Summary
Overview
Work History
Education
Skills
References
Timeline
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Meghan E. Wandrie CFE

Jasper,GA

Summary

Fraud management executive with proven track record of reducing fraud loss by 67% at Seacoast National Bank and 27% at Flagstar Bank through strategic enhancements and targeted staff training. Expertise in data analytics and cross-functional collaboration drives operational efficiency and business performance. Vice President with strong skills in strategic planning, financial management, and team leadership, focused on implementing operational improvements for increased productivity and profit growth. Recognized for problem-solving abilities, innovative thinking, and effective communication skills.

Overview

21
21
years of professional experience

Work History

VP, Enterprise Fraud Manager

Seacoast National Bank
Stuart, FL
07.2022 - Current
  • Oversees department of 14 fraud professionals in Investigation and Prevention teams.
  • Advises senior executives on approaches for resolving complex issues impacting operations.
  • Achieved 67% reduction in fraud loss over three years through process enhancements and staff training.
  • Developed inaugural Fraud Policy and enhanced Identity Theft Policy to strengthen regulatory compliance.
  • Directs implementation of advanced fraud prevention, detection, and case management software.
  • Leads cross-functional teams to devise innovative solutions for complex business challenges.
  • Provides regular updates to Executive Team and Board on Fraud Department performance.
  • Ensures all fraud-related processes met quality standards and regulatory requirements.
  • Collaborates with Marketing to implement effective customer communication regarding fraud.
  • Reviews reports from functional areas to assess progress towards organizational goals.

VP, Fraud Manager

Flagstar Bank
Troy, MI
11.2018 - 07.2022
  • Managed Fraud Department of 17 associates across four teams: Prevention, Online Banking, Fraud Call Center, and Investigations.
  • Provided daily oversight on practices related to internal and external fraud detection and prevention.
  • Developed and implemented fraud strategies to enhance customer experience while mitigating risks.
  • Delivered monthly presentations to Executive team and quarterly updates to Board on fraud strategy.
  • Ensured execution of processes with high standards of quality and regulatory compliance.
  • Assisted bank departments with fraud prevention techniques and trend analysis for improved security.
  • Engaged in annual examinations with Government regulators on fraud processes and Suspicious Activity Reports.
  • Mentored Fraud Investigation and Prevention management to strengthen departmental capabilities.

AVP, Check Fraud Supervisor

Comerica Bank
Auburn Hills, MI
09.2016 - 11.2018
  • Managed nine fraud prevention analysts to detect and prevent check fraud, identity theft, and account takeover.
  • Conducted analytical research on fraud tools, recommending enhancements for improved effectiveness.
  • Maintained comprehensive understanding of fraud trends to mitigate risks and losses.
  • Prepared monthly reports on fraud prevention and losses for senior management review.
  • Mentored analysts to enhance fraud detection skills and techniques.
  • Developed and implemented consistent measurements and standards for team performance.
  • Selected as one of 49 participants in Emerging Leader Program for leadership potential.
  • Optimized queries using Excel and SQL to improve performance and efficiency.

AVP, Report Monitoring Supervisor

Comerica Bank
Auburn Hills, MI
07.2014 - 09.2016
  • Developed and implemented operational policies to enhance workflow efficiency and accuracy.
  • Directed daily operations of team comprising 9 employees, ensuring alignment with objectives.
  • Monitored fraud detection software performance, conducting tuning, trending, and analysis.
  • Provided guidance to subordinates on job responsibilities to clarify expectations.
  • Recruited, trained, mentored, and evaluated staff while managing necessary terminations.
  • Formulated strategies to boost team performance and overall productivity.
  • Regularly assessed employee productivity levels to identify improvement opportunities.
  • Conducted periodic performance evaluations and documented results for accountability.

Risk and Underwriting Manager

International Bancard
Clawson, MI
01.2012 - 07.2014
  • Analyzed data to identify trends in customer risk profiles and recommend action plans.
  • Provided guidance and support to junior underwriters during decision-making processes.
  • Collaborated with legal counsel on complex claims involving coverage disputes.
  • Monitored risk software to assist clients with fraud and exposure management.
  • Managed chargeback processes through arbitration stages.
  • Participated in meetings with senior leadership to discuss market trends.
  • Identified improvement areas within underwriting department operations.
  • Coordinated with sales teams to develop strategies for managing client-related risks.

Senior Fraud Analyst

Comerica Bank
Auburn Hills, MI
10.2004 - 01.2012
  • Analyzed fraud detection software daily to identify trends and optimize prevention rules.
  • Compiled comprehensive reports detailing suspected fraudulent activities and recommended actions.
  • Provided actionable recommendations for timely prevention of future fraud incidents.
  • Collaborated with law enforcement agencies on investigations of fraudulent cases.
  • Reviewed transaction patterns across multiple channels to detect fraudulent activities.
  • Monitored customer accounts for unusual or suspicious activities to mitigate risks.
  • Ensured compliance with regulations governing banking security practices.
  • Assisted in developing training materials focused on effective fraud prevention techniques.

Education

Bachelor of Science - Political Science

Alma College
04.2002

Skills

  • Strategic partnerships
  • Operational efficiency
  • Complex problem solving
  • Trend analysis
  • Process implementation
  • Staff leadership and development
  • Business performance improvement
  • Relationship building
  • Cross-functional team collaboration
  • Data analytics
  • Decision-making
  • Root cause analysis
  • Fraud risk assessment
  • Superior time management

References

References available upon request.

Timeline

VP, Enterprise Fraud Manager

Seacoast National Bank
07.2022 - Current

VP, Fraud Manager

Flagstar Bank
11.2018 - 07.2022

AVP, Check Fraud Supervisor

Comerica Bank
09.2016 - 11.2018

AVP, Report Monitoring Supervisor

Comerica Bank
07.2014 - 09.2016

Risk and Underwriting Manager

International Bancard
01.2012 - 07.2014

Senior Fraud Analyst

Comerica Bank
10.2004 - 01.2012

Bachelor of Science - Political Science

Alma College

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