Meghann Hodskins
Santa Clara
Summary
I’ve been a hairstylist for over 25 years. I’ve owned my own salon and trained assistants for many years. My specialty is definitely color and communicating with my clients to make sure that they are understood and happy. I am known to be very upbeat and friendly helping to create a positive workplace.
Overview
27
27
years of professional experience
Work History
Hairstylist
Self-employed
04.1999 - Current
- Organized and sanitized workstations and salon equipment consistently.
- Developed advanced hairstyling skills through immersive training with industry specialists.
- Welcomed clients and addressed inquiries promptly to support customer service efforts.
- Engaged in product knowledge training to recommend suitable hair care products to clients.
- Collaborated with team members to create a positive and efficient salon environment.
- Strengthened communication skills by fostering relationships with varied clientele in appointment settings.
- Adapted quickly to new styling trends and techniques, enhancing personal skill set continuously.
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Increased salon revenue by upselling products and additional treatments during appointments.
- Resolved guest complaints about service or style.
- Counted and documented opening and closing cash amounts daily.
- Mixed pigments and used proper techniques to achieve desired color.
- Developed customized hair care plans for individual clients to address specific needs or concerns, leading to healthier hair overall.
- Mentored apprentice hairstylists throughout their training period, offering guidance on technical skills as well as professional etiquette within the workplace setting.
- Trained junior hairstylists in salon procedures, product knowledge, and advanced cutting techniques for skill development.
- Streamlined appointment scheduling system, resulting in reduced wait times and increased client retention rates.
- Provided exceptional customer service, ensuring client satisfaction and repeat business.
- Enhanced salon's reputation by consistently delivering personalized and high-quality haircuts and styling.
- Built rapport with clients to understand their style preferences and hair care routines.
- Customized hair color formulations to create unique looks and enhance client's appearance.
- Increased client base with innovative hairstyling techniques and trends.
- Initiated referral program, significantly increasing new client acquisition.
- Answered phone calls and emails to schedule client appointments.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
Education
1600 Hours Completed - Cosmetology
Ganaye Academy
San Jose, CA02.1999
Skills
- Quick learner
- Client consultation
- Appointment scheduling
- Detail-orientated
- Advanced communication skills
- Highly motivated self-starter
- Outstanding client retention
Timeline
Hairstylist
Self-employed
04.1999 - Current
1600 Hours Completed - Cosmetology
Ganaye Academy
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