Meghedi Simonian

Timekeeping and Timesheet Approval: Efficiently manage timekeeping processes and approve timesheets in adherence to company policies, ensuring accurate and timely payroll processing.

Calendar Management: Effectively organize and manage calendars for the program head, oversee call-in and out schedules, and coordinate reservations for conference rooms.

Performance Evaluation Coordination: Maintain and update the Performance Evaluation log, sending timely reminders to supervisors a month in advance to ensure compliance with evaluation timelines.

Asset Inventory Maintenance: Regularly update the asset inventory log biannually or as per fiscal year requirements, ensuring accurate records of all program assets.

Supply Cabinet Maintenance: Manage and maintain supply cabinets, ensuring availability of necessary resources for daily operations while implementing cost-effective inventory control measures.

Supervision of Intermediate Typist Clerk: Overseeing an Intermediate Typist Clerk's tasks, performance, and professional development.

Secretary of CalWORKs/PEI/FCCS Program Head: Provided comprehensive administrative support as the Secretary to the Program Head, ensuring seamless operations for CalWORKs, PEI, and FCCS programs.

Timekeeping and Timesheet Approval: Successfully managed timekeeping processes and approved timesheets for all three programs, maintaining accuracy and compliance with organizational policies.

Panic Alarm Maintenance: Conducted monthly checks on Panic Alarms to ensure proper functionality, promptly addressing any issues and providing confirmation reports to the Program Head.

Calendar and Room Management: Effectively managed calendars for the Program Head, coordinated call-in/out schedules, and facilitated reservations for conference rooms, optimizing scheduling efficiency.

Performance Evaluation Coordination: Managed the updating of Performance Evaluations for all programs, sending timely reminders to supervisors a month in advance to facilitate a smooth evaluation process.

Asset Inventory Maintenance: Maintained and updated the asset inventory log biannually or as per fiscal year requirements, ensuring accurate records of program assets for effective resource management.

Monthly CalWORKs Report Cards: Prepared the CalWORKs report card every month, ensuring timely and accurate reporting of program metrics and achievements.

Supply Room Management: Effectively maintained the supply room, ensuring the availability of essential resources, implementing inventory control measures, and optimizing cost-effectiveness.

ROTO Tracking: Tracked Records of Time Off (ROTOs) for timeout and overtime, ensuring compliance with scheduling regulations and contributing to optimal staffing levels.

Meeting Participation and Safety Advocacy: Actively attended departmental meetings, including Health and Safety, Management, and Staff Meetings. Proactively recommended problem-solving strategies and initiatives to enhance employee safety in our Skid Row downtown location.

Compliance Finding Management: Collaborated directly with Children Services Administrators to create and maintain compliance finding folders for management reviews, ensuring accuracy and completeness in documentation.

Contractors' Hearings Support: Attended contractors' hearings and meticulously recorded notes for future references, contributing to the department's comprehensive understanding of contractor interactions and outcomes.

Training Program Management: Managed department-wide training initiatives, including enrolling employees, sending timely reminders, creating sign-in sheets, and overseeing the sign-in process on the day of training to ensure full participation.

Compliance Folders Master Log: Maintained and managed the department's compliance folders master log in Excel, providing supervisors with a comprehensive overview at the end of each month, promoting organizational transparency and accountability.

Management Monitoring Report (MMR) Data Collection: Collected data from supervisors for the Management Monitoring Report (MMR), compiled the information into an Excel report, and efficiently communicated the results to headquarters, contributing to the department's overall reporting accuracy.

Delivery Transmittal Organization: Organized the delivery transmittals and systematically filed them upon delivery, ensuring a streamlined and traceable process for important documents and materials.

Conference Room Reservation: Facilitated the reservation of conference rooms for meetings as requested by managers, demonstrating effective organizational skills and responsiveness to departmental needs.

iTracker System Assistance: Assisted in the distribution of Out-of-Home Care's Security Incident Reports through the iTracker System, supporting Children Services Administrators in maintaining accurate and up-to-date records.

Front Desk Supervision: Directly supervised the front desks of Northeast Mental Health Center and Northeast Wellness Center, ensuring efficient operations and exceptional customer service.

Client Financial Eligibility: Conducted customer service, checking clients' financial eligibility, and directed them to financial workers in the case of expired documentation, contributing to compliance and client satisfaction.

Team Supervision: Supervised five Intermediate Typist Clerks, one Community Worker, and two Student Workers, overseeing their work for accuracy and efficiency.

Financial Document Management: Worded directly with Financial Analysts to ensure all clinic financial documents were updated, maintaining compliance with regulatory standards.

