Meghann Stacey
Nashville,USA
Summary
Strategically minded, genuinely resilient and resourceful authority in information technology (IT), who has established a steadily ascendant trajectory of leading high-tech business transformations with distinction, now seeking an opportunity to grow within the organization. Adept at driving continuous improvement in software development and financial reporting, bringing an expansive network of contacts to the table, as well as a passion for implementing innovative tools in the pursuit of operational excellence. An inspiring, collaborative partner-in-progress with an eye for delivering the right solution at the right time.
Results-driven leader with strong background in strategic management and organizational growth. Skilled in developing and implementing effective business strategies, optimizing processes, and driving team performance. Known for adaptability, effective collaboration, and delivering measurable outcomes in dynamic environments. Strong communication and problem-solving abilities, coupled with focus on fostering productive and positive team culture.
Overview
19
19
years of professional experience
Work History
Director of Technology, Law, Safety, and Corrections Domain STS
State of Tennessee
01.2024 - Current
- The primary responsibility has been to ensure the successful implementation of interfaces contracted with the Fusion Health application
- Identified risk and completed network bandwidth assessment analysis with recommendations and costs associated with meeting recommended network requirements
- This was a significant effort conducted by the facility and collaborating with TDOC ITS, STS, and Fiscal to ensure that stakeholders would receive an accurate assessment
- Organized and created a SharePoint and collaboration group to document all project communications documentation and develop the project plan
- Prepare and review Steering committee materials for project status updates
- Identified and addressed risks that would have resulted in workflow inefficiencies post-go-live
- Guide STS project team regarding compliance with HIPAA, CGIS, NIST, and STS Enterprise security rules and regulations to ensure project success
- Worked with TDOC ITS to receive 14 facility layouts and created a checklist for facility visits to ensure all electrical and network requirements were identified with associated hardware
- Assembled recommendations for EHR post-implementation maintenance of system and hardware, including roles and responsibilities, as skill set required for successful system utilization
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
Agency CIO, Health and Social Services Domain STS
State of Tennessee
10.2022 - 12.2023
- Oversaw team of approximately 125 state employees and contractors to support Department of Children’s Services to stabilize CCWIS system in preparation for future implementation from legacy to enterprise applications
- Assessed failure of security compliance within application and presented request and approval for $4M ARPA funds to remediate security risk
- Completed NASPO SOW and oversaw project team, resulting in successful security remediation
- Remediated comptroller audit findings and presented Sunset Audit findings to the legislative committee with evidence of ongoing audits to prevent future findings
- Oversaw and achieved connectivity for the National transfer system of children in custody, resulting in TN being the first state to deploy the 2.0 standard
- Successfully implemented claims transmission functionality as required by TennCare, working closely with TennCare CIO and the team that had minimal movement before involvement and was behind schedule
- Successfully implemented a failed project by Accenture for the legislative goal of Relative Caregiver funds for children in Tennessee
- Accenture estimated to complete seven months post legislative deadline and led the team to complete the entire development within 45 days, meeting the deadline
- Worked closely with vendors and technology partners on integrations, infrastructure, and enterprise solutions
- Spearheaded digital transformation efforts to increase efficiency, productivity, and customer satisfaction levels
- Ensured regulatory compliance within the organization's IT landscape through effective risk management strategies and ongoing audits.
- Facilitated knowledge sharing among team members through regular training sessions
- Resolved workflow issues to optimize team productivity and improve delivery times
- Tracked departmental expenditures, project schedules, and team performance and progress
Executive Director of Product
VXPASS (Start-up)
06.2021 - 10.2022
- Started domestic product and long-term strategic planning for vaccination verification platform initially designed for international use
- Created partnership between healthcare providers and organizations to allow for mobile application of validating COVID vaccinations in response to requirements by organizations to ensure valid vaccination and weekly testing of employees associated with COVID pandemic, eliminate fraudulent vaccination records for health and safety of business
- Currently responsible for entire domestic lifecycle including sales, implementation, marketing, strategic development of product, and cross utilization of product into future vaccination tracking including, but not limited to, childhood vaccinations, influenza, COVID, and transition as market demands shift
- Oversaw financial management, ensuring fiscal responsibility and long-term sustainability for organization
- Built relationships with donors, government officials, and other organizations to secure funding and support for organization.
