ARUN JEEVANAND
ALDIE,VA
Summary
Focused and result-oriented professional with over 14 years of experience solving complex business problems with emphasis on Business Analysis, Data Analysis, Reporting, and Business Decision Steering. A team player with eagerness to learn and adapting to ever changing business needs.
Seeking to leverage my analytical skills and expertise to contribute to the success of the organization in delivering data-driven business strategies
Overview
16
16
years of professional experience
1
1
Certification
Work History
Business Analysis Manager
T-Mobile
Reston, VA
01.2020 - Current
- Lead team of analysts to support multi-channel organizations make data-driven decisions to optimize marketing strategies and save cost
- Supported team with three major functions - Operational Performance Reporting, CRM Analytics, and Business Offer Analysis
- Worked closely with key stakeholders (Leadership team) to define KPIs for weekly performance reporting
- Supported CRM A/B Testing methodology to measure campaign success
- Supported CRM lead list targeting using scoring models from external Acxiom Data
- Performed In-Mortem and Post-Mortem Offer Analysis to measure offer performance
- Steered leadership in making data driven decisions that identified positive/negative NPV marketing offers saving millions of dollars
- Collaborated with the product management team in efforts to bring new products to market.
- Collaborated with cross-functional teams to execute marketing strategies (Pricing, Vendors, Customer Care, IT etc.)
- Worked closely with data enablement team and IT to procure data needed for current and future state. Also, defined reporting governance to secure data from being consumed by right audience
- Frequently presented analysis to Senior Leadership (VP, SVP) to steer business decisions
Senior Consultant
Logic Planet Inc. (Client: Fannie Mae)
Herndon, VA
05.2019 - 12.2019
- Sr. Consultant supporting Capital Markets Treasury users (Traders and Middle Office) with business intelligence reporting needs using MicroStrategy and Tableau
- Worked within a part of AGILE team to 2 weeks sprints
- Worked on Tableau & MicroStrategy projects to enhance dashboard features and optimize SQL queries
- Determined areas for improvement and implemented processes to alleviate problems
- Supported business users with ad-hoc data analysis
- Coordinated Production Release Review (PRR) for AWS EDL initiative
Lead Technologist
Booz | Allen | Hamilton
Washington, DC
03.2019 - 05.2019
- Worked as lead technologist supporting database and reporting solutions for USPS Technology Management Office (TMO) to maintain, track, analyze and visualize strategic project initiatives and future roadmaps
- Closely worked with stakeholders to understand and prioritize requirements
- Took full ownership of major reporting development deliverables
- Collaborated across teams for project deliverables
- Designed wireframe for future reporting needs
Senior Business Intelligence Analyst
Total Wine & More
Bethesda, MD
06.2018 - 11.2018
- Worked as Sr. BI Analyst supporting ETL and reporting projects to enhance Data warehousing capabilities for better decision making across multiple organizations like Merchandising, Fraud, Finance and Supply Chain
- Worked across multiple organizations to gather requirements from key stakeholders
- Maintained and prioritized product backlog to align with company initiatives and strategies
- Maintained project status and milestones by collaborating with development team and stakeholders
- Participated in daily stand ups, dev walkthrough/code review, weekly prioritizations and UAT
- Led product backlog grooming sessions in regular intervals to prioritize backlogs
- Tracked and monitored data warehouse performance proactively for smoother customer experience.
- Defined and developed meaningful data models for data visualization and analysis
- Defined best practices on supporting Self Service BI
Sr. Reporting/Database Analyst
T-Mobile (Former Sprint)
Reston, VA
06.2010 - 06.2018
- Worked as a senior analyst supporting full life cycle BI solutions for Sales & Marketing, Retail and Customer Service initiatives using MicroStrategy Reporting Suite, Tableau and Business Objects
- Delegated meeting with ETL/Database teams as and when needed for data availability
- Created MicroStrategy documents/dashboards using various visualizations to support various user-base and projects including documents/dashboards supporting senior executives and CEO
- Performed Data Analysis to understand problems and visualize them using effective charts
- Provided high data availability by leveraging event and trigger based updates
- Supported ad-hoc reporting needs as needed for business stakeholders
- Managed onsite and offsite contractors
Business Objects Developer
Logic Planet Inc. (Client: Kaiser Permanente)
Pleasanton, CA
09.2008 - 06.2010
- Worked on multiple projects related to Kaiser Permanente’s Patient and Claims data
- Served as a key resource for the Decision Support Systems group to deliver reporting capabilities across various organizations
- Analyzed existing systems and interacted with business users to gather requirements
- Designed data models within reporting platform to solve current and future state reporting
- Worked closely with cross functional IT teams for production deployment, user privileges and system issues
- Worked on securing data by adding data level security within data models
Education
Master of Science - Industrial Engineering
New Mexico State University
Las Cruces, NM2007
Bachelor’s - Engineering
Anna University
India2005
Skills
- BI Tools: MicroStrategy, Business Objects Suite, Tableau, Power BI
- DB: Oracle, MS SQL Server, Teradata, Netezza, Snowflake
- OS: Windows Family, UNIX
- Other Apps: Microsoft Office Suite, Microsoft Project, Microsoft Visio, Erwin, Microsoft Analysis Services, Microsoft Integration Services, SharePoint, Google Web Analytics, JIRA, VSTS, Azure, Google Cloud, AWS, VersionOne
Certification
Certified Scrum Master (CSM) | AWS Certified Cloud Practitioner | Tableau Desktop Specialist
Timeline
Business Analysis Manager
T-Mobile
01.2020 - Current
Senior Consultant
Logic Planet Inc. (Client: Fannie Mae)
05.2019 - 12.2019
Lead Technologist
Booz | Allen | Hamilton
03.2019 - 05.2019
Senior Business Intelligence Analyst
Total Wine & More
06.2018 - 11.2018
Sr. Reporting/Database Analyst
T-Mobile (Former Sprint)
06.2010 - 06.2018
Business Objects Developer
Logic Planet Inc. (Client: Kaiser Permanente)
09.2008 - 06.2010
Master of Science - Industrial Engineering
New Mexico State University
Bachelor’s - Engineering
Anna University