Dynamic Marketing Director with a proven track record at Healthy Glow Tanning Spa, elevating brand visibility and fostering robust digital engagement. Expert in affiliate marketing and project planning, I boosted Instagram followers by over 300%. Renowned for innovative strategies and effective team leadership, I excel in creating impactful marketing campaigns and building lasting relationships.
Overview
19
19
years of professional experience
Work History
Marketing Director
Healthy Glow Tanning Spa
New Port Richey, FL
06.2019 - Current
Managed social media accounts.
Built an organic following from 400 followers to 1,636 followers on Instagram.
Answered messages on Facebook, Instagram, and emails.
Created content with influencers for more visibility of the brand.
Created special events for more visibility in the community.
Sales training for staff on upselling and membership sales.
Monitored competitors' activities to stay ahead in the market.
Strategically devised customer approaches, meeting sales objectives, and capitalizing on emerging opportunities.
Cultivated business partnerships to build lasting relationships with internal and external parties.
Implemented digital marketing strategies, including SEO, PPC, email marketing, and social media campaigns, to increase online presence.
Coordinated events such as trade shows and conferences to promote products or services.
Developed strategies for online visibility through SEO and SEM optimization techniques.
Used canva to produce high-quality marketing materials.
Developed and implemented strategic marketing campaigns, including site promotions and engaging digital content.
Coordinated with sales department to align marketing strategies with sales objectives and optimize the sales funnel.
Developed marketing strategies based on corporate objectives and market trends.
Coordinated internal communications to ensure all staff are informed of marketing initiatives and their role in their success.
Collected and analyzed market research data for use in forecasting.
Assessed projects against budgets and timelines, keeping team and assignments on task.
Led development and execution of comprehensive marketing strategies to enhance brand recognition and drive revenue growth.
Recommended policy changes to improve marketing tactics and strategies.
Developed and maintained relationships with key industry influencers and strategic partners to amplify marketing efforts.
Developed and implemented digital marketing plans to incorporate SEO, social media platforms, and video campaigns.
Planned advertising campaigns for online, print and other mediums.
Senior Spa Consultant
Tan Spa Trinity
New Port Richey, FL
05.2015 - 07.2019
Assisted salon leader with tracking salon retail sales.
Anticipated spa and salon guest concerns and addressed problems quickly and to satisfaction of patrons.
Prepared detailed reports on sales performance of various spa services.
Provided advice and guidance to clients on spa treatments and services.
Assisted with the development of new spa products and services.
Maintained accurate records of all client interactions, feedback, and complaints.
Trained new employees.
Spa Director
Planet Beach Tanning Salon
New Port Richey , FL
01.2009 - 11.2012
Increased profits by providing excellent customer service and properly training employees.
Developed and implemented spa policies, procedures, and operational standards.
Organized training programs for employees on new treatments or products offered by the spa.
Created seasonal and targeted offers to enhance visibility and generate revenue.
Initiated and maintained effective relationships with vendors and suppliers.
Built successful private practice of clients through marketing, networking, and interpersonal skills.
Ensured that proper sanitation procedures were followed at all times according to state regulations.
Monitored operations to verify compliance with applicable health, safety or hygiene standards.
Created and managed annual budgets for each department within the spa.
Educated new employees on proper facility procedures and policies, following policies.
Optimized team performance by training new employees on customer service, day-to-day activities and account management procedures.
Provided employees with feedback on how to improve performance and increase profitability of spa services.
Supervised all staff members to ensure compliance with quality assurance standards.
Promotional Model
Promotional Companies, Liquor Brands, and Clubs
Tampa, FL
08.2006 - 08.2009
Arrived early for shoots to give extra time for hair, makeup, and styling.
Upheld high standards of professionalism in high-stress environments.
Provided information about the company's products and services to potential customers.
Prepared display tables and attractive product arrangements.
Identified opportunities for increasing customer engagement at promotional events.
Participated in team meetings to discuss strategies for upcoming promotions and events.
Gathered customer feedback on company's products and services.
Developed creative ways to engage customers in conversation about products or services being promoted.
Provided customers with samples and product demonstrations.
Interacted with customers to promote products or services.
Maintained cheerful and upbeat attitude to engage and satisfy customers.
Created visually appealing displays to attract customers' attention.
Education
Some College (No Degree) - Associate of Arts, Political Science
St Petersburg College
Tarpon Springs, FL
Skills
Message management
Communications management
Branding
Product marketing
Innovation
B2B marketing
Mobile marketing
Market tracking
Affiliate marketing
Creative direction
Project planning
Refrences
Joseph Whatley- Current Boss at Healthy Glow Tanning Spa #813-610-7745
Makayla Hutton- Former Boss at Tan Spa Trinity #440-591-3928
Timeline
Marketing Director
Healthy Glow Tanning Spa
06.2019 - Current
Senior Spa Consultant
Tan Spa Trinity
05.2015 - 07.2019
Spa Director
Planet Beach Tanning Salon
01.2009 - 11.2012
Promotional Model
Promotional Companies, Liquor Brands, and Clubs
08.2006 - 08.2009
Some College (No Degree) - Associate of Arts, Political Science
St Petersburg College
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