- Collaborated with external organizations, including non-profits, businesses, and government agencies, to create mutually beneficial partnerships
VP of Integrations
EHRDATA (Start-up)
08.2020 - 06.2021
- Responsible for interoperability of centralized blockchain-based global patient records
- Created new products and methods of integration between systems and applications that historically were incapable of synchronizing patient data
- Strategic planning of future capabilities and creation of new intellectual property for organizations to patent new methods of gathering, managing, and distributing data
- Hired and managed employees to maximize productivity while training staff on best practices and protocols
- Cultivated a high-performance culture within the organization by setting clear expectations for employees at all levels, providing regular feedback, and recognizing achievement
Chief Technology Officer
XIL Consulting (Start-up)
12.2019 - 08.2020
- Led strategic technology efforts, standardized procedures, and data standards for onboarding new clients, and created technology ticketing and project management processes
- Conceptualized, researched, and composed ongoing series of thought-leadership articles and high-level healthcare industry documents pertinent to pharmacy and healthcare
- Created scalable architectures that supported long-term growth strategies while providing flexibility to adapt
- Collaborated with cross-functional intra-company teams to provide mutually beneficial outcomes
- Spearheaded digital transformation initiatives to modernize business operations and enhance customer experience
Chief Technology and Marketing Officer
Benzer Pharmacy
12.2018 - 10.2019
- Articulated the vision, strategic direction, and technical roadmap, supervising cross-functional teams in information systems, digital marketing, corporate communications, and business analytics
- Mentored motivated coworkers, supplied thought leadership through social media, developed brand guidelines, and established best practices for submitting HUB applications for prescription distribution, allowing for direct manufacturer programs and increasing scripts at the store level by 15%
- Signed agreement with Uber Health to provide patients with hospital-to-pharmacy-to-home and home-to-pharmacy-and-back transportation for prescription pick-up; subsequently, developed the PR campaign strategy for the program rollout
- Instituted a new ERP framework for the finance and accounting team—bridging significant interdepartmental gaps—and eliminating the need for costly consultants
- Formalized use of ScriptSave WellRx Premier Card at participating Benzer locations, giving cardholders instant savings of 60% or more on brand name and generic prescriptions at the register; inked deal with ScriptDrop for mail order delivery
- Restructured development team; concurrently, built out data mart for vendor access to near real-time Rx30 data
- Increased brand awareness by implementing targeted marketing campaigns and strategies
- Defined and tracked campaign effectiveness and adjusted strategies accordingly
Senior Vice President
OrderInsite
11.2017 - 12.2018
- Ran business correspondence, project management, inventory, and regulatory compliance enterprise applications for a $34.6 billion organization, resulting in the"fastest and best IT implementation Publix had experienced" up to that time by Publix's CIODeveloped sales, branding, and strategic partnerships; realigned online and mobile UXs with corporate objectives; improved data collection and analysis protocols; performed ongoing IT maintenance; and streamlined end-to-end customer lifecycle
- Headed CRM system implementation for sales and marketing, dialing up project planning, technical documentation, and user manual guidelines
- Leveraged CRM tools to increase leads, expand content, and automate communications
- Hired and managed employees to maximize productivity while training staff on best practices and protocols
- Developed and executed strategic initiatives to drive business growth, resulting in higher revenues and market share expansion
Vice President of IT Innovation
Fred’s, Inc.
