Meghan Raye Travillion
Queen Creek,AZ
Summary
Background is extremely extensive in many different fields. Collected various skills relevant to all positions and perfected them along the way. Very goal-oriented. Distinguished experience in computer technology, working with special needs and receptionist industries. Expert in increasing productivity. As well as increasing customer satisfaction while maintaining the best possible working environment and optimizing employee talent. Posses a creative imagination and strong visual sense that are applied where seen fit, professionally. Thrive on the ability to work cooperatively with diverse teams. Deliberate role model, demonstrating healthy behavior for daily living and social interactions. Extremely organized and have an in depth training on tools to incorporate both personally and via computer technology to maintain an organized working atmosphere, at all times. Able to handle people, work situations, customers and myself with the utmost respect and confidence. Well versed in teaching as well easily teaching new information as it comes.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Professional Website Designer
GoDaddy
Tempe, Arizona
12.2019 - Current
- Illustrated page design concepts by blending arrangement, style and aesthetic elements to meet predetermined preferences.
- Furnished research and materials based on up-to-date web design standards.
- Advised client on web site marketing and funnel strategies based on comprehension of SEO and web best practices.
- Met with upper management to discuss expectations regarding visual presentation, branding, and e-commerce functionality.
- Generated custom coding for shopping cart, two-step authentication, and mailing list management.
- Oversaw Internet project planning, scheduling, statistics generation and security.
- Provided front-end website development using WordPress and other editing software.
- Planned website development, converting mockups into usable web presence with HTML, JavaScript, and other necessary coding and tools.
- Conducted testing and review of website design for responsiveness, clarity and effectiveness.
- Multi-tasked across multiple functions and roles to generate project results and meet deadlines and organizational expectations.
- Built and styled new mobile-friendly websites, transitioning legacy presentations to simultaneous easy-to-use versions.
- Oversaw more than, at the least, 10 clients at a time, using organization skills and expertise.
- Was able to explain the complete process, setting expectations, in a way that all my clients would understand, so clients were never confused about what was being done.
- Out of 100 plus employees, I earned "Website of the week" more than once.
- Created individualized content and unique and original verbiage for every customer.
- Completed every project, with a satisfied customer, and many reviews that kept me in the top of my Team.
Sales and Customer Support
GoDaddy
Tempe, Arizona
12.2019 - 02.2022
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Resolved problems with all customers; new, established and high profile, to maintain relationships and increase return customer base.
- Through analysis of customer’s account and in-the-moment consultative conversations, I made effective product/service recommendations, ending in a sale.
- Mastered ability to troubleshoot multiple systems and customers, simultaneously.
- I exceeded sales quotas and increased profitability.
- I earned 9 credits through Rio Salado College by completing GoDaddy's training program.
- I now have extensive, college level knowledge on how to troubleshoot/fix various computer programs and systems, various email programs (new and old), hacking issues, all microsoft office products and much more.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
Phone Sales Representative
M And N Recovery Tech
Tempe, Arizona
05.2019 - 09.2020
- Answered inbound telephone calls from interested customers to persuasively discuss offerings.
- Answered questions about company offerings with knowledgeable responses about products and services. Led to increase in sales revenues
- Became our top sales representative after one month into my role and through the rest of my employment.
- Answered calls, took messages and transferred calls to correct individuals, always building and maintaining a positive client relationship.
- Troubleshot problems for callers and helped independently resolve common issues.
- Independently managed a portfolio of over 200 clients
- B2B and B2C professional
- Performed debt to credit assessments with all new clients
- Continued my proficiency in Word and Excel
- Became a manager and trainer to all new employees after only 3 months of working at M and N.
Special Needs Childcare Provider
Laurens Institute For Education
Gilbert, AZ
01.2006 - 03.2016
- Work with people who have special needs such as autism, down syndrome and mental retardation
- Strengthened students abilities in cognitive skills such as their reading, writing and math
- Assisted social activity groups that help the students to adapt to proper conversation and manners for all group activities
- Lead social play groups that help the students to adapt to proper conversation and manners for all group activities
- Lead social play groups of 8-15 clients and providers geared towards teaching teamwork and group collaboration
- Assisted children with at home basic needs such as cooking, cleaning messes, basic hygiene.
- Communicated well both verbally and in writing with clients, guardians and medical professionals.
- Helped with home management tasks, meal preparation, grocery shopping and routine cleaning.
Receptionist
Lauren Institute For Education
Gilbert, AZ
02.2007 - 08.2008
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance both in person and by answering the central line
- Answered central telephone system and directed calls accordingly, receivied and replied to all messages.
- Confirmed appointments, communicated with clients and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Organized spreadsheet to condense and prioritize information for optimal efficiency. Leading to increase in time usage for back office personnel and providers.
- Implemented a manual for guidelines and procedures to cut down on time waste
- Ran report data and installed calculating worksheets into time sheets for improved employee knowledge. Led to a decrease in cancellations and increase in management performance.
Education
Some College (No Degree) - Computer Engineering Technology
Maricopa Community Colleges - Rio Salado Community College
Tempe, AZCosmetology License - Cosmetology
Carstens Institute
Tempe, AZ01.2009
GED -
Higley High School
Gilbert, AZ05.2007
Skills
- Problem Solving
- Time Management
- Performance Evaluations
- Detail-Oriented
- Staff Training and Development
- Contract and Document Management
- Avid Learner
- Back-End and Front-End Programming Database Skills
- Content Creation Tools
- Analytical Thinking
- Individual and Group Care
- Class Activity Oversight
- Safety Monitoring and Management
- Lesson Plan Creation
- Organization and Attention to Detail
- Multitasking and Prioritization
- Scheduling and Calendar Management
- Multi-Line Phone Systems
- Positive Attitude and Energetic
- Microsoft Office Suite
- Computer Proficiency, typing 55 words per minute
Certification
- CPR/First Aid Certified
- CIT 1 and 2 Training
- Wellness education certified
- Peer Support certified
- Won Website of the Week on numerous occasions
- College level skills with all Microsoft office applications, including but not limited to: Excel, Spreadsheets, OneDrive, Office 365, Powerpoint, Word, Access, Visio, Adobe Photoshop Premier
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
“Our deepest fear is not that we are inadequate. Our deepest fear is that we are powerful beyond measure."
Nelson Mandela
Timeline
Professional Website Designer
GoDaddy
12.2019 - Current
Sales and Customer Support
GoDaddy
12.2019 - 02.2022
Phone Sales Representative
M And N Recovery Tech
05.2019 - 09.2020
Receptionist
Lauren Institute For Education
02.2007 - 08.2008
Special Needs Childcare Provider
Laurens Institute For Education
01.2006 - 03.2016
Some College (No Degree) - Computer Engineering Technology
Maricopa Community Colleges - Rio Salado Community College
Cosmetology License - Cosmetology
Carstens Institute
GED -
Higley High School
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