Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Meghen Kristof

Cibolo,TX

Summary

Result-oriented Inside Sales Representative with over 15 years of experience driving revenue growth, mentoring peers, and optimizing sales processes. Track record of consistency exceeding sales targets, fostering strong customer relationships, and contributing to the success of high-performing sales team. Skilled in identifying opportunities for growth, mentoring peers on brand standards to enhance sales performance, and collaborating across departments to streamline workflows and improve efficiency. Now seeking to transition into an Inside Sales Manager role to lead with a purpose, increase team efficiency, and contribute to strategic growth through hands-on leadership and a passion for team development.

Overview

19
19
years of professional experience

Work History

Inside Sales Representative

HD Supply
02.2019 - Current
  • Responsible for managing and developing a profitable portfolio of 350+ hospitality accounts by leveraging strong phone and email communications along with relationship-building to identify customer needs.
  • Analyze customer accounts and purchasing habits by utilizing the ProdCat and Sales-driven targets to strengthen financial performance and pursue new growth initiatives.
  • Exceeds GSAR Plan and averages a score of 94% on KPI evaluations.
  • Consistently recognized as a top performer and extended invitation to represent inside sales hospitality at annual sales conferences.
  • Served as an MRO Captain and trusted go-to resource for product knowledge and cross-selling strategies.
  • Frequently assist peers in developing effective sales approaches, contributing to team-wide revenue growth and performance improvement.
  • collaborated with renovations plus and cross-functional teams to develop a one-pager guide, enabling representatives to more effectively identify and capture renovations opportunities.

Collector/Skip Tracer

Uniquity Financial
12.2014 - 02.2019
  • Investigated 40+ complex delinquent accounts daily, identifying root causes and implementing targeted strategies to recover revenue and drive client retention.
  • Engaged directly with customers and key stakeholders to resolve overdue accounts, restoring 98% of delinquent accounts to good standing through strategic communication and solution selling.
  • Handled 45+ high-volume inbound/outbound calls daily, surpassing sales performance quotas by 15% while consistently maintaining 96% quality assurance and customer satisfaction ratings.
  • Fostered a collaborative team culture by sharing sales strategies, coaching peers, and driving process improvements that led to a 10% reduction in average handling time and increased overall efficiency.
  • Demonstrated strong organizational skills by prioritizing key sales opportunities, streamlining workflows, and exceeding productivity goals in a fast-paced, target-driven environment.
  • Mentored and trained team members on compliance standards and best practices for program selling techniques, enhancing team effectiveness and driving consistent sales proformance.

Customer Service Manager

Sam’s Club
09.2008 - 05.2012
  • Supervised front-end team and customer service staff, ensuring exceptional customer interactions, resolving escalate concerns, and delivering seamless daily operations while reporting directly to the store manager.
  • Trained and coached staff on sales techniques and service best practices, fostering a high-performance culture that consistently met or exceeded sales and service goals.
  • Designed and implemented sales strategies and workflows for a team of 50+, driving engagement, productivity, and continuous improvement through effective communication and recognition.
  • Boosted premium membership sales by 36% through strategic promotion of marketing incentives and identifying growth opportunities aligned with customer needs.
  • Managed scheduling and coordinated meetings for 50+ employees and leadership team, including weekly 1:1s, to support individual development and ensure alignment on key business initiatives and operational goals.

Project Manager

Davaco Inc.
06.2006 - 09.2008
  • Led a nationwide team of 12+ staff to successfully execute merchandising projects across major retail partners, ensuring timely completion, quality standards, and alignment with client expectations.
  • Oversaw end-to-end project management, including planning, execution, and performance tracking, while providing clear direction and support to remote field teams.
  • Built strong cross-functional partnerships across departments to streamline operations and accelerate the achievement of key project milestones.
  • Developed and executed a data-driven merchandising strategy that supported key business objectives, driving a 15% revenue increase by optimizing shelf placement and enhancing product visibility in high-traffic retail locations.
  • Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.

Education

San Antonio College
San Antonio, TX
08.2014

Skills

  • Collaborating
  • Sales Strategy Development
  • Training and Mentoring
  • Strategic Planning
  • Sales Reporting and Analysis
  • Effective Communication
  • Technology Adoption
  • Salesforce & SAP Tools

Accomplishments

  • Silver Big Deal Award
  • Bronze Big Deal Award
  • MRO Captain
  • Presented and trained during MRO workshop
  • Partnered with Sales Enablement to develop and implement effective sales strategies and techniques.
  • Collaborated with Renovation Plus to design a sales one-pager.
  • Created a G6 one-pager reference for peers.
  • .Consistently invited to trade show to represent Inside Sales Hospitality.


Timeline

Inside Sales Representative

HD Supply
02.2019 - Current

Collector/Skip Tracer

Uniquity Financial
12.2014 - 02.2019

Customer Service Manager

Sam’s Club
09.2008 - 05.2012

Project Manager

Davaco Inc.
06.2006 - 09.2008

San Antonio College

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