09.2016 - 11.2017
- Supplied strategic direction, business intelligence leadership, information systems security, contract management, pharmacy U&C pricing, capital/expense budgeting, enterprise resource planning, and project management
- Presented to IT governance committees and state pharmacy boards in approving new technologies
- Replaced legacy system with a pharmacy application utilizing full-workflow methodologies, featuring a training center operated as a full-scale, functional retail location
- Directed large-scale technology integrations/migrations for 400+ retail and specialty pharmacies, specifically leading wholesaler transition from AmerisourceBergen to Cardinal, guiding EDI/CSOS processes and milestones through completion
- Conducted due diligence for M&A efforts, ensuring across-the-board 'go-live' readiness by orchestrating ~40 vendor contracts and project plans with accompanying resources and standard operational policies
- Partnered with Merit Health Systems to expand telehealth technology in Mississippi; streamlined conversions through hardware/software systems training and designed a triplicate-replicating backup process to minimize system failure disruptions
- Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders, to promote collaboration and long-term success.
Director of Health Services
Navarro Discount Pharmacy
05.2013 - 07.2014
- Built the pharmacy tech department from the ground up, acted as counsel for stakeholders, gathered software requirements for enterprise applications, created system security policies and maintenance, coached and evaluated employees, and led multi-lingual call center operations (English/Spanish/French)
- Implemented an EHR system that incorporated PHI records and biometrics for HIPAA compliance across 32 sites, supervising the execution of the project on-time and within budget
- Instrumental in implementing the first bilingual mobile application on the market in the U.S.; also enjoyed the distinction of being part of only the second launch of a mobile pharmacy app behind the top chain pharmacy in the industry
- Managed end-to-end operations within a mail-order facility processing more than 85,000 monthly prescriptions; increased efficiency, staff productivity, and central fill daily output systems by 18%
- Utilized data analytics tools to monitor key performance indicators, driving informed decision-making in resource allocation strategies.
Director of Systems
Navarro Discount Pharmacy
12.2005 - 05.2013
- Drove efficiency and productivity across all aspects of IT operations
- Managed technical project management lifecycle and pharmacy billing system
- Served as an essential technical resource and mentor to drive staff development and engagement
- Streamlined and modernized business systems, orchestrated change management and drove continuous improvements across multiple sites
- Directed design and implementation of an in-house average cost application to determine cost during the ordering process through numerous vendors for accuracy of gross margin calculation
- Established training programs to increase staff competency levels in critical systems, improving overall productivity levels within the organization.
- Fostered a culture of innovation and continuous improvement within the IT department, driving teams to exceed performance expectations consistently
Education
Master of Science - Healthcare Technology And Administration
Nova Southeastern University School of Osteopathic Medicine
Fort Lauderdale, FL2019
Master of Business Administration -
Florida Metropolitan University
Tampa, FL2008
Bachelor of Science - Information Technology, Minor: Computer Science
University of West Florida
Pensacola, FL2005
Skills
- Lean Six Sigma Green Belt
- Team Leadership
- Strategic Planning
- Business process improvement
Websites
Affiliations
- Board Advisor, MemberCare
- Advisor, American Society of Pharmacovigilance, Committee on Cybersecurity for University of South Florida
- Member, Forbes Technology Council
- Member, Emerging Tech. Council
- Podcast Cohost, FutureDose.Tech, Pharmacy Podcast Network
