Meghann Murphy

• Prepared drinks according to standard recipes.
• Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
• Provided excellent customer service to ensure satisfaction.
• Checked food before serving it to customers.
• Promoted desserts, appetizers, and specialty drinks to optimize sales.
• Garnished dishes and beverages to serve visually appealing menu items.
• Greeted guests and provided menus.
• Trained new employees to perform duties.
• Provided exceptional service to high volume of daily customers.
• Served food and beverages to patrons and confirmed complete orders.
• Responded efficiently to guest inquiries and complaints in a professional manner.
• Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
• Assisted in preparing salads, appetizers and desserts to speed up food service.
• Contributed innovative ideas and solutions to enhance team performance and outcomes.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Monitored temperatures of prepared food and cold-storage areas.

• Cleaned and sanitized kitchen equipment, utensils and work stations.
• Plated dishes using tasty garnishes and sauces to appeal to and delight patrons.
• Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
• Planned work schedules for kitchen staff according to daily business volume.
• Maximized customer satisfaction and team operations by executing command-based structure and staff performance oversight.
• Established and maintained regular maintenance schedule, keeping kitchen tools and equipment in operable condition.
• Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
• Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.
• Resolved customer complaints regarding food quality or service promptly and professionally.
• Resolved employee issues or complaints in a timely manner.
• Monitored food products, driving quality, freshness and integrity.
• Trained and supervised line cooks to develop new skills and improve team performance.
• Collaborated closely with team members to achieve project objectives and meet deadlines.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Assisted with customer requests and answered questions to improve satisfaction.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

• Answered and directed incoming calls using multi-line telephone system.
• Coordinated pick-up and delivery of express mail services.
• Scheduled and confirmed appointments.
• Served visitors by greeting, welcoming and directing to appropriate personnel.
• Protected clients' rights by maintaining confidentiality of personal and financial information.