Meghann Steele
Salesforce Administrator
North Ridgeville,OH
Summary
Certified Professional Sales Leader with excellent communication and leadership skills and significant ability to work and perform well in fast-paced business environments. Driven and hard-working Salesforce Consultant with a proven track record of success in developing new business solutions, managing workflows, and implementing new sales team development strategies currently looking for a Salesforce Administrator position with a forward-moving company.
Overview
21
21
years of professional experience
3
3
years of post-secondary education
1
1
Certificates
1
1
Ohio Real Estate License
Work History
Salesforce System Administrator
SMS Consultant Group
Olmsted Falls, OH
04.2017 - Current
- Assisted in migration of 2 platforms from force.com to Enterprise edition.
- Created an elaborate custom contract management solution.
- Perform daily system administration functions such as user management, field and validation rule configuration, record types, picklists, page layout management, mobile setup, data management, email templates, folder management, and public groups; and produced reports/dashboards accordingly.
- Work with data integrity and duplicate management to help clean and dedupe lead, contact, and account data within 26 companies. Furthermore, created policies to increase overall efficiency within those companies.
- Conceived and implemented custom workflows, notifications, approval processes, and more extensive processes using Process Builder and Flow.
- Designed SOPs to be used by all team members in each service line and division based on Sales and Marketing preferences and requirements.
- Developed training materials for the end-user application. When called upon, help train new and existing users how to use Salesforce and related applications.
- Organized and liaised cross-functional team meetings that address strategic business issues involving CRM and ever-changing business needs.
Executive Administrator
Carnegie Management & Development Corp.
Westlake, Ohio
02.2022 - 07.2022
- Observed all laws, regulations, and other applicable obligations that come with working on Federal Government Facilities.
- Quickly composed, processed, and organized legal contracts, PSA's, LOIs, and 150 expenses and payouts for ongoing projects per week.
- Spearheaded research and creation of initiatives, including Government submittals and pitches from start to finish.
- Created a complex formatting system to "standardize" many company processes that can change when goals and requirements do.
- Organized outdated filling systems and constructed systems to efficiently deal with documentation.
- Streamlined 4 Executive calendars and 5,000 emails per week, prioritizing workloads to increase productivity.
- Evaluated potential project data and reported findings to inform stakeholders.
- Coordinated travel arrangements for 20 staff members, securing all travel accommodations and liaised scheduling with clients.
- Transcribed meeting minutes to support sales, business development, and senior management teams.
- Advertised and choreographed a non-prophet event raising over $90,000 with 84 participants
GM & Events Marketing Manager
Panini's
Corporate, Ohio
06.2008 - 10.2015
- Developed, implemented, and managed business plans to promote profitable food and beverage sales by creating a marketing plan on strict budgets.
- Carefully interviewed, selected, trained, and supervised a staff of over 60 in all aspects of the business as needed.
- Reconciled over 600 cash and credit card transactions daily to maintain accurate accounting records, including payroll and overhead.
- Managed administrative logistics of events planning, including contract signing, fee collection, event booking, and event promotions.
- Implemented Hubspot and coordinated creating and deploying videos, social media posts, and other marketing collateral.
- Increased brand awareness by developing technical and non-technical marketing collateral, presentations, public relations campaigns, articles, and newsletters, consistently increasing revenue by 28%.
Manager
Charles Scott Salons & Spas
Rocky River/Westlake , Ohio
04.2000 - 06.2008
- Managed day-to-day operations, including opening and closing procedures, staff behavior and calendars, processing customer procedures, and overall satisfaction.
- Interviewed, hired, and trained salon staff in best practices, policies, and health regulations.
- Scheduled 60+ staff members to ensure adequate coverage for the salon's needs and organized all travel for special events, and expos.
- Oversaw and provided help for over 300 customers daily, including Bridal Bookings with multiple people, services, and dates.
- Resolved customer complaints and provided solutions to staff disputes.
- Accounted for daily totals and reported profits and expenses weekly/monthly/annually to critical stakeholders.
- Managed inventory, communicated with vendors, and negotiated prices.
- Created marketing strategies that exceeded sales goals of over 31% consistently; by making incentives and inspiring staff to promote target products or "specialty services."
Certification
Saleforce Administrator
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
"Genius is 1% talent and 99% hard work."
Albert Einstein
Skills
Microsoft Office/Excel, Adobe, Salesforce CRM, Hubspot, Highly Motivated, Analytical, Critical Thinking, Collaboration, Multitasking, Problem-solving, Effective Time Management, Extremely Dedicated
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