Operational Improvements: Made recommendations for improving program operations, leading to a transformation in the method of taking phone messages for Doctors and clinicians, resulting in increased efficiency and more dedicated time for client customer services.

Special Projects Assistance: Assisted the Program Head in special projects, including the establishment of an internal website to streamline access to internal forms and information for clinicians and doctors.

Avatar Live Usage: Actively utilized Avatar Live, running reports and performing tasks such as Pre-Posting Verification, Active Clients by Program, Service Request Log, Real-Time Inquiry (270) Request, Appointment Management, and Medical Eligibility Website.

Statistical Report Generation: Assisted in generating, reviewing, and submitting various statistical reports, sharing them with supervisors for follow-up with their subordinates.

Performance Evaluation and Time Management: Wrote subordinates' performance evaluations, maintained their time, and electronically signed subordinates' time cards using the e-CAPS system.

Medi-Cal Eligibility Management: Utilized the Medi-Cal eligibility database system (MEDS) to obtain, verify, and review clients' Medi-Cal status, ensuring accurate billing and reimbursement.

Claims Posting: Posted claims in the Appointment Management System based on the Pre-Posting Verification Report, contributing to accurate and timely financial processes.

Recruitment and Personnel Administration: Assisted the Program Manager in the recruitment, selection, and hiring of qualified employees. Provided interpretation, advice, and guidance on all aspects of personnel administration.

Integrated Behavioral Health Information System (IBHIS) Data Analysis: Accurately collected data from IBHIS and created comprehensive reports, including position item control, stats reports, direct service reports, and vacancy reports. Ensured accuracy and completeness for monthly district chiefs and program heads meetings, leading to the creation of information packets for clinics in Service Area 8.

Emergency Client Needs Processing: Processed special request forms for emergency needs of clients not covered by CAL-card. Effectively communicated with the Administrative Support Bureau (ASB) department for approval, ensuring timely and appropriate support for clients.

Office Supply Inventory Management: Managed the department's office supply inventory, overseeing purchasing, tracking, and inventory management, ensuring a well-stocked and efficient work environment.

Vacancy Log Management: Actively worked on the vacancy log for the department, making recommendations on reducing vacancies. Regularly monitored the department's position control to optimize staffing levels.

CAL-card and Fuel-card Program Management: Managed and maintained the CAL-card and fuel-card program, overseeing over 200 cardholders. Validated purchases based on the program's policy and budget, and reviewed individual expense reports before submitting them to the Administrative Support Bureau (ASB) department.

New Position Evaluation and Implementation: Evaluated the needs of the Department of Mental Health for three new positions using position item control as a resource. Created organizational charts in Microsoft Visio, resulting in the successful creation, development, and implementation of the positions in December 2015.

Certification Desk Management System (CDMS) Utilization: Accessed the Certification Desk Management System (CDMS) to screen newly eligible candidates. Inputted dispositions data into the CDMS and resolved data discrepancies due to clerical errors, ensuring accurate and up-to-date candidate information.

Consumer Survey Information Recording: Accurately recorded results of consumer survey information data in the system using Microsoft Excel, contributing to the department's data-driven decision-making process.

Receptionist Support: Assisted as a receptionist for the Adult System of Care Deputy Director and the main Adult System of Care line, managing inquiries and facilitating effective communication within the department.

Integrated System Reporting: Utilized the integrated system to export reports as needed by supervisors, program heads, and upper management. Consistently updated reports on a monthly or weekly basis for District Chief and Deputy Director, ensuring accurate and timely information for decision-making.

Client Information and Inquiry Management: Provided information to clients and effectively referred inquiries to supervisors, management, and/or the officer of the day according to need. Contributed to the efficient resolution of client concerns and needs.

Active Clients Tracking: Created spreadsheets to keep track of active clients by programs, ensuring accuracy in monitoring the services delivered. Contributed to data-driven decision-making and program assessment.

Seasonal Hiring Management: Organized and conducted job fairs for seasonal hiring, interviewing over 50 applicants daily. Processed applications and provided recommendations to the management team, contributing to efficient and effective hiring processes.

Appointment Scheduling: Scheduled appointments for managers to interview applicants, ensuring a streamlined and organized interview process. Maintained the meeting schedule to optimize time management for all involved parties.

Training and Orientation Leadership: Conducted comprehensive training sessions and orientations for new hires, facilitating their smooth integration into the organization. Monitored employees' records, including leave of absence, attendance, and work history, to ensure accurate and up-to-date information.

Employee Schedule Generation: Generated weekly working schedules for employees based on their availability, demonstrating a keen understanding of workforce planning and operational needs. Reviewed departmental confidential documents for accuracy before submitting them to headquarters, ensuring compliance and confidentiality.