- Member, Women Business Leaders (WBL) of the U.S. Health Care Industry Foundation
Awards
- Businesswoman of the Year, Tampa Bay Business Journal, 12/01/19
- CIO of the Year, Tampa Bay Business Journal, 12/01/19
- Rising Star in Health and Wellness, Drug Store News, 11/01/19
Publications
- The ‘CDP’ Cure for Common ‘RX’ Marketing, 06/01/19, Pharmaboardroom.com
- The ‘Pharmacist’ Will See You Now, 04/01/19, Pharmaboardroom.com
- Evolutionary Trends in Pharmacy Technology, 03/01/19, Pharmaboardroom.com
- The Pharmacy in 2019, 01/01/19, Pharmaboardroom.com
- Amazon to Enter Electronic Medical Record Space, 12/01/18, Pharmaboardroom.com
- AI and Machine Learning Take On the Burden of Billing and Coding, 11/01/18, Pharmaboardroom.com
- The Pharmacy of the Future, 10/01/18, Pharmaboardroom.com
- Pharmacy-Delivered Technologies Open New Windows in Primary Care and Testing, 07/01/20, Forbes.com
- New Online and Wearable Technologies for Real-Time Monitoring, 05/01/20, Forbes.com
- Wearing It Well: The Next Steps for Wearable Medical Technology, 03/01/20, Forbes.com
- New Links in the Data Chain, 01/01/20, Forbes.com
- The Building Blocks of Pharmacy Analytics and EHR Data, 10/01/19, Forbes.com
- Taking Medication Adherence Technology To Task, 06/01/19, Forbes.com
- Piecing Together the Pharmacy Technology Puzzle: A Primer for Independent Pharmacists, 03/01/19, Forbes.com
- The Growing Trend of Pharmacy Automation, 11/01/18, Forbes.com
- Texting Patients? Avoid These Pitfalls, 08/01/18, Forbes.com
- Rise of The Machines: The Future of Data Science and Machine Learning, 07/01/18, Forbes.com
- Understanding Data Aggregation in The Pharmacy Industry, 07/01/18, Forbes.com
- Elevating Care and Improving Outcomes: The Need for A Specialty Information System, 07/01/18, Forbes.com
- Technology Is Helping Pharmacies Combat the Opioid Epidemic, 06/01/18, Forbes.com
- Determining the Return on Investment on A New Software Purchase, 05/01/18, Forbes.com
- How Data Analytics and Artificial Intelligence Are Changing the Pharmaceutical Industry, 05/01/18, Forbes.com
- Seven Artificial Intelligence Advances Expected This Year, 04/01/18, Forbes.com
- Four Internal Marketing Tips That Will Help You Sell New Software, 04/01/18, Forbes.com
- 11 Tech Leaders Share How They'll Overcome Their Biggest Challenges This Year, 03/01/18, Forbes.com
- Cutting-Edge Education: 13 Ways to Leverage Technology for Learning, 03/01/18, Forbes.com
- 11 Common Myths About Blockchain And Cryptocurrency You Shouldn't Believe, 03/01/18, Forbes.com
Speakingengagements
- Keynote Speaker: The International Summit on Healthcare, Pharmacy, and Industrial Revolution, Technology’s Impact on the Future of Pharma
- Keynote Speaker: AbsoluteAR ACE Conference, A Retail Perspective on Industry Challenges
- Keynote Speaker: NGRetail Summit, How to Maximize the Impact of Customer Data Analytics
- Panel Member: 6th Annual NASP Annual Meeting and Educational Conference, Selecting Digital Technologies for Your Specialty Pharmacy
- Panel Member: SINC IT EAST, Women in Technology
Timeline
Director of Technology, Law, Safety, and Corrections Domain STS
State of Tennessee
01.2024 - Current
Agency CIO, Health and Social Services Domain STS
State of Tennessee
10.2022 - 12.2023
Executive Director of Product
VXPASS (Start-up)
06.2021 - 10.2022
VP of Integrations
EHRDATA (Start-up)
08.2020 - 06.2021
Chief Technology Officer
XIL Consulting (Start-up)
12.2019 - 08.2020
Chief Technology and Marketing Officer
Benzer Pharmacy
12.2018 - 10.2019
Senior Vice President
OrderInsite
11.2017 - 12.2018
Vice President of IT Innovation
Fred’s, Inc.
09.2016 - 11.2017
Director of Health Services
Navarro Discount Pharmacy
05.2013 - 07.2014
Director of Systems
Navarro Discount Pharmacy
12.2005 - 05.2013
Master of Science - Healthcare Technology And Administration
Nova Southeastern University School of Osteopathic Medicine
Master of Business Administration -
Florida Metropolitan University
Bachelor of Science - Information Technology, Minor: Computer Science
University of West Florida
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