allen
Summary
Results-driven healthcare professional with extensive experience in customer service and team management. Proficient in building strong relationships and promoting organizational goals while ensuring exceptional service delivery. Demonstrated expertise in communication, healthcare operations, and sales strategies, fostering supportive environments that encourage positive interactions.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Logistics Specialist
Banyan Treatment Center
2025 - Current
- Enhanced team productivity by efficiently assisting with daily operational tasks.
- Collaborated with team members to ensure seamless workflow and effective communication.
- Supported logistics activities, contributing to timely and accurate delivery of services.
- Maintained organization and efficiency in task execution, promoting a positive work environment.
- Streamlined processes to improve operational effectiveness and team performance.
- Facilitated problem-solving discussions, driving team alignment towards shared goals.
Senior Admissions Representative / VOB Specialist
Banyan Treatment Center
06.2024 - Current
- Provided crisis intervention services when needed by assessing urgent situations involving clients at risk of harm due to mental health concerns or substance abuse issues.
- Continuously updated knowledge on emerging trends in substance abuse treatment, ensuring the highest quality of care for clients.
- Established rapport with clients from diverse backgrounds and varying levels of substance abuse severity, fostering trust and open communication essential for successful outcomes.
- Streamlined verification processes, enhancing efficiency and accuracy in data management.
- Conducted thorough insurance verifications to ensure accurate patient eligibility and benefits.
- Trained new team members on verification processes and best practices for efficiency.
Health Information and Compliance Specialist
Behavioral Health Centers
01.2024 - 2025
- Achieved compliance with regulatory standards for behavioral health services.
- Identified compliance gaps through comprehensive audits, recommending corrective actions.
- Streamlined reporting processes, enhancing efficiency in documentation workflows.
- Minimized non-compliance through vigilant monitoring of internal controls and audits.
- Cultivated an ethical culture by emphasizing regulatory and company value adherence.
- Assisted team in completing special projects, fostering collaborative success.
Medical Records Administrator
Congress Billing
01.2023 - 01.2024
- Ensured compliance with healthcare regulations through organized patient records management.
- Enhanced access to patient data by implementing electronic health record systems.
- Trained staff on medical records procedures, elevating team efficiency and protocol adherence.
- Identified discrepancies in medical records during audits, recommending necessary corrective actions.
- Collaborated with healthcare professionals to streamline documentation and reduce turnaround times.
- Developed record retention policies, protecting patient confidentiality while meeting regulations.
Medical Scribe & Assistant (Part Time)
OneLife Health and Performance
01.2022 - 01.2023
- Ensured compliance with medical standards by accurately documenting patient encounters.
- Streamlined documentation processes, enhancing workflow efficiency through provider collaboration.
- Improved data retrieval and accuracy by managing electronic health records effectively.
- Edited clinical notes for clarity and legal adherence, maintaining documentation quality.
- Trained new scribing staff on effective communication and documentation best practices.
- Facilitated patient intake by documenting medical histories to optimize office workflow.
Director of Alumni Admissions Department
Beach House Center for Recovery
01.2016 - 01.2022
- Enhanced patient care and operational efficiency through strategic initiatives.
- Facilitated multidisciplinary team collaboration for integrated service delivery models.
- Optimized resource utilization by managing budgetary allocations across departments.
- Established performance metrics to assess program effectiveness and staff productivity.
- Expanded outreach services by fostering partnerships with community organizations.
- Mentored leadership team, promoting professional growth and succession planning initiatives.
Executive & HR Assistant
Life Changes Addiction Treatment Center
01.2015 - 01.2016
- Optimized resource allocation by overseeing operational budgets across departments.
- Streamlined recruitment by coordinating job postings and applicant screenings effectively.
- Enhanced onboarding experience through facilitated training sessions and orientation programs.
- Improved payroll accuracy by verifying timesheets and resolving discrepancies promptly.
Executive Assistant
Federated Law Group
01.2014 - 01.2015
Supervisor
Paris in Town
01.2012 - 01.2014
- 2 locations
Education
Associates in Science (A.S.) -
Palm Beach State
Bachelor's - Healthcare Management
IRSC
Skills
- Meticulous attention to detail
- Adaptability
- Proficient with POS and CRM systems
- Sales
- Insurance fluency
- Personnel training and leadership
- Performance-focused team coaching
- Performance objectives
- Staff development
Websites
Accomplishments
- Increased readmissions by 350%
- Managed teams ranging from 3-25 people
- Promoted within the company 4 times within 5.5 years
- Graduated with honors at 16 years old
- Organized mass events with 50+ people
Certification
- SalesForce
- EMR Systems (KIPU and Symplast)
- CPR
- Ethical Compliance in medical workplace
- Microsoft Office
- Phlebotomy & IV Insertions
Timeline
Senior Admissions Representative / VOB Specialist
Banyan Treatment Center
06.2024 - Current
Health Information and Compliance Specialist
Behavioral Health Centers
01.2024 - 2025
Medical Records Administrator
Congress Billing
01.2023 - 01.2024
Medical Scribe & Assistant (Part Time)
OneLife Health and Performance
01.2022 - 01.2023
Director of Alumni Admissions Department
Beach House Center for Recovery
01.2016 - 01.2022
Executive & HR Assistant
Life Changes Addiction Treatment Center
01.2015 - 01.2016
Executive Assistant
Federated Law Group
01.2014 - 01.2015
Supervisor
Paris in Town
01.2012 - 01.2014
Logistics Specialist
Banyan Treatment Center
2025 - Current
Associates in Science (A.S.) -
Palm Beach State
Bachelor's - Healthcare Management
IRSC