Meghan Wissman

BOWIE,MD

Summary

Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.

Overview

years of professional experience

Work History

Guest Advocate

Target

05.2021 - Current

Enhanced guest experience by providing exceptional customer service and addressing inquiries promptly.
Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
Resolved guest concerns efficiently, ensuring a positive outcome for both the guest and the company.
Assisted guests with purchases, ensuring accurate transactions and efficient payment processing.
Collaborated with team members to provide seamless assistance across all areas of the store.

Hospital Elderly Life Program Volunteer

Geisinger Wyoming Valley Medical Center

08.2023 - 12.2023

Enhanced program engagement by developing and implementing interactive activities for participants.
Coordinated with staff members to ensure program objectives were met efficiently and effectively.
Collaborated with other volunteers to create a welcoming atmosphere for program attendees.

Physical Therapist Technician

Chesapeake Bay Aquatic And Physical Therapy

07.2018 - 08.2020

Enhanced patient recovery by implementing tailored physical therapy exercises and treatment plans.
Assisted lead Physical Therapists in the development of customized treatment programs for improved patient outcomes.
Provided compassionate care to patients, fostering a supportive environment conducive to healing and recovery.
Promoted patient safety by monitoring equipment usage and ensuring proper technique during rehabilitation exercises.
Contributed to a positive clinic atmosphere through effective communication skills, empathetic listening, and professionalism.
Ensured timely completion of tasks by managing multiple responsibilities, including equipment setup and clean-up after therapy sessions.
Built rapport with patients, establishing trust that facilitated open communication about their goals and concerns during therapy sessions.

Education

Bachelor of Science - Psychology

Misericordia University

Dallas, PA

12.2023

Skills

Sales expertise
Strong empathy
Organizational skills
Telephone etiquette
Professional demeanor
Positive attitude

Exceptional communication
Adaptability
Guest relations
Active listening
Problem-solving abilities
Attention to detail

Timeline